Gateway LT31 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made to this service guide.
Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Your Gateway Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Removing the VGA Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the LAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the Hinge Wells . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the Mainboard . . . . . . . . . . . . . . . . . .
Table of Contents Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 USB Failure (Right up/down side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Intermittent Problems . . . . . . . . . . . . . . . .
Table of Contents X
Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Genuine Windows® XP Home (Service Pack 3) • Genuine Windows Vista™ Platform • AMD Athlon™ 64 Processor L110 • Cache size:512KB, Frequency:1.2G (No P-state) • TDP:13W • Package 638-pin lidless micro PGA package. System Memory • DDRII 667MHz • 1 DDR2 SODIMM slot • Maximum memory size up to 2GB-SODIMM Display and graphics • 11.
• LAN: 10/100 Mbps Fast Ethernet • WPAN: Bluetooth® 2.0 or 2.1+EDR • WWAN: GSM/GPRS/EDGE/(WCDMA) (for 3G models) Privacy control • Kensington lock slot Dimensions and Weight • 286 (W) x 203 (D) x 29 (H) mm • 1.3 kg (2.86 lbs.) with 3-cell battery pack • 1.46 kg (3.21 lbs.) with 6-cell battery pack Power subsystem • 24.4 W 2200 mAh 3-cell Li-ion battery pack • 4-hour battery life -or• 57.
System Block Diagram X'TAL 14.318MHz HOST 200MHz PCIE 100MHz USB 48MHz DDRII-SODIMM1 Thermal Sensor G781 AMD S1g1 DDR II 667 MHz Channel A REF 14.
Your Gateway Notebook tour After learning about your computer features, let us show you around your new computer. Front View No. 4 Icon Item Description 1 Acer Crystal Eye Webcam Web camera for video communication. 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 Keyboard For entering data into your computer. 5 TouchPad Touch-sensitive pointing device which functions like a computer mouse.
No. Icon Item Description 8 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. 9 Power button/ indicator Turns the computer on and off while indicating the computer’s power status. Closed Front View No. Icon Item Description 1 Bluetooth communication switch Enables/disables the Bluetooth function. 2 3G/Wireless LAN communication switch Enables/disables the 3G/Wireless LAN Left View 1 No.
Right View 1 No. 6 Icon 2 3 Item 4 5 6 Description 1 Multi-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Note: Push to remove/install the card. Only one card can operate at any given time. 2 Microphone-in jack Accepts input from external microphones. 3 Headphones/ speaker/line-out jack Connects to line-out audio devices (e.g. speakers, headphones). 4 USB 2.0 port Connects to USB 2.0 devices (e.g.
Rear and Base View 1 8 7 2 3 4 6 5 No. Icon Item Description 1 Battery bay Houses the computer's battery pack. Note: The battery shown is for reference only. Your PC may have a different battery, depending on the model purchased. 2 Battery release latch Releases the battery for removal. 3 Hard disk bay Houses the computer's hard disk (secured with screws). 4 3G module bay Houses the computer's 3G communication module.
Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Description Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of Wireless LAN communication. 3G communication Indicates the status of 3G communication. HDD Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated. Caps Lock Lights up when Caps Lock is activated.
TouchPad Basics The following items show you how to use the TouchPad: 1 2 3 • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button. Function Left Button (2) Right Button (3) Main TouchPad (1) Execute Quickly click twice.
Using the Keyboard Your Packard Bell dot Series has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock + When Num Lock is on, the embedded keypad is in numeric mode.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination. Hotkey 12 Icon Function Description + Power Options Display the Power Options Properties dialog box. + System Properties Display the System Properties dialog box.
Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. See www.microsoft.com/typography/faq/ faq12.htm for more information. The US dollar sign 1. Open a text editor or word processor. 2.
Hardware Specifications and Configurations Processor Item Specification CPU type AMD Athlon™ 64 Processor L110 CPU package 638-pin lidless micro PGA package. Core Logic • North Bridge-RS690E • South Bridge SB600 Chipset • Mobile Intel® US15W Express Chipset Features • Cache size: 512 KB, Frequency:1.2G (No P-state) • TDP:13W • Execute Disable Bit Processor Specifications Item CPU Speed L110 1.
Item Specification Features • Support PCI bus at 33MHz • Supports four SATA ports, complying with the SATA 1.0a specification • 5 OHCI and 1 EHCI Host controllers to support 10 USB ports, • audio • • • • • • IDE Controller • • • Single PATA Channel support. Supports PIO, Multi-word DMA, and Ultra DMA 33/66/100/ 133. AC Link Interface • • • • 4 Independent output stream(DMA). 4 Independent input stream(DMA). Up to 16 channels of audio output per stream. Support up to 4 Codecs.
Item Specification 830 Media data transfer rate (Mbytes/sec max) 729 775 830 830 5V ±5% 5V ±5% 5V ±5% 5V ±5% DC Power Requirements Voltage tolerance 5V ±5% Item Specification Vendor & Model Name WD WD1600BEVT WD WD2500BEVT Toshiba MK1655GSX Toshiba MK2555GSX Capacity (GB) 160 250 160 250 Bytes per sector 512 512 512 512 Data heads 2 2 2 2 Disks 1 1 1 1 Spindle speed (RPM) 5400 5400 5400 5400 Drive Format Performance Specifications Buffer size 8 MB 8 MB 8 8
Item Specifications Typical Power Consumption (watt) 4.0 4 4 2.85 Weight (without inverter) 255g 225g 255g 255g Physical Size (mm) 268 (L) x 161.5 (W) 268 x 161.5 x 5 268.0 x 161.5 268.0 x 161.5 Electrical Interface LVDS LVDS LVDS LVDS Viewing Angle (degree) Horizontal (Right) / (Left) Vertical (Upper) / (Lower) 45/45 20/40 45/45 20/45 45/45 20/40 TBD Bluetooth Item Specification Bluetooth Controller T60H928.11 miniUSB module Features • Bluetooth 2.
Item Specification Internal & external keyboard work simultaneously Yes Features • Supports Application keys for Windows XP version Mini Card Item Specification Number Supported 2 Features • 1 for 3G (full size) • 1 for WLAN (half size) Camera Item Specifications Vendor and model Chicony CNF9011 Liteon 09P2SF001 SuyinCN0316-S30COV06-1 Type 640 x 480 VGA (0.3M) size 1/6” CMOS 640 x 480 VGA (0.3M) size 1/6” CMOS 640 x 480 VGA (0.3M) size CMOS Interface USB 2.0 USB 2.0 USB 2.
Item Specification Specification Modulation Schemes DQPSK, DBPSK and CCK Channel Number • 1---11 channels for active channels • 12---13 channels for passive channels Specification Data Rate 11Mbps with fall back rates of 5.
20 Chapter 1
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Information The Information screen displays a summary of your computer hardware information. Information Main PhoenixBIOS Setup Utility Security Boot Exit CPU Type: CPU Speed: AMD Athlon(tm) Processor L110 1200 MHz IDE Model Name: IDE Serial Number: System BIOS Version: VGA BIOS Version: Serial Number:: Asset Tag Number Product Name: Manufacturer Name: UUID: Hitachi HTS543216L9A300 090210FB2206LCJZ4V3H V0.11T04_C-Build ATi 010.055.000.051.
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main PhoenixBIOS Setup Utility Security Boot Exit Item Specific Help System Time: System Date: [19:10:59] [05/12/2009] Total Memory: Video Memory: 1024 MB [256MB] Quiet Boot: Network Boot: F12 Boot Menu: D2D Recovery: [Enabled] [Enabled] [Disabled] [Enabled] F1 Help Es c Exit Select Item Select Menu F5/F6 Enter , , or selects field.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Set Supervisor Password Enter New Password Confirm New Password 2. [ [ ] ] Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).
Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Set Supervisor Password Enter Current Password Enter New Password Confirm New Password [ [ [ ] ] ] 2. Type the current password in the Enter Current Password field and press Enter. 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press Enter.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main PhoenixBIOS Setup Utility Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help ESC Exit Select Item Select Menu Exit System Setup and save your changes to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Copy the flash utilities to the bootable diskette. 2. Press F2 during boot to enter the Setup Menu. 3. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
5. In flash BIOS, the message Please do not remove AC Power Source displays. If the AC adapter is not plugged in the following message appears. Plug in the AC adapter and rerun the Phlash utility if the above message appears. 6. If the AC adapter is connected, the following screen appears. 7. Flash is complete when the message Flash programming complete displays.
WinFlash Utility The Winflash utility consists of two files: • ZA8_3101.WPH (BIOS ROM file) • WinPhlash2.0.3.4 (BIOS windows flash tool) Perform the following steps to use the WinFlash Utility: 1. Double click the WinFlash executable (WinPhlash2.0.3.4) to run the program. 2. In the Specify New BIOS file field, enter the BIOS ROM file name and path. IMPORTANT:Be sure the AC power is plugged in. If not, the following error message displays: 32 3. Click OK to begin the update.
Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password methods: Removing HDD Password: If you key in the wrong HDD password three times, an error code is generated. To reset the HDD password, perform the following steps: 1. On a different machine, run the HDD_PW.EXE file along with the error code generated. For example: hdd_pw 15494 0 2. Select an option to generate upper case or lower case ASCII code for unlocking the HDD. 3.
Removing BIOS Passwords: If you key in the wrong Supervisor password three times, an error code is generated and system is disabled. To unlock the BIOS, perform the following steps: 1. On a different machine, run the BIOS_PW.EXE file along with the error code generated. For example: bios_pw 14452 0 34 2. Four ASCII strings are generated as output. Select and note down any one of the strings. 3. Reboot the machine with the locked BIOS and then use either any of the strings as the BIOS user password.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat screwdriver • Philips screwdriver • Plastic flat screwdriver • Plastic tweezers NOTE: The screws for the different components vary in size.
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery pack.
External Module Disassembly Process NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration. External Modules Disassembly Flowchart Turn off system and peripherals power Disconnect power and signal cables from system Remove Battery Remove Lower Covers Remove HDD Remove DIMM Remove WLAN Board Remove 3g Board Screw List Step Screw Quantity Part No. HDD Carrier M3*0.5+3.5I 4 86.TDY07.003 WLAN Board M2*3 1 86.S0207.
Removing the Battery Pack 1. Turn the computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2).
Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 38. 2. Loosen the three captive screws in the HDD Cover. 3. Lift the HDD cover up to remove.
4. Remove the single screw securing the HDD Module in place. Step HDD Module 5. 40 Size M2*3 Quantity Screw Type 2 Slide the HDD in the direction of the arrow to disconnect the HDD from the interface connector.
6. Lift the hard disk drive module out of the bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 7. Remove the four screws (two each side) securing the hard disk to the carrier. Step HDD Carrier 8. Size M3*0.5+3.5I Quantity Screw Type 4 Remove the HDD from the carrier.
Removing the DIMM Module 42 1. See “Removing the Battery Pack” on page 38. 2. Loosen the two captive screws in the Memory Cover. 3. Lift the Memory cover up to remove.
4. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 5. Remove the DIMM module.
Removing the WLAN Board 1. See “Removing the Battery Pack” on page 38. 2. Loosen the two captive screws in the 3G Cover. 3. Lift the 3G cover up to remove. NOTE: The 3g card is also located under this cover.
4. Disconnect the Antenna cables from the WLAN Board. NOTE: Cable placement is White to the MAIN terminal (right) and Black to the AUX terminal (left). 5. Remove the single screw securing the WLAN Board in place.
6. 46 Remove the WLAN Board from the Mainboard.
Removing the 3g Board 1. See “Removing the Battery Pack” on page 38. 2. Loosen the two captive screws in the 3G Cover. 3. Lift the 3G cover up to remove. NOTE: The WLAN card is also located under this cover.
4. Disconnect the Antenna cables from the 3g Board. NOTE: Cable placement is Yellow to the MAIN terminal (right) and Blue to the AUX terminal (left). 5. Remove the two screws securing the 3g Board in place. Step 3g Board 6. Size M2*3 Quantity Screw Type 2 Remove the 3g Board from the Mainboard.
Main Unit Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
Removing the Keyboard 1. See “Removing the Battery Pack” on page 38. 2. Turn the computer rightside up and open the lid to the full extent. 3. Unlock the four securing latches by pressing down with a suitable plastic tool. IMPORTANT: The use of metal tools may damage the outer casing. Use plastic tools where available. 4. Lift the Keyboard away from the Upper Cover as shown. IMPORTANT: Do not remove the Keyboard from the Upper Cover; the Keyboard FFC is still attached. 5.
6. Disconnect the FFC and remove the Keyboard.
Removing the Hinge Covers 1. See “Removing the Battery Pack” on page 38. 2. Remove the two screws securing the hinge covers. Step Hinge Cover 3. 52 Size M2*10 Quantity Screw Type 2 Pull the Hinge Covers away from the Upper Cover as shown.
Removing the Upper Cover 1. See “Removing the Hinge Covers” on page 52. 2. Remove the 11 screws securing the Upper Cover to the Lower Cover. Step Size Quantity Upper Cover (Red callouts) M2*6 7 Upper Cover (Cyan callouts) M2*4 4 3. Screw Type Turn the computer over and disconnect the following cable from the Mainboard.
Release the locking latch and disconnect the FFC as shown. 4. Remove the eight securing screws from the Upper Cover.
5. Starting at the front the cover, pry apart the Upper and Lower Covers as shown. 6. Working along the front and to the right, pry apart the covers as shown. 7. Lift the upper cover up and rotate it leftwards along the left hinge until the hinge is cleared, then lift the cover away.
Removing the Button Board IMPORTANT: The TouchPad Board cannot be removed individually. To replace the TouchPad Board, replace the entire Upper Cover. 1. See “Removing the Upper Cover” on page 53. 2. Open the locking latches and disconnect the two FFCs from the Button Board as shown. 3. Remove the two screws securing the button board to the Upper Cover.
IMPORTANT: Ensure that the FFCs are disconnected before attempting to remove the Button Board. 4. Slide the Button Board out from under the securing tabs in the Upper Cover as shown. 5. Open the FFC locking latch and disconnect the FFC from the TouchPad connector. 6. Pull the Mainboard FFC through the cover as shown. IMPORTANT: Ensure that the FFC pull tab is not torn off during removal.
Removing the LED Board 1. See “Removing the Upper Cover” on page 53. 2. Open the locking latch and disconnect the FFC from the LED Board. 3. Remove the two screws securing the LED Board to the Lower Cover.
4. Lift the LED Board from the Lower Cover.
Removing the Bluetooth Module 60 1. See “Removing the Upper Cover” on page 53. 2. Disconnect the cable from the Bluetooth Module. 3. Lift the Bluetooth Module, left side first, to remove it from the Lower Cover.
Removing the Card Reader Board 1. See “Removing the Upper Cover” on page 53. 2. Open the locking latch and disconnect the FFC from the Card Reader Board. 3. Remove the two screws securing the Card Reader Board to the Lower Cover.
4. 62 Tilt the board up as indicated and remove the board from the Lower Cover, left side first to release the I/O ports.
Removing the Speaker Module 1. See “Removing the LED Board” on page 58. 2. See “Removing the Card Reader Board” on page 61. 3. Disconnect the Speaker cable from the Mainboard. 4. Remove the three screws securing the Speakers to the Lower Cover.
64 5. Lift the right and left side speakers out from the Lower Cover as shown. 6. Remove the Speaker cables from the cable channels. Ensure that the cable is free from all cable clips.
Removing the VGA Board 1. See “Removing the Card Reader Board” on page 61. 2. Remove the single screw securing the VGA Board to the Lower Cover. Step VGA Board Size M2*3 Quantity Screw Type 1 3. Lift the VGA Board left side first and turn it over to expose the VGA cable. IMPORTANT: Do not remove the board from the Lower Cover; the VGA cable is still attached.
4. 66 Flip the VGA board over, disconnect the cable from the VGA Board, and remove the board from the Lower Cover.
Removing the LAN Board 1. See “Removing the Upper Cover” on page 53. 2. Lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard. 3. Open the FFC locking latch and disconnect the LAN Board cable from the Mainboard. 4. Remove the LAN Board from the Lower Cover as shown.
5. Disconnect the FFC cable from the LAN Board by pulling on the cable tab as shown. NOTE: The FFC Cable connector to the LAN board does not have a locking latch. NOTE: Reconnect the FFC cable to the mainboard if not immediately replacing the LAN board to prevent misplacing the FFC. The LAN board replacement kit does not contain a spare FFC.
Removing the LCD Module 1. See “Removing the VGA Board” on page 65. 2. See “Removing the LAN Board” on page 67. 3. See “Removing the Card Reader Board” on page 61. 4. Lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard. 5. Remove the Antenna cables from the cable channel on the Lower Cover as shown, all the way to the hinge well.
6. Remove the two screws on the rear of the Lower Cover securing the LCD Module to the computer. Step LCD Module Size M2*3 Quantity Screw Type 2 IMPORTANT: Ensure that the LCD cables are free from all cable clips before removing the LCD Module. 7. 70 Using both hands, lift the LCD Module away from the Lower Cover.
Removing the Hinge Wells 1. See “Removing the LCD Module” on page 69. 2. Slide the two hinge wells out of the Lower Cover as indicated.
Removing the Mainboard 72 1. See “Removing the Upper Cover” on page 53. 2. Open the locking latch and disconnect the LED Board FFC from the Mainboard. 3. Disconnect the Bluetooth cable from the Mainboard. 4. Open the locking latch and disconnect the Card Reader FFC from the Mainboard.
5. Remove the three screws securing the Mainboard to the Lower Cover as indicated. Step Mainboard Size M2*3 Quantity Screw Type 3 6. Tilt the assembly onto its side so you are able to access the underneath of the mainboard. Lift the Mainboard right side first to release the I/O ports and separate the board from the Lower Cover. 7. Reach through the HDD bay opening and unplug the VGA cable from the main board. 8. Turn the Mainboard over to expose the VGA cable connector.
Removing the RTC Battery IMPORTANT: Follow local regulations for disposal of all batteries. 74 1. See “Removing the Mainboard” on page 72. 2. Disconnect the RTC Battery as shown.
Removing the Thermal Module 1. See “Removing the Mainboard” on page 72. 2. Remove the adhesive and disconnect the fan power cable from the Mainboard. 3. Remove the five screws securing the Thermal Module to the Mainboard.
4. 76 Using both hands, lift the Thermal Module clear of the Mainboard.
Removing the CPU 1. See “Removing the Thermal Module” on page 75. 2. Using a flat blade screw driver, rotate the CPU screw 90° clockwise to release the CPU from the socket. 3. Lift the CPU clear of the socket.
LCD Module Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration. The following procedure outlines the steps to disassemble the LCD Module on models with 3G functionality.
Removing the LCD Bezel 1. See “Removing the LCD Module” on page 69. 2. Starting from the inside top edge, pry the bezel away from the panel. Continue moving along the top, prying the bezel away from the LCD Module. If necessary, use a plastic pry to release the corners of the bezel. 3. Work down the sides as shown, then pry apart the bottom edge to remove the bezel. 4. Lift up the bezel and remove it from the LCD Module.
Removing the Camera Board 80 1. See “Removing the LCD Bezel” on page 79. 2. Disconnect the cable from the Camera Board as shown. 3. Remove the Camera Board from the LCD Module.
Removing the LCD Panel 1. See “Removing the Camera Board” on page 80. 2. Lift the Microphone Module upward to detach the adhesive holding it in place. 3.
4. 82 Lift the LCD Panel out of the LCD Module front edge first.
Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 81. 2. Remove the four securing screws (two each side) from the LCD Brackets. Step LCD Brackets 3. Size M2*3 Quantity Screw Type 4 Turn the LCD panel over on a clean surface.
84 4. Lift the LCD Cable to detach the adhesive securing the cable to the LCD Panel. 5. Carefully lift the adhesive tape securing the cable connector to the LCD Panel. 6. Hold the adhesive tape clear of the LCD Panel and disconnect the LCD cable as shown. 7. Remove the cable from the LCD Panel.
Removing the Antennas 1. See “Removing the LCD Panel” on page 81. 2. Carefully pry up the right Antenna pad, as shown, and remove the pad from the LCD Module. IMPORTANT: A strong adhesive is used to secure the Antenna pad in place. Take care not to bend the pad during removal. 3. Remove the cable from the cable channel. Ensure that the cable is free from all cable clips. 4. Carefully pry up the left Antenna pad, as shown, and remove the pad from the LCD Module.
IMPORTANT: A strong adhesive is used to secure the Antenna pad in place. Take care not to bend the pad during removal. 5. 86 Remove the cable from the cable channel. Ensure that the cable is free from all cable clips.
LCD Module Reassembly Procedure Replacing the Antennas 1. Remove the protective covering on the left and right Antenna pads. Place the Antenna pads in the LCD Module and press down to secure the adhesive in place. IMPORTANT: be sure the cables pass behind the shielding material as shown. 2. Run the left side cable down the side and along the lower edge of the LCD Module using all the available cable clips. 3. Run the right side cable down the side of the LCD Module using all the available cable clips.
NOTE: The LCD Module appears as shown when the Antennas are replaced correctly. Ensure that the Antennas run through the hinge well as shown to avoid trapping when the LCD Panel is replaced.
Replacing the LCD Cable and Brackets 1. Insert the LCD Cable into the panel connector as shown. 3. Run the LCD cable along the panel as shown. Press down to secure the adhesive. 4. replace the four screws (two each side) securing the LCD Brackets to the LCD Panel. Chapter 3 2. Secure the connector by replacing the adhesive strip as shown. Press down to secure the adhesive.
Replacing the LCD Panel 90 1. Replace the LCD Panel top edge first as shown. Lower the Panel in to the LCD Module, ensuring the LCD cables are not trapped between the panel and the casing. 2. Ensure the cables and Antennas pass through the hinge wells as shown. 3. Press down to secure the adhesive holding the Microphone in place.
4. Replace the two securing screws. Replacing the Camera Board 1. Align the locating slots on the Camera Module with the locating pins on the LCD Module. 2. Place the Camera Module in the LCD Module and press down to secure it in place. 3. Connect the Camera cable as shown.
Replacing the LCD Bezel 92 1. Replace the bezel bottom edge first as shown. Ensure that the cables are not trapped between the bezel and LCD Module and pass through the hinge wells. 2. Press down around the edges of the bezel until there are no gaps between the covers.
Main Module Reassembly Procedure Replacing the CPU 1. Insert the CPU into the socket. IMPORTANT: be sure to align the pins correctly with the marker on the CPU. Failure to do will likely result in permanent damage to teh CPU. NOTE: If replacing only the CPU, make sure to follow the instrucitons for cleaning and replacing thermal pads as described in “Replacing the Thermal Module” on page 93. 2. Using a flat blade screw driver, rotate the CPU screw 90° counterclockwise to lock the CPU into the socket.
2. Place the pads as shown. 3. Place the Thermal Module onto the Mainboard and insert the screws in order from 1 to 5..
4. Connect the fan power cable to the Mainboard and replace the adhesive.
Replacing the RTC Battery IMPORTANT: Follow local regulations for disposal of all batteries. 1. See “Removing the Mainboard” on page 72. 2. Disconnect the RTC Battery as shown. Replacing the Mainboard 96 1. Turn the assembly and Mainboard onto its side and connect the mainboard to the VGA cable as shown. 2. Insert the main board into the lower cover port-edge first.
3. Replace the three screws to secure the Mainboard to the Lower Cover as indicated. Step Mainboard 4. Size M2*3 Quantity Screw Type 3 Connect the Card Reader FFC to the Mainboard and close the locking latch.
98 5. Connect the Bluetooth cable to the Mainboard. 6. Connect the LED Board FFC to the Mainboard and close the locking latch.
Replacing the Hinge Wells 1. Slide the two hinge wells into the Lower Cover as indicated. Replacing the LCD module 1. Using both hands, lift the LCD Module away from the Lower Cover. 2. Remove the two screws on the rear of the Lower Cover securing the LCD Module to the computer.
IMPORTANT: Ensure that the LCD cables are free from all cable clips before removing the LCD Module. 3. Insert the Antenna cables into the cable channel on the Lower Cover as shown. NOTE: If replacing the LAN card, skip the next step. 4. 100 Connect the LVDS cable to the Mainboard and adhire the adhesive strip to secure the LVDS cable in place.
Replacing the LAN Board 1. Connect the FFC cable to the LAN Board by pushing the cable into the connector shown. NOTE: The FFC Cable connector to the LAN board does not have a locking latch. 2. If the LVDS cable is still connected, lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard. 3. Insert the LAN Board into the Lower Cover as shown.
4. Connect the LAN Board cable to the Mainboard and close the FFC locking latch. 5. Connect the LVDS cable to the Mainboard and adhire the adhesive strip to secure the LVDS cable in place. Replacing the VGA Board 1. 102 Connect the cable from the VGA Board and flip the board over.
2. Insert the CRT Board left side first into the Lower Cover. 3. Replace the single screw to secure the VGA Board to the Lower Cover.
Replacing the Speaker Module 104 1. Insert the Speaker cable into the cable channel. Ensure that the cable passes through all cable clips. 2. Place the right and left side speakers into the Lower Cover as shown.
3. Replace the three screws to secure the Speakers to the Lower Cover. Step Speaker Module 4. Size M2*3 Quantity Screw Type 3 Connect the Speaker cable to the Mainboard.
Replacing the LED Board 1. Place the LED Board into the Lower Cover. 2. Replace the two screws to secure the LED Board to the Lower Cover.
3. Connect the LED Board FFC to the LED Board and close the locking latch. 4. Connect the LED Board FFC to the Mainboard and close the locking latch. Replacing the Bluetooth Module 1. Insert the Bluetooth Module, right side first, into Lower Cover so that it is held by the tab.
2. Connect the cable to the Bluetooth Module. 3. Press on the adhesive strip to attach the cable to the Lower Cover. 4. Connect the Bluetooth cable to the Mainboard. Replacing the Card Reader Board 1. 108 Place the board into the Lower Cover, right side first so the I/O ports align with the openings in the lower cover.
2. Replace the single screw to secure the Card Reader Board to the Lower Cover. Step Card Reader Board Size M2*3 Quantity 1 3. Connect the FFC to the Mainboard and close the locking latch. 4. Connect the FFC to the Card Reader Board and close the locking latch.
Replacing the Button Board IMPORTANT: The TouchPad Board cannot be removed from the Upper Cover. To replace the TouchPad Board, replace the entire Upper Cover. 110 1. Push the FFC through the cover as shown. 2. Connect the FFC to the TouchPad connector and close the FFC locking latch. 3. Slide the button board under the securing tabs in the Upper Cover as shown.
4. Replace the two screws to secure the TouchPad Bracket to the Upper Cover. Step TouchPad Bracket 5. Size M2*3 Quantity Screw Type 3 Connect the two FFCs to the Button Board and close the locking latches as shown. Replacing the Upper Cover 1. Place the Upper Cover into the Lower Cover left corner first.
2. Lightly press the edges of the cover in place to connect it to the lower cover., 3. Replace the eight securing screws to the Upper Cover.
4. Connect the following cable to the Mainboard. 5. Connect the FFC and close the locking latch as shown.
6. Turn the computer and replace the eleven screws securing the Upper Cover to the Lower Cover. Step Size Quantity Upper Cover (Red callouts) M2*6 7 Upper Cover (Cyan callouts) M2*4 4 Screw Type Removing the Hinge Covers 1. 114 Connect the Hinge Covers to the Upper Cover as shown.
2. Replace the two screws to secure the hinge covers. Step Hinge Cover Size M2*10 Quantity Screw Type 2 Replacing the Keyboard 1. Turn the computer rightside up and open the lid to the full extent. 2. Holding the keyboard on edge, insert the Keyboard FFC and secure the latch as shown.
3. Place the Keyboard into the Upper Cover bottom edge first, taking care to align the mounting tabs. 4. Press the keyboard into place in the four indicated points. An audible click indicates the keyboard is in place. Reassembling External Modules Replacing the WLAN Board 1. 116 Insert the WLAN Board into the Mainboard.
2. Replace the single screw to secure the WLAN Board in place. Step WLAN Board Size M2*3 Quantity Screw Type 1 3. Connect the Antenna cables to the WLAN Board. NOTE: Cable placement is Black to the MAIN terminal (right) and White to the AUX terminal (left).
Replacing the 3G Module 1. Insert the 3g Board into the Mainboard. [ 2. Replace the two screws to secure the WLAN Board in place.
3. Connect the Antenna cables to the 3g Board. NOTE: Cable placement is Yellow to the MAIN terminal (right) and Blue to the AUX terminal (left). Replacing the DIMM Module 1. Insert the DIMM module at an angle then push down into place until the latches on the sides click into place. Replacing the Hard Disk Drive Module 1. Attach the HDD to the carrier.
2. Replace the four screws (two each side) to secure the hard disk to the carrier. Step HDD Carrier 3. Size M3*3 Quantity Screw Type 4 Place the hard disk drive module into the bay. NOTE: To prevent damage to the device, avoid pressing down on it or placing heavy objects on top of it. 4. 120 Slide the HDD in the direction of the arrow to connect the HDD to the interface connector.
5. Replace the single screw to secure the HDD Module in place. Step HDD Module Size M2*3 Quantity Screw Type 1 Replacing the Lower Covers 1. Insert the HDD cover into the Lower Cover.
122 2. Insert the Memory cover into the Lower Cover. 3. Insert the 3G cover into the Lower Cover. 4. Tighten the seven captive screws in the HDD, Memory, and 3G Covers.
Replacing the Battery Pack 1. Turn the computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide the battery pack into the main unit (2). 2 1 4. Slide the battery lock/unlock latch to the lock position.
124 Chapter 3
Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start OK Check AC/Battery Power on OK Check Daughter/B & FFC Whether OK NG Swap AC /Battery to try OK NG Swap Daughter/B Re-plug PWR FFC Swap M/B Computer Shuts down Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. 126 1.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Replace LCD Panel and Cable No LCD Module OK? Power On ? Ext. DDRAM module connected properly? Replace the main board No No Go to No Power troubleshooting step Reconnect SDRAM Module Ext.
If the computer boots correctly, add the devices one by one until the failure point is discovered. 6. Reseat the memory modules. 7. Remove the drives (see “Disassembly Process” on page 34). 8. If the Issue is still not resolved, see “Online Support Information” on page 165. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2.
6. If the Issue is still not resolved, see “Online Support Information” on page 165. LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem.
Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem.
Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start OK Check M/B SPK cable OK Check Logic Upper/Logic upper NG Re-assemble the SPK cable to M/B OK NG Swap Logic lower/Logic upper Swap M/B Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. 132 1. Reboot the computer. 2.
8. Remove and recently installed hardware or software. 9. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the Operating System. 11. If the Issue is still not resolved, see “Online Support Information” on page 165. Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem.
8. c. Select the microphone type from the list and click Next. d. Follow the onscreen prompts to complete the test. If the Issue is still not resolved, see “Online Support Information” on page 165. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3.
USB Failure (Right up/down side) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start OK Check USB/B to M/B cable NG OK OK Check USB/B NG Re-assemble the USB/B cable to M/B Swap USB/B and USB cable Swap M/B Other Failures If the VGA board, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
POST Code Reference Tables These tables describe the POST codes and components of the POST process.
Code Beeps 45h POST device initialization 46h Check ROM copyright notice 48h 2-1-2-3 49h Check video configuration against CMOS Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 138 POST Routine Description 2-2-3-1 Test for unexpected interrupts 59h Initia
Code Beeps POST Routine Description 8Ah Initialize Extended BIOS Data Area 8Bh Test and initialize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs.
Code Beeps POST Routine Description C6h Initialize notebook docking (optional) C7h Initialize notebook docking late C8h Force check (optional) C9h Extended checksum (optional) D2h Unknown interrupt Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi P
Chapter 5 Jumper and Connector Locations Top View Item Chapter 5 Description Item Description CN1 LVDS connector CN6 Speaker connector CN2 LAN connector CN7 I/O Board Connector CN3 Keyboard connector CN8 LED board connector CN4 Touchpad connector CN9 Bluetooth connector 141
Bottom View Item 142 Description Item Description CN10 FAN CN17 DDR Connector CN11 CRT/B Connector PJ1 Battery connector CN12 RTC Battery Connector PJ2 DC-in CN13 SATA Connector JSIM1 SIM card connector CN14 USB U10 RS690E CN15 WL Connector U15 GDDR CN16 3G Connector U14 CPU Socket Chapter 5
Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire one. Aspire one provides one Hardware Open Gap on the main board for clearing the CMOS, and one Hotkey for enabling BIOS Recovery. Motherboard CMOS Discharge Discharging the CMOS clears all user settings. 1. Decompose the notebook and take out the Mainboard 2. Locate the RTC Battery and Jumpers. 3.
4. Peel back the Wireles LAN Card mylar and short the G2 pad. 5. Reconnect the RTC battery and reassemble the unit. BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
To use the Crisis USB key, do the following: 1. Plug USB storage into USB port. 2. Press Fn + ESC button then plug in AC power. The Power button flashes orange once. 3. Press Power button to initiate system CRISIS mode. When CRISIS is complete, the system auto restarts with a workable BIOS. 4. Update the latest version BIOS for this machine by regular BIOS flashing process.
146 Chapter 5
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Gateway LT31 Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Gateway LT31 Exploded Diagrams Main Assembly 1 3 2 4 5 10 6 11 7 12 8 9 13 14 Item 148 Description Part Number 1 Left Hinge Cover N/A 2 Right Hinge Cover N/A 3 Keyboard N/A 4 Upper Cover N/A 5 Mainboard N/A 6 LED Board N/A 7 Lower Cover N/A 8 HDD Door N/A 9 Memory Door N/A 10 VGA Card N/A 11 Hinge Well N/A 12 I/O Board N/A 13 HDD N/A 14 MiniPCI Door N/A Chapter 6
LCD Assembly 1 2 3 4 5 6 Item Chapter 6 Description Part Number 1 LCD Bezel N/A 2 LCD Bracket_L N/A 3 LCD Panel N/A 4 Camera N/A 5 LCD Cover N/A 6 LCD Bracket_R N/A 149
Gateway LT31 Series FRU List CATEGORY QUANTA DESCRIPTION ACER PN. ADAPTER ZG5 ADP 19V 1.58A 30JH BA 90~264V S.P AP.03001.001 ZG5 ADP 19V PA-1300-04AC 90~264V S.P AP.03003.001 ZG5 ADP19V1.58A HP-A0301R3 S.P AP.0300A.001 ZG8 BATT LI,UM09A71 3S1P 2.2A S.P BT.00307.013 BATTERY ZG8 BATT LI,UM09A75 3S1P 2.2A S.P BT.00307.014 ZG8 BATT LI,UM09A41 3S1P 2.2A (B) S.P BT.00304.003 ZG8 BATT LI,UM09B7D 3S2P 5.2A(BLACK)S.P BT.00607.074 ZG8 BATT LI,UM09B7C 3S2P 5.2A(BLACK)S.P BT.00607.
CATEGORY QUANTA DESCRIPTION ACER PN. SD DUMMY CARD ZA3(EBZA3013,REV3A) N/A ZB1 PWR CORD US S/P 27.TAXV7.001 ZR1 PWR CORD (5-KAF2166) S/P 27.TATV7.001 ZA8 CABLE BLUETOOTH(3.3V,5/8P,1A)S.P N/A ZA8 CABLE CARDREAD(41MM,28P,1A)5V S.P N/A ZA8 CABLE FFC LED (35MM,12P,1A)5V S.P N/A ZA8 CABLE FFC LAN (48MM,12P,1A)5V S.P N/A ZA8 CABLE LCD 11.
CATEGORY QUANTA DESCRIPTION ACER PN. CASE/COVER/BRACKET ASSEMBLY 152 ZA8 TOP CASE WIFI RED ASSY S.P N/A ZA8 TOP CASE 3G-WIFI RED ASSY S.P N/A ZA8 TOP CASE WIFI BK ASSY S.P N/A ZA8 TOP CASE 3G-WIFI BK S.P N/A ZA8 BASE CASE 3G-WIFI-BT BK S.P N/A ZA8 BASE CASE WIFI-BT BK ASSY S.P N/A ZA8 BASE CASE 3G-WIFI-BT RED S.P N/A ZA8 BASE CASE WIFI-BT RED ASSY S.P N/A ZA8-HDD-DOOR-ASSY S.P N/A ZA8 RAM DOOR ASSY S.P N/A ZA8 3G DOOR ASSY S.P N/A ZA8 LCD COVER 3G-WIFI GW RED ASSY S.
CATEGORY QUANTA DESCRIPTION ACER PN. ZA5 HINGE-R(FBZA5002,REV3A)S.P 33.WDP07.00 2 ZA5 TOP-HINGE-CAP-L S.P 42.WDP07.00 4 ZA5 TOP-HINGE-CAP-R S.P 42.WDP07.00 5 ZG8 HDD(160G)HTS545016B9A300 0A70421 S.P KH.16007.024 ZK2 HDD(160G) ST9160310AS 9EV132-188 S.P KH.16001.034 Z06 HDD(160G) MK1655GSX-EUL S.P KH.16004.006 HDD/HARD DISK DRIVE SA1 HDD(160G) WD1600BEVT-22ZCT0 S.P KH.16008.022 Z06 HDD(250G)ST9250315AS 9HH132-188 S.P KH.25001.016 Z06 HDD(250G) MK2555GSX-EUL S.P KH.25004.
CATEGORY QUANTA DESCRIPTION ACER PN. ZA5 K/B(ARAB-EN)BLACK S.P KB.I110G.002 ZA5 K/B(BELGIUM) BLACK S.P KB.I110G.003 ZA5 K/B(BRAZIL)BLACK S.P KB.I110G.004 ZA5 K/B(CHINA) BLACK S.P N/A ZA5 K/B(DANISH) BLACK S.P KB.I110G.007 ZA5 K/B(FRENCH) BLACK S.P KB.I110G.009 ZA5 K/B(GERMAN)BLACK S.P KB.I110G.010 ZA5 K/B(GREEK)BLACK S.P KB.I110G.011 ZA5 K/B(HUNGARIAN)BLACK S.P KB.I110G.012 ZA5 K/B(ITALIAN)BLACK S.P KB.I110G.013 ZA5 K/B(JAP)BLACK S.P KB.I110G.014 ZA5 K/B(NORDICS) BLACK S.P KB.
CATEGORY QUANTA DESCRIPTION ACER PN. ZA8 MB (UMA/WO CPU,3G/SAM SPM)S.P N/A ZA8 MB (UMA/WO CPU/HYNIX SPM)S.P N/A Z01 RAM 1G 667MHZ HYMP112S64CP6-Y5 S.P KN.1GB0G.01 2 ZY2 RAM(1GB) DDR2 M470T2864QZ3-CE6 S.P KN.1GB0B.01 6 ZG8 RAM(1G)DDR2 EBE11UE6AESA-6E-F S.P KN.1GB09.010 ZY2L RAM(1G) NT1GT64UH8D0FN-3C S.P KN.1GB03.026 ZD1 RAM(2G)DDR2 HYMP125S64CP8-Y5 S.P KN.2GB0G.00 4 Z06 RAM(2GB)DDR2 M470T5663EH3-CE6 S.P KN.2GB0B.01 1 ZA8 THERMAL MODULE S.P N/A ZA8 SPEAKER MODULE (W-L/R) FG-QT183 S.
Appendix A Model Definition and Configuration Gateway LT31 Series RO Country LT3101g Model AAP Singapore LU.WEW0B.003 LT3101g AOXPHGwTSG1 UMACkk 1*1G/160/3L/5R/ CB_bg_0.3D_BAG_GEk_ENI1 LT3102g AAP Singapore LU.WEW0B.002 LT3102g AOXPHGwTSG1 UMACkk 1*1G/160/6L2.6/5R/ CB_bg_0.3D_BAG_GEk_ENI1 LT3112u PA USA LU.WEW0Y.024 LT3112u VHB32wTMUS1 UMACkk 1*2G/250/BT/6L2.6/ 5R/CB_bg_0.3D_BAG_GEk_ENP2 LT3101m PA Mexico LU.WEW0Y.023 LT3101m EM VHB32wTMX2 UMACkk 1*2G/250/3L/5R/ CB_bg_0.
Model RO Country Acer Part No Description LT3109u PA USA LU.WEW0Y.016 LT3109u VHB32wTMUS1 UMACkk 1*2G/250/6L/5R/ CB_bg_0.3D_GEk_ENP4 LT3110u PA USA LU.WEW0Y.012 LT3110u VHB32wTMUS1 UMACkk 1*2G/250/6L/5R/ CB_bg_0.3D_GEk_ENP6 LT3111u PA USA LU.WEW0Y.011 LT3111u VHB32wTMUS1 UMACkk 1*2G/250/6L/5R/ CB_bg_0.3D_GEk_ENP5 LT3101c PA China LU.WEW0Y.007 LT3101c VHB32wTCN1 UMACkk 1*2G/250/6L/5R/ CB_bg_0.3D_GEk_SC11 LT3103 WW WW S2.WEW0Y.
Model CPU LCD VGA Chip Memory 1 HDD 1(GB) LT3103h AAL110 NLED11.6WXGAG UMA SO2GBII6 N250GB5.4KS LT3106u AAL110 NLED11.6WXGAG UMA SO2GBII6 N250GB5.4KS LT3102h AAL110 NLED11.6WXGAG UMA SO2GBII6 N250GB5.4KS LT3107u AAL110 NLED11.6WXGAG UMA SO2GBII6 N250GB5.4KS LT3108u AAL110 NLED11.6WXGAG UMA SO2GBII6 N250GB5.4KS LT3109u AAL110 NLED11.6WXGAG UMA SO2GBII6 N250GB5.4KS LT3110u AAL110 NLED11.6WXGAG UMA SO2GBII6 N250GB5.4KS LT3111u AAL110 NLED11.
Model LT3111u Extra SW1 NIS Card Reader 5 in 1-Build in Wireless LAN 3rd WiFi BG Wireless LAN1 3rd WiFi BG Bluetooth Battery N 6CELL2.2 LT3101c NIS 5 in 1-Build in 3rd WiFi BG 3rd WiFi BG N 6CELL2.2 LT3103 NIS 5 in 1-Build in 3rd WiFi BG 3rd WiFi BG BT 2.1 3CELL2.2 LT3102u NIS 5 in 1-Build in 3rd WiFi BG 3rd WiFi BG N 6CELL2.6 LT3104u NIS 5 in 1-Build in 3rd WiFi BG 3rd WiFi BG N 6CELL2.6 LT3105u NIS 5 in 1-Build in 3rd WiFi BG 3rd WiFi BG N 6CELL2.
Appendix A 160
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Gateway LT Series Compatibility Test Report released by the Acer Mobile System Testing Department.
Windows XP Environment Test BRAND Type Description 3G Qualcomm Gobi2000 Qualcomm Gobi2000 DELTA 30W Adapter DELTA 30W 19V 1.7x5.5x11 Black ADP-30JH BA LF HIPRO 30W Adapter HIPRO 30W 19V 1.7x5.5x11 Black HP-A0301R3 B1LF LF LITE-ON 30W Adapter LITE-ON 30W 19V 1.7x5.5x11 Black PA-1300-04AC LF ALC272X Realtek Audio Codec ALC272X PANASONIC 3CELL2.2 Battery PANASONIC UM-2009A Li-Ion 3S1P PANASONIC 3 cell 2200mAh Main COMMON 2.2CG PANASONIC 6CELL2.
BRAND AMD Type Description AAL110 CPU AMD Athlon L110 PGA 1.2G 512K single core HGST N160GB5.4KS HDD HGST 2.5" 5400rpm 160GB Falcon B HTS543216L9SA00 SATA LF F/W:C40C HGST N160GB5.4KS HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F/W:C60F HGST N250GB5.4KS HDD HGST 2.5" 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F/W:C60F SEAGATE N160GB5.4KS HDD SEAGATE 2.5" 5400rpm 160GB ST9160310AS Crockett SATA LF F/W:0303 SEAGATE N250GB5.4KS HDD SEAGATE 2.
BRAND Type Description SAMSUNG SO1GBII6 Memory SAMSUNG SO-DIMM DDRII 667 1GB M470T2864QZ3CE6 LF SAMSUNG SO2GBII6 Memory SAMSUNG SO-DIMM DDRII 667 2GB M470T5663EH3CE6 LF 128*8 0.
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
166 Appendix C
Index Numerics CRT Board Removing 3G Cover Removing CRT Cable 121 A 65 Removing 72, 96 D Antennas DIMM Module Removing 85 Replacing 87 Removing 42, 119 Display 3 B display hotkeys Battery Pack Removing 38, 123 12 E BIOS Euro Key ROM type 16 vendor 16 Version 16 BIOS Utility 21–29 Advanced 24 Boot 27 Exit 28 Navigating 21 Save and Exit 28 Security 24 System Security 28 Bluetooth Module Removing External Module Disassembly Flowchart Features 1 29 Flash Utility 29 FLASH Utility FRU
Jumper and Connector Locations Top View Microphone 141 Removing 81 Replacing 90 141 K Model Definition 156 Keyboard N 50, 115 Keyboard Failure 130 Removing No Display Issue 127 num lock L on indicator 8 LAN Board O 67, 101 Removing ODD Failure LCD Bezel Removing 79 Replacing 92 Online Support Information Removing 83 Replacing 89 4 left 4 Panel LCD Cable PC Card Removing 83 Replacing 89 8 POST Codes Reference Tables 129 Power On Failure LCD Module 69 Removing 165 P LCD Brac
Built-in KB Failure 130 Internal Microphone 133 Internal Speakers 132 LCD Failure 129 No Display 127 ODD 135 Other Failures 135 Power On 126 Touch Pad 131 USB 135 U Undetermined Problems 136 Upper Cover Removing 53, 111 USB Failure (Rightside) 135 utility BIOS 21–29 V volume hotkeys 12 W Windows 2000 Environment Test 162 WLAN Board Removing 44, 116 169
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