Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Notebook
- Setting Up and Getting Started
- Working safely and comfortably
- Connecting the AC adapter
- Connecting the dial-up modem
- Connecting to a broadband modem or network
- Starting your notebook
- Turning off your notebook
- Restarting (rebooting) your notebook
- Using the status indicators
- Using the keyboard
- Using the EZ Pad touchpad
- Adjusting brightness
- Adjusting the volume
- Turning your wireless radio on or off
- Using Drives and Accessories
- Managing Power
- Traveling with Your Notebook
- Maintaining Your Notebook
- Upgrading Your Notebook
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Audio
- Battery
- CD drives
- Diskette drive (external)
- Display
- DVD drives
- Ethernet
- Express cards
- File management
- Hard drive
- Internet
- Keyboard
- Media Center
- The Media Center video display looks bad on your TV
- You need to configure your Media Center to output to a TV
- You want to change display settings to get better TV or DVD image quality
- You want to know whether you can burn videos that were recorded with your Media Center computer to a DVD
- You want to know whether you can play recorded videos on other computers
- You want to know whether you can play recorded videos on your home DVD player
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your notebook
- The modem is noisy when it dials and connects
- Mouse
- Networks (wired)
- Networks (wireless)
- You turned wireless networking on, but it takes a while to connect
- Your connection on the network seems intermittent or your wireless network is running slower than you expect
- You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web
- You are in a wireless network, but no available networks are listed in the Connect to a network dialog box
- Your wireless network is listed as a preferred network, but it has an “x” on it
- Internet Explorer is unable to access the Internet
- You cannot see other computers on your network
- You cannot connect to your network
- Passwords
- Pointing device
- Power
- Printer
- Sound
- Status indicators
- Touchpad or pointing device
- Video
- Telephone support
- Legal Information
- Index
CHAPTER 9: Troubleshooting
92
Diskette drive (external)
The diskette drive is not recognized
• Shut down and restart your notebook.
You see an “Access Denied” or “Write protect” error
message
• Move the write-protection tab in the upper-right corner
of the diskette down (unprotected).
• The diskette may be full. Delete unnecessary files on the
diskette and try again.
• Not all diskettes are IBM-compatible. Make sure that the
diskette you are using is IBM-compatible.
• Try a different diskette. Occasionally diskettes are
flawed and cannot be read by the diskette drive.
You see a “Disk is full” error message
• Delete unnecessary files on the diskette.
• Try a different diskette. Occasionally diskettes are
flawed and cannot be read by the diskette drive.
• Run Error checking on the diskette. If errors are
detected and corrected, try using the diskette again. For
instructions on running Error checking, see “Checking
the hard drive for errors” in your online User Guide.
You see a “Non-system disk,” “NTLDR is missing,” or “Disk
error” error message
• Eject the diskette from the diskette drive, then press
E
NTER.
• Make sure that the diskette you are using is
IBM-compatible.
The diskette drive status indicator is lit continuously
• Remove the diskette from the drive. If the indicator
stays on, try restarting your notebook.
Display
The screen is too dark
• Adjust the brightness using the system keys or Windows
Mobility Center. For more information about adjusting
the brightness, see “Adjusting brightness” on page 31.










