Contents 1 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Drives and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Using the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sharing drives and printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 Using the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Connecting to hotspots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Troubleshooting your wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . .135 A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . .139 Index . . . . . . . . . . . . . . . . . . .
Chapter 1 (FUUJOH )FMQ ■ Using the Gateway Web site ■ Using Help and Support ■ Using Your Computer guide ■ Using online help 1
Thank you for purchasing our notebook! You’ve made an excellent decision choosing Gateway. We’re sure that you’ll be pleased with the outstanding quality, reliability, and performance of your new notebook. Each and every Gateway notebook uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible. Your new Gateway notebook is designed to provide an exceptional balance of performance and portability.
Gateway Web site Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Visit the Gateway eSupport Web site at support.gateway.com. www.gateway.
Using eSupport The eSupport site is divided into six major areas: ■ Support Home ■ Product Support ■ Downloads ■ Contact Us ■ PC Tools Support Home Click Support Home, then click All Support Documents to access product documentation, specifications, and guides. You can also browse through the reference area to locate an article specific to the question you have.
Help and Support Your notebook includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway notebook. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens. You can find help information by clicking a link, performing a search, or browsing the index. www.gateway.
Searching for a topic To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click the arrow button. For each search, you receive the following search result types: ■ Suggested Topics - These topics are located in Help and Support and are relevant to your search topic. ■ Full-text Search Matches - These topics are located in Help and Support and contain the words you entered in the Search box.
Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.
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Chapter 2 $IFDLJOH 0VU :PVS (BUFXBZ /PUFCPPL ■ Identifying features ■ Locating your notebook’s model and serial number ■ Locating the Microsoft Certificate of Authenticity ■ Locating the specifications for your notebook ■ Purchasing accessories 9
Front Speaker Power indicator LCD panel release latch Battery charge indicator Speaker Component Description Speakers Provide audio output when headphones or amplified speakers are not plugged in. Power indicator ■ ■ ■ LED on - notebook is on. LED blinking - notebook is in Standby mode. LED off - notebook is off. LCD panel release latch Open the LCD panel by sliding the release latch. Battery charge indicator ■ ■ ■ 10 LED on - battery is charging. LED blinking - battery charge is very low.
Left side Memory card reader Ventilation fan Component Memory card reader (optional) Ventilation fan IEEE 1394 port PC Card eject button USB ports Icon PC Card slot Memory card reader Description Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the optional memory card reader. For more information, see “Using the memory card reader” on page 45.
Component Icon Description PC Card eject button Press the eject button to remove a PC Card from the PC Card slot. For more information, see “Adding and removing a PC Card” on page 47. PC Card slot Insert one Type II PC Card into this slot. For more information, see “Adding and removing a PC Card” on page 47. Right side DVD/CD-RW or DVD-RW drive Component Description DVD/CD-RW or DVD-RW drive Insert CDs or DVDs into this drive. For more information, see “Using the DVD drive” on page 42.
Back Power connector Monitor port USB ports S-Video out jack Ventilation fan Kensington lock slot Microphone jack Headphone jack Ethernet jack Modem jack Component Icon Description Power connector Plug the AC adapter cable into this connector. Microphone jack Plug a microphone into this jack. Headphone jack Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack.
Component Icon Description S-Video out jack (optional) Plug a standard S-Video cable into this jack. For more information, see “Viewing the display on a television” on page 51. Ventilation fan Helps cool internal components. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.
Bottom System label Memory bay Battery lock Battery latch Hard drive bay Component Description Battery lock Slide to unlock the battery. For more information, see “Changing batteries” on page 59. Battery latch Slide to release the battery. For more information, see “Changing batteries” on page 59. Hard drive bay The hard drive is located in this bay. For more information, see “Replacing the hard drive kit” on page 70. Memory bay Install a memory module into this bay.
Keyboard area Power button Multi-function buttons Keyboard Status indicators Component Icon Touchpad Description Multi-function buttons Press these buttons to open programs assigned to them or control the volume. For more information, see “Multi-function buttons” on page 34. Keyboard Provides all the features of a full-sized, 86-key keyboard. For more information, see “Using the keyboard” on page 30.
Identifying your model Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. Gateway model and serial number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance. Website: Online Support: Tech Support Phone: Hours: Model: S/No: www.gateway.com www.gateway.
Finding your specifications For more information about your notebook, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using eSupport” on page 4. 18 www.gateway.
Accessories To order accessories, visit the Accessory Store at accessories.gateway.com. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. See “Changing batteries” on page 59 for more information about using an additional battery.
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Chapter 3 (FUUJOH 4UBSUFE ■ Installing the battery ■ Connecting the AC adapter ■ Turning your notebook on and off ■ Using the status indicators, keyboard, and the EZ Pad touchpad ■ Adjusting the volume 21
Installing the battery To install the battery: 22 1 2 3 Close the LCD panel. 4 Slide the battery lock to the locked position. Turn your notebook over so the bottom is facing up. Hold the battery label-side down and slide it into the open battery compartment until the battery clicks into place. www.gateway.
Connecting the AC adapter You can run your notebook using an AC adapter or your notebook’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow three hours for the battery to fully charge. Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect.
2 Connect the AC adapter to your notebook’s power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see “Front” on page 10 for the location of the battery charge indicator). If the battery charge indicator does not turn on, complete the following steps until it turns on: a b 4 24 Unplug the adapter from your notebook, then plug it back in. Press FN+F1 to toggle the status lights on and off.
Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook. Warning High voltages can enter your notebook through both the power cord and the modem connection.
Starting your notebook To start your notebook: 1 Slide the latch on the front of your notebook, then lift the LCD panel. 2 Press the power button located above the keyboard. The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. Tips & Tricks 3 26 For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive.
Waking up your notebook When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes. If your notebook is in Standby mode, press the power button to “wake” it up. Tips & Tricks For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive.
Restarting (rebooting) your notebook If your notebook does not respond to keyboard or touchpad input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your notebook. To close unresponsive programs and restart your notebook: 1 2 3 4 5 Press CTRL+ALT+DEL. The Windows Security dialog box opens.
Status indicators Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. AC power Hard drive Wireless network Num lock Caps lock Indicator Icon AC power Description ■ ■ Wireless Ethernet (optional) ■ Caps lock ■ ■ A Num lock ■ ■ 1 Hard drive ■ ■ ■ Important LED on - AC power is connected. LED off - AC power is not connected. LED on - wireless network is turned on. LED off - wireless network is turned off.
Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad. You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard.
Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key. Key type Function keys Icon Description Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.
System key combinations When you press the FN key and a system key at the same time, your notebook performs the action identified by the colored text or icon on the key. Press and hold FN, then press this system key... To... Toggle the status indicators on or off. For more information, see “Status indicators” on page 29. Turn the optional wireless network on or off. For more information, see “Networking Your Notebook” on page 105.
Press and hold FN, then press this system key... To... Decrease the brightness of the display. Increase the brightness of the display. Play or Pause the CD or DVD. Stop playing the CD or DVD. Skip back one CD or DVD song or track. Skip ahead one CD or DVD song or track. Turn on Num Lock so you can use the numeric keypad. Press this key combination again to turn off Num Lock. The Num Lock status indicator appears when this function is turned on. www.gateway.
Multi-function buttons Press the multi-function buttons to open the programs associated with them. Music player Volume down Button Volume down Icon Volume up Internet E-mail Search Press to... Turn the volume down. Press the Volume Up and Volume Down buttons at the same time to mute or un-mute the sound. Music player Open your default music player. Volume up Turn the volume up. Press the Volume Up and Volume Down buttons at the same time to mute or un-mute the sound.
Button Icon Press to... Internet Open your default Web browser. Search Open the Search Results window. For more information, see “Searching for files” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.
Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone. Scroll zone Touchpad Left button Right button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. 36 www.gateway.
You can use the EZ-Pad left and right buttons below the touchpad to select objects. Tips & Tricks For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see “Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Using the touchpad To... Do this... Move the pointer on the screen.
To... Do this... Access a shortcut menu or find more information about an object on the screen. Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking. Move an object on the screen. Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. 38 www.gateway.
Adjusting the volume You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your notebook. To adjust the overall volume level using hardware controls: ■ If you are using external speakers, turn the knob on the front of the speakers. -ORUse the mute and volume control buttons on the keyboard. For more information, see “Multi-function buttons” on page 34.
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Chapter 4 6TJOH %SJWFT BOE 1PSUT ■ Using DVD drives ■ Using the media card reader ■ Using a PC Card ■ Viewing the display on a monitor, projector, or television 41
Using the DVD drive You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo... This is your drive type... Use your drive for... Combination DVD/CD-RW drive Installing programs, playing audio CDs, playing DVDs, accessing data, and recording music and data to CD-R or CD-RW discs.
Inserting a CD or DVD Activity indicator Important Eject button Manual eject hole Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. To insert a CD or DVD: 1 Press the eject button on the DVD drive. After the tray opens slightly, pull the disc tray completely open. 2 Place the disc in the tray with the label facing up, then press down carefully on the disc until it snaps into place.
Playing a CD Use the music program or Windows Media Player on your computer to: ■ Play music CDs ■ Create MP3 music files from your music CDs ■ Edit music track information ■ Use your music files to build a music library ■ Listen to Internet Radio Tips & Tricks For more information about playing CDs, see “Playing CDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
Creating CDs and DVDs You can use the CD and DVD burning program on your computer to copy tracks from a music CD to your hard drive, copy or create data CDs and DVDs, create music CDs, create video DVDs, and more. Tips & Tricks For more information about creating CDs and DVDs, see “Creating CDs and DVDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
Memory card types The memory card reader supports the following card types. Card Type Slot ® CompactFlash left IBM Microdrive™ left ® Memory Stick right MultiMediaCard™ right Secure Digital™ right Each slot is assigned a different drive letter (for example, the E: and F: drives) so data can be transferred from one media type to another. Inserting a memory card To use a memory card: 1 2 Remove the protector from the memory card slot.
To remove a memory card: 1 If you are removing a CompactFlash card or IBM Microdrive, release the eject button by pressing the eject button once, then eject the card by pressing the eject button again. -ORIf you are removing a MemoryStick, MemoryStick Pro, SecureDigital, or MultiMediaCard, push the memory card into the notebook. The memory card pops out slightly. Important 2 3 Do not use the remove hardware icon in the taskbar to remove the memory card. Pull the memory card out of the notebook.
To insert a PC Card: ■ Push the card firmly into the PC Card slot label-side up until the outer edge of the card is flush with the side of your notebook. To remove a PC Card: 1 Click the remove hardware name, then click Stop. icon in the taskbar, the PC Card -ORTurn off your notebook. Important 48 If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. www.gateway.
2 3 Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. Viewing the display on a projector or monitor You can use your notebook for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. Your notebook supports simultaneous LCD and CRT display. Simultaneous display lets you control the presentation from your notebook and at the same time face your audience.
4 Plug the projector’s or monitor’s power cord into an AC power source and turn it on. Windows recognizes the new hardware and searches for its driver. You may need to install the driver from the disc supplied by the manufacturer or download the driver from the manufacturer’s Web site. 5 After the driver is installed, right-click any empty space on the desktop, then click Properties. The Display Properties dialog box opens. 6 Click the Settings tab.
Important Press FN+F4 to switch between viewing the display on the LCD panel and viewing the display on the projector or monitor. Important If an external monitor or projector is connected and you close the LCD panel, your notebook turns off the LCD panel, but does not enter Standby mode. Viewing the display on a television The optional S-Video out jack on your notebook lets you view your notebook display on a television screen using a standard S-Video cable.
4 5 Start your notebook. Press FN+F4 several times until the notebook display is shown on your television. To modify television settings: 52 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes. 2 Click/Double-click the Display icon. The Display Properties dialog box opens. 3 Click the Settings tab. 4 Click Advanced. The Multiple Monitors and RADEON IGP 320M Properties dialog box opens. www.gateway.
5 Click the Displays tab. Enable TV TV 6 7 8 9 10 11 Click the Enable TV button if it is not already enabled. Click TV to make any adjustments to the TV settings. Click Apply. Click OK to close the Multiple Monitors and RADEON IGP 320M Properties dialog box. Click OK to close the Display Properties dialog box. Click X to close the Control Panel window. www.gateway.
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Chapter 5 .
Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power. Closely monitor the battery charge.
If your battery charge indicator displays what looks like an inaccurate charge, you may need to recalibrate the battery. For more information, see “Recalibrating the battery” on page 57. Recharging the battery The battery recharges while it is installed and your notebook is connected to AC power. While the battery is recharging, the battery charge indicator turns on and the battery icon in the taskbar has a lightning bolt .
4 Completely discharge the battery by doing the following: a From the desktop, right-click on the power icon, then select Adjust Power Properties. b c Click the Power Schemes tab. d e Click the Alarms tab. Click the arrow button to open the Power Schemes list, then click Always On. Click to deselect the Low battery alarm and Critical battery alarm checkboxes. Let the battery drain until your notebook automatically turns off. Important 58 Do not use your notebook during the recalibration process.
Changing batteries If your notebook is connected to AC power, you can change the battery while the notebook is turned on. Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate.
60 4 Slide the battery lock to the unlock position. 5 Slide the battery release latch, then lift the battery out of the bay. 6 Place a recharged battery into the bay and press down until it snaps into place. 7 Slide the battery lock to the lock position. www.gateway.
8 9 Turn your notebook over. Open the LCD panel and press the power button. Extending battery life Conserving battery power To conserve power while using the battery to power your notebook: ■ Dim the display as low as is comfortable. ■ Remove PC Cards and IBM Microdrive cards when you do not need them. Many PC Cards and Microdrive cards use a small amount of power while inserted, even if they are not being used. ■ Modify the power management settings for maximum power savings.
■ Use the DVD drive only when necessary. These drives use a large amount of power. ■ Recharge the battery often, take an extra battery, and fully recharge the batteries before traveling. For more information, see “Recharging the battery” on page 57 and “Changing batteries” on page 59. Using alternate power sources To extend battery life, use alternate power sources whenever possible. ■ If traveling internationally, take electrical adapters.
When in Hibernate mode, your notebook saves all memory information to the hard drive, then turns the power completely off. If your notebook is... ...and you want to... ...then On Enter Standby mode Press FN+F3. On Enter Hibernate mode (must be activated) Click Start, then click Turn Off Computer. Press and hold SHIFT, then click Hibernate. In Standby or Hibernate mode Exit Standby or Hibernate mode Press the power button. www.gateway.
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Chapter 6 6QHSBEJOH :PVS /PUFCPPL ■ Adding and replacing memory ■ Replacing the hard drive 65
Preventing static electricity discharge Important Before installing memory or replacing the hard drive, you should read and understand the information in this section. The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook and unplug the power cord and modem and network cables before opening the case.
■ Remove the battery. For more information, see “Changing batteries” on page 59. ■ Disconnect all peripheral devices and remove any PC Cards. Before working with computer components, follow these guidelines: ■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. ■ Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.
Adding or replacing memory Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in the slot. Use only memory modules designed for your Gateway notebook for upgrading your memory. To add or replace memory modules: 68 1 Follow the instructions under “Preventing static electricity discharge” on page 66. 2 Turn off your notebook, disconnect the AC adapter and modem and network cables.
7 Pull the memory module out of the slot. 8 Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. Important 9 10 11 12 Use only memory modules designed for your Gateway notebook. Gently push the module down until it clicks in place.
Replacing the hard drive kit If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. To replace the hard drive kit: 70 1 Back up any data you want to transfer to the new hard drive. For more information, see “Backing up files” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
8 If your new hard drive already includes the hard drive kit bracket, go to Step 13. -ORIf you need to move the hard drive kit bracket from your old hard drive kit to your new hard drive, go to Step 9. 9 Remove the screws that secure the hard drive to the hard drive kit bracket. 10 11 12 13 14 15 16 Remove the bracket from the old drive. 17 For instructions on installing Windows, your drivers, and your applications, see the instructions that were included with the Restore DVD.
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Chapter 7 .
Caring for your notebook To extend the life of your notebook: 74 ■ Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. ■ When transporting your notebook, we recommend that you put it in a carrying case. ■ Keep your notebook away from magnetic fields. Magnetic fields can erase data on hard drives.
Cleaning your notebook Keeping your notebook clean and the vents free from dust helps keep your notebook performing at its best. You may want to gather these items and put together a notebook cleaning kit: ■ A soft, lint-free cloth ■ An aerosol can of air that has a narrow, straw-like extension ■ Cotton swabs ■ A DVD drive cleaning kit Cleaning the exterior Warning When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook.
If you spill liquid on the keyboard, turn off your notebook and turn the notebook upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. Cleaning the notebook screen To clean a notebook LCD screen, use a soft cloth and water to clean the LCD screen. Squirt a little water on the cloth (never directly on the screen), and wipe the screen with the cloth.
Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time because they are activated on a certain date. Protect your computer from a virus by: ■ Registering your copy of Norton AntiVirus and subscribing to the virus definition update service.
To scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. Norton AntiVirus opens. Scan for viruses 2 Click Scan for Viruses. Scan 3 78 Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan. www.gateway.
To remove a virus: 1 If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. 2 3 Turn off your computer and leave it off for at least 30 seconds. Turn on your computer and rescan for the virus. To update Norton AntiVirus: Important You received a free limited time subscription to the Norton AntiVirus service when you purchased your notebook. To update Norton AntiVirus after the free subscription period, you must extend your subscription.
Updating Windows Windows Update is the online extension of Windows that helps you to keep your computer up-to-date. Use Windows Update to choose updates for your computer’s operating system, software, and hardware. New content is added to the site regularly, so you can always get the most recent updates and fixes to protect your computer and keep it running smoothly.
Chapter 8 5SPVCMFTIPPUJOH ■ Troubleshooting typical hardware and software problems ■ Getting telephone support ■ Using automated troubleshooting systems 81
Safety guidelines While troubleshooting your notebook, follow these safety guidelines: ■ Never remove the memory bay cover or hard drive while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to your notebook. ■ Make sure that you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 66.
First steps If you have problems with your notebook, try these things first: ■ Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. ■ Make sure that your hard drive is not full.
Troubleshooting Troubleshooting topics are listed in alphabetical order. Audio Audio troubleshooting is covered under “Sound” on page 100. Battery Battery troubleshooting is covered under “Power” on page 98. CD drives CD drive troubleshooting is covered under “DVD drives” on page 86. Device installation You have computer problems after adding a new device Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict.
Help and Support For more information about IRQs, click Start, then click Help and Support. Type the keyword IRQs in the Search box , then click the arrow. To free IRQ resources for the new device: 1 In the Device Manager window, check the device list for a resource conflict. A resource conflict appears as a black exclamation point in a yellow circle. 2 Remove the device you are trying to install, then determine which one of the existing devices or ports you can disable.
Tips & Tricks ■ For instructions on changing the display settings, see “Adjusting the screen and desktop settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Move your notebook away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.
■ Make sure that the volume control on your notebook is turned up. For more information, see “Multi-function buttons” on page 34. ■ Make sure that the Windows volume control is turned up. Tips & Tricks For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Make sure that Mute controls are turned off.
The regional code on your DVD drive is determined by your notebook’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4. Your DVD drive’s regional code must match the regional code of the disc. The regional code for the disc is on the disc, disc documentation, or packaging. If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match.
Help and Support For more information about restoring deleted files, click Start, then click Help and Support. Type the keyword System Restore in the Search box , then click the arrow. Hard drive You see an “Insufficient disk space” error message ■ Delete unnecessary files from the hard drive using Disk Cleanup. Tips & Tricks ■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin.
Tips & Tricks For instructions on fixing hard drive problems, see “Checking the hard drive for errors” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. The hard drive cannot be accessed, or you see a “General failure reading drive C” error message ■ Make sure that the hard drive is installed correctly. Remove it, firmly reinsert it, then restart your notebook.
You see an “Unable to locate host” message and are unable to browse the Internet This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties. Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties.
■ If you spilled liquid in the keyboard, turn off your notebook and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it. A keyboard character keeps repeating or you see a “Keyboard stuck” or “Key failure” error message ■ Make sure that nothing is resting on the keyboard. ■ Make sure that a key is not stuck.
Modem (dial-up) Your modem does not dial or does not connect ■ Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See “Back” on page 13 to make sure that the connections have been made correctly. ■ Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone. ■ Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■ Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem. ■ Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. ■ Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect.
If your notebook has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your notebook has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads. Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps.
5 Click the Diagnostic tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Help and Support For more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting in the Search box , then click the arrow.
Mouse The external mouse does not work ■ Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your notebook. ■ Remove all extension cables and switch boxes. ■ Try a mouse you know is working to make sure that the mouse port works. The external mouse works erratically ■ Clean the mouse. ■ Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface. Networks You cannot connect to your company network Every network is unique.
You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your notebook is having problems ■ Make sure that you have correctly installed required software for the PC Card. For more information, see your PC Card’s documentation.
Printer The printer will not turn on ■ Make sure that the printer is online. Many printers have an online/offline button that you may need to press. ■ Make sure that the power cable is plugged into an AC power source. The printer is on but will not print ■ Check the cable between the printer and your notebook. Make sure that it is connected to the correct port. ■ Make sure that the printer is online.
To make sure that the printer is not set to work offline: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark.
Tips & Tricks ■ For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Make sure that Mute controls are turned off. For more information about the mute setting, see “Multi-function buttons” on page 34. Help and Support For more information about troubleshooting sound issues, click Start, then click Help and Support.
Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care: ■ Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on. ■ If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely.
Telephone numbers Gateway offers a wide range of customer service, customer care, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone keypad to find answers to common problems.
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Chapter 9 /FUXPSLJOH :PVS /PUFCPPL ■ Introducing networking ■ Creating a wireless network ■ Testing your network ■ Sharing your resources ■ Troubleshooting your network 105
Introduction to networking A network is a collection of computers and other devices that communicate with each other. Using a network A network lets you: ■ Share a single Internet connection ■ Share computer drives ■ Share peripheral devices ■ Stream audio and video files ■ Play multi-player games Sharing a single Internet connection Each computer connected to the network can share the same broadband connection or modem and telephone line to access the Internet at the same time.
Streaming audio and video files With a network, you can store audio files (such as the popular .MP3 files) and video files on any networked computer, then play them on any of the other computers or devices connected to your network. This process is called streaming. Playing multi-player games With a home network, you can play multi-player games. Load a game like Microsoft Racing Madness 2 on your computers, and in minutes, you and your friends can race in competing cars or on competing motorcycles.
Important If your computer came equipped with an internal radio frequency wireless device, see “Safety, Regulatory, and Legal Information” on page 139 for general wireless regulatory and safety guidelines. To find out if your computer has an internal wireless device, check the device manager. For more information, see “Determining if wireless networking is already installed on your computers” on page 110.
Cable/DSL modem Access point router USB wireless adapter Equipment you need for an access point wireless network For an access point wireless network you need: ■ Two or more computers with wireless networking ■ One access point router ■ One broadband Internet connection (optional) www.gateway.
Important IEEE 802.11b and IEEE 802.11g use the same radio frequency. IEEE 802.11a uses a different radio frequency than IEEE 802.11b and IEEE 802.11g. All wireless networking components must use the same frequency. A combination of IEEE 802.11a and IEEE 802.11b or IEEE 802.11a and IEEE 802.11g components will not work. Some wireless devices can broadcast and receive signals on both frequencies. A mixture of IEEE 802.11b and IEEE 802.
3 Click the plus (+) in front of Network adapters. The wireless networking device installed in your computer is listed. If one is not listed, you must install a PC card or USB adapter. Creating an wireless network Making sure your broadband connection works Before you change anything about your home setup, make sure that your broadband connection is working correctly. To test the connection, log onto the Internet using your current setup.
To identify this computer on the network: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. The Performance and Maintenance window opens. 2 3 4 5 Click/Double-click System. The System Properties dialog box opens. 6 Type a name for your workgroup in the Workgroup box. Use a workgroup name of up to 15 characters with no blank spaces.
Terms you should know DHCP - Dynamic Host Configuration Protocol (DHCP) enables an access point router to temporarily assign an IP address to a computer on the network. IP Address - Internet Protocol (IP) address is a number that uniquely identifies a computer on the network. Subnet Mask - A number that identifies what subnetwork the computer is located on. This number will be the same on all computers on a home network.
114 3 Right-click Local Area Connection, then click Properties. The Local Area Connection Properties dialog box opens. 4 Click to select the Internet Protocol (TCP/IP) check box in the This connection uses the following items list. If you do not see TCP/IP, drag the scroll bar to see more choices. 5 Click Properties. The Internet Protocol (TCP/IP) Properties dialog box opens. www.gateway.
6 7 8 9 10 11 Click the General tab. Click Obtain an IP address automatically. Click OK to close the Internet Protocol (TCP/IP) Properties dialog box. Click OK to close the Local Area Connection Properties dialog box. Click X to close the Network Connections window. Repeat this procedure for every computer on your network. Setting up a wireless network See the instructions that came with your wireless access point router for initial setup.
Mounting the access point router When selecting a place to mount your access point router, consider the following guidelines: ■ Mount your access point router as high as possible (to avoid interference from natural obstacles and appliances). ■ Mount your access point router in a location where you can run an Ethernet cable from the access point router to your cable or DSL modem.
8 When prompted for a username and password, leave the username box empty and type admin in the password box, then click OK. The setup page opens. 9 Enter the following values in the appropriate fields: ■ Host Name and Domain Name - Check with your ISP to see if entries are required in these fields and, if so, what entries are required. ■ Enable/Disable wireless - Click Enable to turn on the wireless functions of your access point router.
12 13 14 Reset the power on your cable or DSL modem. Restart all of your computers on the network. To connect to the access point router, see “Connecting to an access point wireless network” on page 118. Connecting to an access point wireless network After you have set up your wireless access point router, you need to set up the network connection on your computers. To connect to an access point wireless network: 118 1 Before connecting to an access point router, you must turn on wireless networking.
4 Right-click Wireless Network Connection, then click View Available Wireless Networks. The Connect to Wireless Network dialog box opens. 5 Click the network you created in the Available networks list, then click Connect. If you are able to connect to the network in the Available networks list, go to “Testing your network” on page 124. -ORIf you are unable to connect to the network in the Available networks list, see “Configuring computer settings for an access point network” on page 120.
Configuring computer settings for an access point network If you are unable to connect to an access point router in the Available networks list, the most likely cause is that the access point router is using WEP security. You need to configure your network settings to use the same WEP security settings as those used by the access point router.
3 Click to select the access point network in the Available networks box, then click Configure. The Wireless Network Properties dialog box opens. The name of the network already appears in the Network name (SSID) box. 4 Set the Wireless network key (WEP) settings to match those set on the access point router. 5 Make sure that the This is a computer-to-computer (ad hoc) network; wireless access points are not used check box is not selected.
Adding an access point router If an access point router does not appear in the Available networks list, and you know the access point router is turned on, you need to add it manually. This typically happens when you set the access point router’s Allow Broadcast SSID to associate to No. For more information, see “Configuring the access point router” on page 116. To manually add an access point wireless network: 122 1 With the Connect to Wireless Network dialog box open, click Advanced.
3 Click Add. The Wireless Network Properties dialog box opens. 4 5 Type the name of the network in the Network name (SSID) box. 6 Make sure that the This is a computer-to-computer (ad hoc) network; wireless access points are not used check box is not selected. 7 Click OK to close the Wireless Network Properties dialog box. Your network should be running. Go to “Testing your network” on page 124. Set the Wireless network key (WEP) settings to match those set on the access point router.
Testing your network Now that your home network is set up, log onto one of your computers and access a favorite Internet Web site.
Sharing your resources Sharing an Internet connection Internet sharing lets all computers on the network access the Internet at the same time using one Internet service provider (ISP) connection. Important The Internet setup procedure uses the Windows XP New Connection Wizard and Internet Explorer. The example screens show those screens that typically appear in the course of using the wizard.
126 3 Click the Connections tab. 4 5 Click Setup. The New Connection Wizard opens. Click Next. The Network Connection Type screen opens. www.gateway.
6 Click Connect to the Internet, then click Next. The Getting Ready screen opens. 7 Click Set up my connection manually, then click Next. The Internet Connection screen opens. 8 Click the type of Internet connection you are setting up, then click Next. www.gateway.
9 10 Click Finish. Repeat this procedure for each computer on your network. Go to “Accessing the Internet” on page 128. Accessing the Internet To access the Internet from your computer: 1 2 Make sure that the access point router is turned on. Open Internet Explorer. Sharing drives and printers With a network, you can share drives (for example hard drives, diskette drives, and CD or DVD drives) and printers among the computers connected to the network.
To turn on Windows file and printer sharing: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections. 2 3 Click/Double-click the Network Connections icon. 4 5 6 7 8 9 Click Install. Right-click the Local Area Network icon that you want to set up file and printer sharing on, then click Properties. Click Service, then click Add. Click File and Printer Sharing for Microsoft Networks. Click OK.
3 Click the Sharing tab. 4 If you want to share the drive or folder with anyone on the network (network sharing), click to select the Share this folder on the network check box. 5 Click OK. Un-sharing drives, folders, and files To un-share drives or folders: 130 1 In My Computer or Windows Explorer, right-click the drive or folder that you want to un-share, then click Sharing and Security. 2 Make sure that the Share this folder on the network check box is not selected. 3 Click OK. www.gateway.
Sharing printers To share printers: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to share, then click Sharing. 4 5 Click Share this printer. Click OK.
4 Double-click the name of your workgroup. The names of each of the computers in your workgroup are listed. For more information about workgroups, see “Naming the computers and the workgroup” on page 111. 5 Double-click the name of the computer containing the drive or folder you want to view. All shared drives and folders are listed.
3 4 Browse to the network drive that contains the file you want to open. Double-click the folder containing the file, then double-click the file. Copying files across the network To copy files across the network: 1 2 3 4 5 6 7 Click Start, then click My Computer. The My Computer window opens. Browse to the network drive that contains the file you want to copy. Browse to the file you want to copy. Click the file. Click Edit, then click Copy. Double-click the folder where you want to copy the file to.
Connecting to hotspots A hotspot is a high-speed wireless Internet access point available in public locations such as airports, airline clubs, libraries, book shops, and coffee houses. While you are away from your home office, hotspots let you send and receive e-mail, surf Web sites, or access your company’s network. Important If you want to access your company’s network through a hotspot, contact your network administrator for setup information.
Troubleshooting your wireless network The wireless network does not connect. If you ran the Windows XP Network setup wizard, your computer may be set up to use a bridge even if you do not need one. To remove the network bridge: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections. The Network and Internet Connections window opens. 2 Click/Double-click Network Connections.
Your connection on the network seems intermittent. ■ In addition to other factors, the strength of a wireless connection is determined by the distance from the access point router and structural material that the signal must travel through (such as walls, cabinets, ceilings, and floors.) If you cannot relocate, see if you can improve the connection by changing the channel of the access point router.
Your are in a wireless network, but no available networks are listed in the Windows XP Wireless Networking utility. ■ If the network you are attempting to access does not broadcast its SSID, you need to request the SSID from the administrator and add that network’s information into the wireless utility. For more information, see “Adding an access point router” on page 122. ■ You may want to try entering ANY as the SSID, which will make the notebook try to auto-detect the network.
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Appendix A Safety, Regulatory, and Legal Information ■ Safety information ■ Regulatory statements ■ Notices 139
Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system.
■ When the notebook is turned off, a small amount of electrical current still flows through the notebook. To avoid electrical shock, always unplug all power cables and modem cables from the wall outlets before cleaning the system. ■ Unplug the system from the wall outlet and refer servicing to qualified personnel if: ■ The power cord or plug is damaged. ■ Liquid has been spilled into the system. ■ The system does not operate properly when the operating instructions are followed.
Regulatory compliance statements Wireless Guidance Low power, Radio transmitting type devices (radio frequency (RF) wireless communication devices), may be present (embedded) in your notebook system. These devices may operate in the 2.4 GHz (i.e. 802.11B/G LAN & Bluetooth), 5.2 GHz (i.e. 802.11A LAN), and traditional cellular or PCS cellular bands (i.e. Cellular data modem). The following section is a general overview of considerations while operating a wireless device.
Warning In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated.
United States of America Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Mercury Warning Warning Hg lamp(s) inside this product contain mercury and must be recycled or disposed of according to local, state, or federal laws. Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Code of Federal Regulations (CFR 47) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device.
Canada Industry Canada (IC) Intentional emitter per RSS 210 Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Unintentional emitter per ICES-003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada.
Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. EPA ENERGY STAR As an ENERGY STAR® Partner, Gateway has determined that this product meets the ENERGY STAR guidelines for energy efficiency when used with a computer equipped with a Display Power Management System. ENERGY STAR www.gateway.
Notices Copyright © 2004 Gateway, Inc. All Rights Reserved 14303 Gateway Place Poway, CA 92064 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions.
Index A AC adapter connecting 23 connector 13 international adapters 62 access point adding 122 configuring 115, 120 connecting to 118 mounting 116 accessing Internet 128 accessories 19 safety precautions 141 adding access point 122 airplane power adapter 19, 62 application key 31 arrow keys 31 audio back button 33 headphone jack 13 microphone jack 13 muting 39 next button 33 pause button 33 play button 33 stop button 33 streaming 107 troubleshooting 100 audio CD cleaning 76 playing 44 audio file streaming
removing memory card 46 removing PC Card 47 slots 45, 47 troubleshooting memory card 92 troubleshooting PC Card 98 types of memory cards supported 46 carrying case 19 CD cleaning 76 inserting 43 playing audio 44 cellular phone memory cards 45 Certificate of Authenticity 17 cleaning audio CD 76 case 75 CD 76 computer exterior 75 computer screen 76 DVD 76 keyboard 75 LCD panel 76 screen 76 clicking 37 closing unresponsive program 28 computers naming 111 configuring access point 115, 120 TCP/IP protocol 112
USB port 11, 13 digital video camera IEEE 1394 port 11 directional keys 31 diskette drive locating 11 display properties 50 switching 32 troubleshooting 85 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 6 domain name 117 double-clicking 37 dragging 38 drivers updating 4 drives diskette 11 DVD 12, 42 DVD/CD-RW 12, 42 DVD-RW 12, 42 hard drive 15, 70 identifying drive types 42 mapping network 132 replacing hard drive 70 sharing 106, 128 troubleshooting 86, 89 types
game multi-player 107 Gateway eSupport 18 model number 15, 17 serial number 17, 18 Web address 3 Web site 3 gateway.your.
toggle display 32 Windows 31 L label Microsoft Certificate of Authenticity 17 model number 15 laser printer 19 latch battery 15 LCD panel release 10 LCD panel cleaning 76 release latch 10 switching display 32 troubleshooting 85 LCD/CRT system key 32 lock Kensington cable 14 M maintenance cleaning case 75 cleaning component exteriors 75 cleaning computer display 76 cleaning computer screen 76 cleaning keyboard 75 virus protection 77 Windows Update 80 mapping network drives 132 memory bay 15 installing 68
domain 117 router 117 workgroup 111 naming computers 111 workgroup 111 navigation keys 31 Nero Express 45 network jack 13 testing 124 troubleshooting 97, 135 using 131 network bridge removing 135 networking games 107 sharing devices 106 sharing drives 106 sharing Internet connections 106 sharing printers 106 streaming audio 107 streaming video 107 New Connection Wizard 125 non-technical support Accounting 103 Sales 103 Warranty 103 Norton Antivirus 77 NTSC/PAL jack 51 Num Lock status indicator 29, 33 syste
status indicator 10 troubleshooting 98 turning off notebook 27 turning on notebook 26 power adapter airplane 19 automobile 19 printer default 99 inkjet 19 laser 19 sharing 106, 128, 131 troubleshooting 99 USB port 11, 13 printing files across network 133 programs closing unresponsive 28 opening 37 projector adding 49 color quality 50 display properties 50 screen resolution 50 R RAM See memory rebooting notebook 28 recalibrating battery 57 recharging battery 57 removing network bridge 135 replacing See inst
controls 39 muting 39 troubleshooting 100 speakers built-in 10 jack 13 specifications 18 Standby mode 27, 32, 62 Standby system key 32 starting notebook 26 programs 37 static electricity 66 status indicators battery charge 10, 56 Caps Lock 29 drive activity 29 hard drive 29 location 16 Num Lock 33 numeric keypad 29, 33 Pad Lock 29 power 10 toggle on or off 32, 101 troubleshooting 101 streaming audio and video 107 subnet mask entering 113 surge protector 25 Suspend 32 S-Video (TV) out jack 14, 51 using 32, 5
Internet connection 90, 94 IRQ conflict 84 keyboard 91 LCD panel 85 memory 92 memory card reader 92 modem 93 mouse 97 network 97 passwords 97 PC Cards 98 power 98 printer 99 safety guidelines 82 screen 85, 101 screen area 85 screen resolution 85 sound 100 status indicators 101 technical support 102 telephone support 102 video 101 Web site connection speed 91 wireless network 135 turning off notebook 27, 28 wireless emitter 32 turning on notebook 26 wireless emitter 32 TV out (S-Video out) jack 14, 51 U upd
workgroup naming 111 Z Zip drive USB port 11, 13 160 www.gateway.
NSK DWL M520 USR GDE R0 7/04
