Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Notebook
- Setting Up and Getting Started
- Working safely and comfortably
- Connecting the AC adapter
- Connecting the dial-up modem
- Connecting to a broadband modem or network
- Starting your notebook
- Turning off your notebook
- Restarting (rebooting) your notebook
- Using the status indicators
- Using the keyboard
- Using the EZ Pad touchpad
- Adjusting brightness
- Adjusting the volume
- Turning your wireless radio on or off
- Using Drives and Accessories
- Managing Power
- Traveling with Your Notebook
- Maintaining Your Notebook
- Upgrading Your Notebook
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Audio
- Battery
- CD drives
- Diskette drive (external)
- Display
- DVD drives
- Ethernet
- Express cards
- File management
- Hard drive
- Internet
- Keyboard
- Media Center
- The Media Center video display looks bad on your TV
- You need to configure your Media Center to output to a TV
- You want to change display settings to get better TV or DVD image quality
- You want to know whether you can burn videos that were recorded with your Media Center computer to a DVD
- You want to know whether you can play recorded videos on other computers
- You want to know whether you can play recorded videos on your home DVD player
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your notebook
- The modem is noisy when it dials and connects
- Mouse
- Networks (wired)
- Networks (wireless)
- You turned wireless networking on, but it takes a while to connect
- Your connection on the network seems intermittent or your wireless network is running slower than you expect
- You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web
- You are in a wireless network, but no available networks are listed in the Connect to a network dialog box
- Your wireless network is listed as a preferred network, but it has an “x” on it
- Internet Explorer is unable to access the Internet
- You cannot see other computers on your network
- You cannot connect to your network
- Passwords
- Pointing device
- Power
- Printer
- Sound
- Status indicators
- Touchpad or pointing device
- Video
- Telephone support
- Legal Information
- Index
CHAPTER 9: Troubleshooting
102
Memory
You see a “Memory error” message
• Make sure that the memory module is inserted correctly
in the memory bay slot. For more information about
installing memory, see “Adding or replacing memory
modules” on page 83.
• Use the Memory Diagnostics Tool to help determine if
a memory module is failing.
To check the memory:
1 Click (Start), then click Control Panel. The
Control Panel window opens.
2 Click System and Maintenance.
3 Click Administrative Tools.
4 Double-click Memory Diagnostics Tool, then follow
the on-screen instructions.
You see a “Not enough memory” error message
• Close all programs, then restart your notebook.
Memory card reader
Drive letter for the memory card slot does not appear in
the My Computer window
• Reboot your notebook.
Modem (cable or DSL)
The modem does not connect
• Make sure that the modem cable is plugged into the
Ethernet network jack and not the modem jack. For the
location of your network jack, see “Right” on page 8.
• See the documentation that came with your modem for
additional troubleshooting information.
Help
For more information about troubleshooting memory errors,
click Start, then click Help and Support. Type the keyword memory
error in the Search Help box, then press E
NTER.