NOTEBOOK REFERENCEGUIDE ®
Contents Chapter 1: About This Reference. . . . . . . . . . . . 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessing your online User Guide . . . . . . . . . . . . . . . . . . . . . 2 Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . 3 Gateway model and serial number . . . . . . . . . . . . . . . . . 3 Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . 3 For more information . . . . . . . . . . . . . . . . .
Contents Programming the hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using the optional fingerprint reader . . . . . . . . . . . . . . . . . 30 Running the TouchStrip Tutorial . . . . . . . . . . . . . . . . . . 30 Enrolling your fingerprints . . . . . . . . . . . . . . . . . . . . . . . 31 Using the Fingerprint Control Center . . . . . . . . . . . . . . . 33 Using the fingerprint reader features . . . . . . . . . . . . . . 34 Using the smart card reader . . . . . . . . . . . . . . . .
www.gateway.com Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Replacing the main battery . . . . . . . . . . . . . . . . . . . . . . 59 Installing a secondary battery . . . . . . . . . . . . . . . . . . . . 60 Recalibrating the battery(ies) . . . . . . . . . . . . . . . . . . . . . . . . 61 Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Maximizing battery performance . . . . . . . . . . . . . . . . . .
Contents Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . 89 Chapter 9: Troubleshooting . . . . . . . . . . . . . . . 95 Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
www.gateway.com Appendix A: Legal Information . . . . . . . . . . . . 123 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents vi
CHAPTER1 About This Reference • • • • • About this guide Accessing your online User Guide Gateway contact information Microsoft Certificate of Authenticity For more information 1
CHAPTER 1: About This Reference About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been included on your hard drive.
www.gateway.com Gateway contact information Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. Gateway model and serial number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance.
CHAPTER 1: About This Reference For more information For more information about your notebook, visit Gateway’s Support page at www.gateway.com or the Web address shown on your notebook’s label. The Support page also has links to additional Gateway documentation and detailed specifications.
CHAPTER2 Checking Out Your Notebook • • • • • • Front Left Right Back Bottom Keyboard area 5
CHAPTER 2: Checking Out Your Notebook Front LCD panel release latch Power indicator Speaker Wireless network switch Battery charge indicator Component Icon Microphone jack Speaker Headphone jack Description LCD panel release latch Slide to open the LCD panel. Microphone jack Plug a microphone into this jack. The built-in microphone (see “Keyboard area” on page 11) is turned off while an external microphone is connected.
www.gateway.com Component Icon Headphone jack Description Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack. Left Kensington lock slot Ventilation fan USB port Memory card PC Card reader IEEE 1394 port slot Monitor port Component Icon Description Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot.
CHAPTER 2: Checking Out Your Notebook Component Icon Description IEEE 1394 port Plug an IEEE 1394 (also known as Firewire® or i.Link®) device (such as a digital camcorder or MP3 player) into this 4-pin IEEE 1394 port. PC Card slot Insert one Type II PC Card into this slot. For more information, see “Adding and removing a PC Card” on page 48. Memory card reader Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader.
www.gateway.com Component Icon Description Modular bay Insert a module such as a CD drive, DVD drive, combination DVD/CD-RW drive, multi-format DVD±RW drive, diskette drive, a second hard drive, a secondary battery, or a weightsaver into this bay. For more information, see “Changing modules” on page 42. To determine the type of drive in the modular bay, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page 45.
CHAPTER 2: Checking Out Your Notebook Bottom Main battery Battery lock Battery latch Docking port Modular bay latch Customer care label Online Support: Tech Support Phone: Hours: Model: S/No: Memory bay/Hard drive bay Component Icon Description Customer Care label Includes the Customer Care contact information. For more information, see “Gateway contact information” on page 3. Modular bay latch Slide to release the module. For more information, see “Changing modules” on page 42.
www.gateway.com Keyboard area Microphone Hotkey Status indicators Power button Keyboard Optional fingerprint reader Component Icon Touchpad Description Keyboard Provides all the features of a full-sized, computer keyboard. For more information, see “Using the keyboard” on page 24. Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see “Using the status indicators” on page 23.
CHAPTER 2: Checking Out Your Notebook Component Icon Description Touchpad Provides all the functionality of a mouse. For more information, see “Using the EZ Pad touchpad” on page 36. Fingerprint reader (optional) Provides enhanced security. For more information, see “Using the optional fingerprint reader” on page 30.
CHAPTER3 Setting Up and Getting Started • • • • • • • • • • • • • • • Working safely and comfortably Connecting the AC adapter Connecting the dial-up modem Connecting to a broadband modem or network Starting your notebook Turning off your notebook Restarting (rebooting) your notebook Using the status indicators Using the keyboard Using the optional fingerprint reader Using the smart card reader Using the EZ Pad touchpad Adjusting the brightness Adjusting the volume Turning your wireless radio on or off 13
CHAPTER 3: Setting Up and Getting Started Working safely and comfortably Before using your notebook, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • Adjust the screen so it is perpendicular to your line of sight. • Place your feet flat on the floor or on a footrest. • Although notebooks are sometimes called “laptops,” do not use your notebook while it rests on your unprotected lap.
www.gateway.com Setting up your computer desk and chair When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture. • Select a flat surface for your computer desk. • Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and touchpad.
CHAPTER 3: Setting Up and Getting Started Connecting the AC adapter You can run your notebook using an AC adapter or your notebook’s main and optional secondary batteries. The battery(ies) were shipped to you partially charged. You should use the AC adapter right away to fully charge the battery(ies). Allow three hours for the battery(ies) to fully charge. Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside.
www.gateway.com 2 Connect the AC adapter to your notebook’s power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see “Front” on page 6 for the location of the battery charge indicator). If the battery charge indicator does not turn on, complete the following steps until it turns on: a Unplug the adapter from your notebook, then plug it back in. b Press FN+F1 to toggle the status lights on and off.
CHAPTER 3: Setting Up and Getting Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook. Warning High voltages can enter your notebook through both the power cord and the modem connection.
www.gateway.com Connecting the dial-up modem Your notebook has a built-in 56K modem that you can use to connect to a standard telephone line. Warning To reduce the risk of fire, use only No. 26 AWG or larger (for example, No. 24 AWG) UL-listed or CSA-certified telecommunication line cord for your dialup modem connection. To connect the modem: 1 Insert one end of the modem cable into the modem jack on your notebook.
CHAPTER 3: Setting Up and Getting Started Connecting to a broadband modem or network Your notebook has a network jack that you can use to connect to a cable or DSL modem or to a wired Ethernet network. To connect to a cable or DSL modem or to a wired Ethernet network: 1 Insert one end of the network cable into the network jack on your notebook. Tip For the location of the network jack on an optional port replicator, see the port replicator user guide.
www.gateway.com 2 Press the power button located above the keyboard. Tip For more information about changing the power button mode, see “Changing advanced settings” on page 67. 3 If you are starting your notebook for the first time, follow the on-screen instructions to select the language and time zone and to create your first user account. 4 Attach and turn on any peripheral devices, such as printers, scanners, speakers, and an optional port replicator.
CHAPTER 3: Setting Up and Getting Started Waking up your notebook When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called Standby. While in Standby mode, the power indicator flashes. If your notebook is in Standby mode, press the power button to “wake” it up. Tip For more information about Standby mode, see “Changing power modes” on page 63.
www.gateway.com 4 Click X in the top-right corner of the Windows Task Manager dialog box. Important If your notebook does not turn off immediately, complete the following steps until the notebook turns off: 1. Press and hold the power button for about five seconds, then release it. 2. Unplug the power cord and remove the main and optional secondary batteries for more than 10 seconds.
CHAPTER 3: Setting Up and Getting Started Indicator Icon Module Description ■ ■ ■ Hard drive ■ ■ LED blue - Module is in use. LED solid purple - Module is ready to swap. LED flashing purple - Module is not installed in the notebook. LED blinking - Hard drive is being accessed. LED off - Hard drive is not being accessed. Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard.
www.gateway.com Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key. Key type Icon Description Function keys Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.
CHAPTER 3: Setting Up and Getting Started System key combinations When you press the FN key and a system key at the same time, your notebook performs the action identified by the text or icon on the key. Press and hold FN, then press this system key... To... Toggle the status indicators on or off. For more information, see “Using the status indicators” on page 23. Turn the optional IEEE 802.11 wireless network radio on or off. For more information, see “Wireless Networking” in your online User Guide.
www.gateway.com Press and hold FN, then press this system key... 6 F8 -+ To... Turn the optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. Bluetooth communication devices are examples of devices that provide wireless communication.
CHAPTER 3: Setting Up and Getting Started Press and hold FN, then press this system key... To... Increase the brightness of the display. Decrease the brightness of the display. Increase volume. For more information, see “Adjusting the volume” on page 38. Decrease volume. For more information, see “Adjusting the volume” on page 38. Mute the sound. Press the key combination again to restore the sound. For more information, see “Adjusting the volume” on page 38.
www.gateway.com Programming the hotkey By default, the hotkey, located above the keyboard (see “Keyboard area” on page 11), opens up the Control Panel. You can select a different program for the button to open. To program the hotkey: 1 Click Start, All Programs, Gateway, then click Gateway Hotkey Setup. The Keyboard Hotkey Setup dialog box opens. 2 Click to uncheck the Default check box. Tip To have the hotkey open the Control Panel, click to select Default. 3 Click Browse. The Open dialog box opens.
CHAPTER 3: Setting Up and Getting Started Using the optional fingerprint reader Your notebook may include a fingerprint reader that provides enhanced security and convenience. The fingerprint reader is located between the left and right touchpad buttons. Features include: • Secure logon to Windows and fast user switching between user accounts • Password bank feature which records and replays passwords used in Windows and Web-based applications.
www.gateway.com Enrolling your fingerprints Before you can use the features of the fingerprint reader, you must enroll your fingerprints so your notebook can identify you. To enroll your fingerprints: 1 Click Start, All Programs, Protector Suite QL, then click User Enrollment. The Welcome screen opens. 2 Click Next. The Finish screen opens. 3 Select one of the following options, then click Next.
CHAPTER 3: Setting Up and Getting Started 4 If you want to run the TouchStrip Tutorial, leave the Run interactive tutorial check box selected, then click Next. The TouchStrip Tutorial runs. For more information, see “Running the TouchStrip Tutorial” on page 30. After you have completed the tutorial, the Enrollment screen appears. -ORIf you do not want to run the TouchStrip Tutorial, click to uncheck the Run interactive tutorial check box, then click Next. The Enrollment screen appears.
www.gateway.com 6 Swipe your finger. A sample will be created and is indicated by a fingerprint icon in one of the circles. 7 Repeat Step 6 two more times, then click Next. The Advanced Security screen appears. 8 Type a password in the Backup password box, type the same password in the Retype password box, then click Next. 9 Click Finish. Using the Fingerprint Control Center The Fingerprint Control Center lets the administrator of the notebook control how the fingerprint reader is used.
CHAPTER 3: Setting Up and Getting Started To use the Fingerprint Control Center: 1 Click Start, All Programs, Protector Suite QL, then click Control Center. The Fingerprint Control Center opens. 2 Click the yellow arrow in front of an option, then click the option or setting you want to change. Using the fingerprint reader features For more information about the fingerprint reader and how to use its features, click Start, All Programs, Protector Suite QL, then click Help.
www.gateway.com Using the smart card reader Your notebook includes a smart card reader that provides enhanced log-on security. A smart card is a plastic card similar to an ATM card. Insert the card into the smart card reader, then enter a personal identification number (PIN) to log onto the notebook or the network. Smart cards are typically used by large corporations for security.
CHAPTER 3: Setting Up and Getting Started Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone. Touchpad Scroll zone Left button Right button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.
www.gateway.com You can use the EZ Pad left and right buttons below the touchpad to select objects. Tip You can attach a mouse to the notebook or optional port replicator using a USB port. You do not need to shut down the notebook to connect a USB mouse. Tip For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see “Changing the mouse, touchpad, or pointing device settings” in your online User Guide.
CHAPTER 3: Setting Up and Getting Started To... Do this... Access a shortcut menu or find more information about an object on the screen. Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking. Move an object on the screen. Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen.
www.gateway.com To adjust the overall volume level using hardware controls: • If you are using external speakers, turn the knob on the front of the speakers. -ORUse the mute and volume control buttons on the keyboard. For more information, see “System key combinations” on page 26. Tip For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in your online User Guide. Turning your wireless radio on or off Your Gateway notebook may have a factory-installed wireless radio.
CHAPTER 3: Setting Up and Getting Started 2 Press FN + F2. The wireless status indicator turns on. For the location of the wireless status indicator, see “Using the status indicators” on page 23. To turn the wireless IEEE 802.11 radio off: • Press FN + F2. The wireless status indicator turns off. For the location of the wireless status indicator, see “Using the status indicators” on page 23. -ORSlide the wireless network switch to the OFF position to turn both IEEE 802.11 and Bluetooth off.
CHAPTER4 Using Drives and Accessories • • • • • • • Changing modules Using the CD or DVD drive Using the memory card reader Adding and removing a PC Card Using a port replicator Installing a printer or other peripheral device Viewing the display on a projector or monitor • Viewing the display on a television • Ordering accessories 41
CHAPTER 4: Using Drives and Accessories Changing modules Your notebook’s modular bay supports different bay modules, such as a CD drive, DVD drive, combination DVD/CD-RW drive, DVD±RW drive, a second hard drive, a diskette drive, a secondary battery, or a weightsaver. Security screw (optional) Modular bay latch Modular bay To change bay modules: 1 If you are removing a drive, make sure that there is no disc in it. 2 Make sure that the notebook is not in Standby or Hibernate mode.
www.gateway.com 6 Remove the optional security screw if your notebook has one. Security screw (optional) 7 Slide the bay module release latch. The module moves out slightly.
CHAPTER 4: Using Drives and Accessories 8 Slide the bay module out. 9 Firmly push the new bay module straight into the bay until the latch clicks into place. 10 Reinstall the optional security screw if your notebook has one. 11 Connect the optional port replicator.
www.gateway.com Using the CD or DVD drive You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo... ROM/R/RW This is your drive type... Use your drive for... CD drive Installing programs, playing audio CDs, and accessing data. You cannot use this drive to create CDs or DVDs or play DVDs.
CHAPTER 4: Using Drives and Accessories Using a CD or DVD [ Manual eject hole Eject button Important DVD discs and drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc’s regional code and your DVD drive’s regional code must match. The regional code on your DVD drive is determined by your notebook’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4.
www.gateway.com Using the memory card reader You can use memory cards to transfer pictures from a digital camera to your notebook. You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone. Memory card types The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, Secure Digital™, Mini Secure Digital™, RS-MultiMediaCard™, and xD-Picture Card™.
CHAPTER 4: Using Drives and Accessories Removing a memory card Important Do not use the remove hardware icon in the taskbar to remove the memory card. If you use the remove hardware icon, your notebook may not recognize your memory card reader until you restart your notebook. To remove a memory card: 1 Push the memory card into the notebook. The memory card pops out slightly. 2 Pull the memory card out of the notebook.
www.gateway.com To remove a PC Card: 1 Click the remove hardware icon in the taskbar, the PC Card name, then click Stop. -ORTurn off your notebook. Important If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. 2 Release the eject button by pressing the PC Card eject button once. 3 Eject the PC Card by pressing the eject button again.
CHAPTER 4: Using Drives and Accessories Installing a printer or other peripheral device Your notebook or optional port replicator has one or more of the following ports: IEEE 1394 (also known as Firewire® or i.Link®), Universal Serial Bus (USB), S-Video (analog video), DVI (digital video), and S/PDIF (digital audio). You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your notebook.
www.gateway.com To connect your USB device to your notebook: 1 Connect one end of the USB cable to your device. 2 Connect the other end of the cable to a USB port on your notebook. Tip For the location of the USB ports on your notebook, see “Left” on page 7 and “Right” on page 8. For the location of the USB ports on an optional port replicator, see the port replicator user guide. Connecting an IEEE 1394 device Your notebook has a 4-pin IEEE 1394 port (also known as a Firewire® or i.
CHAPTER 4: Using Drives and Accessories Viewing the display on a projector or monitor You can use your notebook for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. In addition, if you have the optional port replicator, you can connect a monitor or projector using a DVI port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets you control the presentation from your notebook at the same time as you face your audience.
www.gateway.com 11 Press FN+F4 to switch between viewing the display on the LCD panel, viewing the display on the projector or monitor, and viewing the display on both the display and the projector or monitor. Important If an external monitor or projector is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Standby mode.
CHAPTER 4: Using Drives and Accessories To view your notebook display on a television: 1 With your notebook off, connect one end of a standard S-Video cable to the S-Video out jack on your notebook. Tip For the location of the S-Video out jack on an optional port replicator, see the port replicator user guide. 2 Connect the other end of the cable to the Video in jack on your television or VCR. 3 Turn on the television or VCR. 4 Start your notebook.
www.gateway.com Batteries If you run your notebook on battery power for extended periods, you may want to buy an additional main battery or a secondary battery so you can swap batteries when necessary. See “Changing batteries” on page 59 for more information about using an additional battery.
CHAPTER 4: Using Drives and Accessories Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents. Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.
CHAPTER5 Managing Power • • • • • Monitoring the battery charge Recharging the battery(ies) Recalibrating the battery(ies) Extending battery life Changing notebook power settings 57
CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power. Closely monitor the battery charge.
www.gateway.com Changing batteries Replacing the main battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations. The batteries used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate. Dispose of used batteries promptly. Keep away from children.
CHAPTER 5: Managing Power 5 Slide the battery out of the notebook. 6 Slide a recharged battery into the notebook until it snaps into place. 7 Slide the battery lock to the locked position. 8 Turn your notebook over. 9 Open the LCD panel. Installing a secondary battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations.
www.gateway.com Recalibrating the battery(ies) Important Do not interrupt the battery recalibration process. If recalibration is interrupted, you must start the process over again. If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low, you may need to recalibrate your battery(ies). You should also recalibrate the battery(ies) periodically to maintain the accuracy of the battery gauges.
CHAPTER 5: Managing Power Extending battery life Maximizing battery performance To get maximum performance from your notebook battery(ies), we recommend that you initially condition (fully charge and discharge) your new battery(ies) a few times during the first several weeks of use, to let them reach their maximum rated capacity.
www.gateway.com • Turn off auto-save features in Microsoft Office and other applications. • Copy programs from CDs or DVDs to the hard drive so you do not use battery power by running optical drives. • Use the CD or DVD drive only when necessary. This drive uses a large amount of power. • Recharge the battery(ies) often, take an extra battery, and fully recharge the batteries before traveling. For more information, see “Recharging the battery(ies)” on page 58.
CHAPTER 5: Managing Power • Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off. The next time you turn on your notebook, it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode. Using power saving modes Always save your work before using Standby mode.
www.gateway.com Changing the power scheme Power schemes (groups of power settings) let you change power saving options such as when the display or hard drive is automatically turned off. You can select one of the defined power schemes or create a custom power scheme. The processor installed in your notebook may use technology to conserve battery power. This processor can change its operating speed according to the power source.
CHAPTER 5: Managing Power 3 Click the arrow button to open the Power Schemes list, then click the power scheme you want. - OR Set the timers, then click Save As and type a name for the scheme. 4 Click OK. Changing alarm options Alarms can alert you when the battery charge is low. Help For more information about changing the alarm options, click Start, then click Help and Support. Type the keyword alarm options in the Search box, then press ENTER.
www.gateway.com Changing advanced settings Advanced power settings let you assign different power saving modes to the power button and Standby system key. You can also select which power saving mode is activated when you close the LCD panel. Help For more information about changing the power management settings, click Start, then click Help and Support. Type the keyword power management in the Search box, then press ENTER.
CHAPTER 5: Managing Power Activating and using Hibernate mode Hibernate (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off. The next time you turn on your notebook, it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode. Help For more information about using Hibernate mode, click Start, then click Help and Support.
www.gateway.com To use Hibernate mode: • As an automatic power savings mode: Open the Power Options Properties dialog box, then click the Power Schemes tab. Click the arrow button to open a System hibernates list, then click the time you want to use. - OR Open the Power Options Properties dialog box, then click the Advanced tab. Hibernate is now an option in the Power buttons lists. • As a manually-selected power savings mode: Click Start, then click Shut Down. Press and hold SHIFT, then click Hibernate.
CHAPTER 5: Managing Power 70
CHAPTER6 Traveling with Your Notebook • • • • • • • • Packing your notebook Traveling by air Dial-up modem Radio frequency wireless connections Files Security Power Additional tips 71
CHAPTER 6: Traveling with Your Notebook Packing your notebook • Remove all peripheral devices and cables. Remember to pack those you will need while traveling. • Pack your notebook securely into a briefcase or • hand-carried luggage, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage. Keep your notebook stable during travel. Secure it to prevent it from sliding around in overhead bins and car trunks. Traveling by air • Do not check your notebook as luggage.
www.gateway.com Radio frequency wireless connections Important If your notebook came equipped with an internal embedded wireless device, see “Legal Information” on page 123 for general wireless regulatory guidelines. • Every country has different restrictions on the use of • wireless devices. If your notebook is equipped with a wireless device, check with the local radio approval authorities prior to your trip for any restrictions on the use of a wireless device in the destination country.
CHAPTER 6: Traveling with Your Notebook Security • Get a locking cable for your notebook so you can attach • • • a cable lock and leave your notebook in your hotel room while you are away. Always keep your notebook with you while waiting in airports, train stations, or bus terminals. Be ready to claim your notebook as soon as it passes through the X-ray machine in security checkpoints.
www.gateway.com 4 Highlight Password on boot, then press ENTER. 5 Highlight Enabled, then press ENTER. 6 Open the Exit menu, highlight Exit Saving Changes, then press ENTER. 7 When you start your computer, you are prompted to enter the user password you set in Step 3. • Review the information in “Protecting your notebook” in your online User Guide. Power • Take your AC power adapter to recharge the battery. If • • you are traveling internationally, take power plug adapters.
CHAPTER 6: Traveling with Your Notebook • Consult your insurance company and credit card • 76 company to learn about emergency travel assistance if your notebook is lost or damaged. Take your recovery discs in case you need to install an additional driver or software.
CHAPTER7 Maintaining Your Notebook • • • • Caring for your notebook Cleaning your notebook Maintaining the battery(ies) Cleaning CDs or DVDs 77
CHAPTER 7: Maintaining Your Notebook Caring for your notebook To extend the life of your notebook: • Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. • When transporting your notebook, we recommend that you put it in a carrying case. • Keep your notebook away from magnetic fields. Magnetic fields can erase data on hard drives.
www.gateway.com Cleaning your notebook Keeping your notebook clean and the vents free from dust helps keep your notebook performing at its best. You may want to gather these items and put together a notebook cleaning kit: • A soft, lint-free cloth • An aerosol can of air that has a narrow, straw-like extension • Cotton swabs • A DVD drive cleaning kit Cleaning the exterior Warning When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook.
CHAPTER 7: Maintaining Your Notebook If you spill liquid on the keyboard, turn off your notebook and turn the notebook upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. A replacement keyboard may not be covered by your warranty.
www.gateway.com Storing batteries Do not charge up the battery, then store it away. A stored battery should be used every three to four weeks. Let the battery fully discharge, then recharge to 40% if you plan to store it again. If you store a battery for longer than three to four weeks, the battery could fully discharge because the battery circuitry itself consumes power. If you have a spare lithium-ion battery, use one exclusively and keep the other cool by placing it in the refrigerator.
CHAPTER 7: Maintaining Your Notebook 82
CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit 83
CHAPTER 8: Upgrading Your Notebook Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, unplug the power cord, modem cable, and network cable, and remove the main and optional secondary batteries before opening the case. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.
www.gateway.com Adding or replacing memory modules Important Use only memory modules designed for your Gateway notebook. Tools You need a small Phillips screwdriver to replace memory modules. Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any slot. Memory bay To add or replace memory modules: 1 Follow the guidelines under “Preventing static electricity discharge” on page 84.
CHAPTER 8: Upgrading Your Notebook 7 Loosen the eight or nine (depending on model) memory bay cover screws (these screws cannot be removed). Screw Screw Screw Screw Screw Screw Screw Screw 8 Lift the memory bay cover, then remove it.
www.gateway.com 9 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward.
CHAPTER 8: Upgrading Your Notebook 10 Pull the memory module out of the slot. 11 Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. 12 Replace the memory bay cover, then tighten the cover screws. 13 Insert the main and optional secondary batteries, then turn your notebook over.
www.gateway.com Replacing the hard drive kit Tools You need a small Phillips screwdriver and the Windows XP CD to replace the hard drive kit. If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. Hard drive bay To replace the hard drive kit: 1 Create a Drivers and Applications Recovery disc. For more information, see “Creating Drivers and Applications Recovery discs” in your online User Guide.
CHAPTER 8: Upgrading Your Notebook 8 Disconnect all peripheral devices connected to the notebook and remove any PC cards. 9 Turn your notebook over so the bottom is facing up, then remove the main and optional secondary batteries. For more information, see “Changing batteries” on page 59. 10 Loosen the 8 or 9 hard drive bay cover screws (these screws cannot be removed).
www.gateway.com 11 Lift the hard drive bay cover, then remove it. 12 Remove the two screws connecting the hard drive to the notebook.
CHAPTER 8: Upgrading Your Notebook 13 Using the plastic tab, slide the old hard drive, then remove it. 14 If your new hard drive already includes the hard drive bracket, go to Step 19. -ORIf you need to move the hard drive bracket from your old hard drive to your new hard drive, go to Step 15. 15 Remove the four screws that secure the hard drive to the hard drive bracket.
www.gateway.com 16 Remove the bracket from the old drive. 17 Place the new drive, label side up, onto the bracket so the screw holes line up. 18 Replace the screws that secure the bracket to the drive. 19 Slide the new hard drive kit into your notebook, then replace the screws that secure the hard drive kit to the notebook. 20 Replace the hard drive bay cover, then tighten the cover screws. 21 Insert the main and optional secondary batteries, then turn your notebook over.
CHAPTER 8: Upgrading Your Notebook 94
CHAPTER9 Troubleshooting • • • • Safety guidelines First steps Troubleshooting Telephone support 95
CHAPTER 9: Troubleshooting Safety guidelines Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. Tip For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 84.
www.gateway.com • If the notebook will not turn on, try turning it on with • the notebook plugged in and the main and optional secondary batteries removed, then try turning the notebook on with the notebook unplugged and the battery(ies) installed. If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that your hard drive is not full. • If an error message appears on the screen, write down • • the exact message.
CHAPTER 9: Troubleshooting Diskette drive (modular or external) The diskette drive is not recognized • Shut down and restart your notebook. • The modular drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the diskette again. You see an “Access Denied” or “Write protect” error message • Move the write-protection tab in the upper-right corner of the diskette down (unprotected). • The diskette may be full.
www.gateway.com The screen resolution is not correct • Change the screen resolution from the Display Settings dialog box. For instructions on changing the screen resolution, see “Adjusting the screen resolution” in your online User Guide. The text on the display is dim or difficult to read • Adjust the brightness using the system keys. For more information about adjusting the brightness, see “Adjusting the brightness” on page 38. • Change the display settings.
CHAPTER 9: Troubleshooting • Make sure that the disc label is facing up, then try again. • If you are trying to play a DVD, make sure that you have a DVD drive. For more information, see “Identifying drive types” on page 45. • The modular drive may not be inserted completely into • • • • the modular bay. Press the module into the bay, then try to access the disc again. Try a different disc. Occasionally discs are flawed and cannot be read by the drive. Some music CDs have copy protection software.
www.gateway.com A DVD movie will not play • Make sure that the label or side you want to play is facing up, then try again. • Make sure that you have a DVD drive. For more information, see “Identifying drive types” on page 45. • Shut down and restart your notebook. • Clean the DVD. For more information, see “Cleaning CDs or DVDs” on page 81. • Make sure that the disc’s regional code and your DVD drive’s regional code match. • Make sure that a DVD player program has been installed on your notebook.
CHAPTER 9: Troubleshooting Fingerprint reader The fingerprint reader does not recognize your fingerprint • Make sure that you are using the correct method for swiping your finger. For more information, see “Running the TouchStrip Tutorial” on page 30. • Make sure that you are using a finger that you have enrolled. For more information, see “Enrolling your fingerprints” on page 31.
www.gateway.com The hard drive cannot be accessed, or you see a “General failure reading drive C” error message • If a diskette is in the diskette drive, eject it and restart your notebook. • Make sure that the hard drive is installed correctly. Remove it, firmly reinsert it, then restart your notebook. For more information about removing your hard drive, see “Replacing the hard drive kit” on page 89.
CHAPTER 9: Troubleshooting You see an “Unable to locate host” message and are unable to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties. Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser.
www.gateway.com An external keyboard does not work • Make sure that the keyboard cable is plugged in correctly. • Remove all extension cables and switchboxes. • Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. • Try a keyboard that you know works to make sure that • the keyboard port works. If you spilled liquid in the keyboard, turn off your notebook and unplug the keyboard.
CHAPTER 9: Troubleshooting • Type of connection used—You can connect the Media Center computer video output to a TV. However, the connection type has an affect on the video quality. The Media Center has two video outputs: • VGA—If your TV includes a VGA port, connect the VGA cable from the Media Center computer’s VGA (monitor) port to the TV’s VGA In port for the best quality. Many TVs do not have a VGA port.
www.gateway.com • Age of the TV—Newer TVs usually have more • advanced features, produce a better quality picture, and support higher screen resolutions. The Media Center video display will likely be better on a newer model TV. Type of TV (interlaced or progressive scan) Many TVs use interlaced video. Interlaced video displays a video frame with two passes of alternating scan lines.
CHAPTER 9: Troubleshooting You want to know whether you can play recorded videos on other computers • Yes, you can. A DVR-MS file recorded to DVD can be replayed on another Media Center computer or on a non-Media Center computer that has a DVD player and DVD decoder software (such as PowerDVD). The non-Media Center computer must also have Windows Vista or Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update.
www.gateway.com Modem (cable or DSL) The modem does not connect • Make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. For the location of your network jack, see “Right” on page 8. • See the documentation that came with your modem for additional troubleshooting information. Modem (dial-up) Your modem does not dial or does not connect • Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack.
CHAPTER 9: Troubleshooting 3 Click the location from which you are dialing, then click Edit. 4 Make sure that all settings are correct. • Disconnect any answering machine, fax machine, or • printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem. Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. • Check for line noise (scratchy, crackling, or popping sounds).
www.gateway.com Your 56K modem does not connect at 56K • Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. If your notebook has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your notebook has a v.92 modem, the speed at which you can upload data is limited to 48K.
CHAPTER 9: Troubleshooting 5 Click the Diagnostic tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Help For more information about modem troubleshooting, click Start, then click Help and Support.
www.gateway.com The external mouse does not work • Make sure that the mouse cable is plugged in correctly. • Shut down and restart your notebook. • Remove all extension cables and switch boxes. • Try a mouse you know is working to make sure that the mouse port works. The external mouse works erratically • Clean the mouse. • Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface.
CHAPTER 9: Troubleshooting Your wired Ethernet network is running slower than you expect • If your Ethernet network is running slower than you expect, check the speed of each Ethernet component. For best results, all Ethernet components should be standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100 Mbps), or Gigabit Ethernet (1000 Mbps or 10/100/1000 Mbps). A mixture of Ethernet, Fast Ethernet, and Gigabit Ethernet components will result in your network running at the slowest component speed.
www.gateway.com Networks (wireless) You turned wireless networking on, but it takes a while to connect • When wireless networking is turned on, it automatically scans for available connections. The scan can take approximately 30 seconds to complete. Your connection on the network seems intermittent or your wireless network is running slower than you expect • The speed of a wireless network is related to signal strength.
CHAPTER 9: Troubleshooting 2 Right-click Wireless Network Connection, then click Status. The Wireless Network Connection Status dialog box opens. The meter shows the signal strength for wireless networking on your computer if other computers with the same network name are within range of your computer.
www.gateway.com Internet Explorer is unable to access the Internet • Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point. • If you previously accessed the Internet through a dial-up modem, Internet Explorer may not be set up to access the Internet through a network. Remove the dial-up connection in the Internet Options in Internet Explorer.
CHAPTER 9: Troubleshooting PC Cards You installed a PC Card and now your notebook is having problems • Make sure that you have correctly installed required software for the PC Card. For more information, see your PC Card’s documentation. Power Your notebook is not working on AC power • Make sure that your AC power adapter is connected correctly to your notebook. For instructions on connecting the AC power adapter, see “Connecting the AC adapter” on page 16.
www.gateway.com The printer will not turn on • Make sure that the printer is online. Many printers have an online/offline button that you may need to press. • Make sure that the power cable is plugged into an AC power source. The printer is on but will not print • Check the cable between the printer and your notebook. Make sure that it is connected to the correct port. • Make sure that the printer is online.
CHAPTER 9: Troubleshooting 3 Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. • Wait until files have been printed before sending • additional files to the printer. If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory.
www.gateway.com Touchpad Touchpad is not working • Make sure the touchpad is turned on. For more information, see “Changing mouse, touchpad, or pointing device settings” in your online User Guide. The notebook is not responding when you click or tap on the touchpad • Turn on the touchpad. For instructions on how to adjust the touchpad settings, see “Changing mouse, touchpad, or pointing device settings” in your online User Guide.
CHAPTER 9: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on. • If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely.
APPENDIXA Legal Information • • • • Important safety information Regulatory compliance statements Environmental information Notices 123
APPENDIX A: Legal Information Important safety information Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system. Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. Warning To reduce the risk of fire, use only No. 26 AWG or larger (for example, No.
www.gateway.com • Unplug the notebook from the wall outlet and refer servicing to qualified personnel if: • The power cord or plug is damaged. • Liquid has been spilled into the notebook. • The notebook does not operate properly when the operating instructions are followed. • The notebook was dropped or the cabinet is damaged. • The notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway.
APPENDIX A: Legal Information Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, please contact your local Radio Approval agency for requirements.
www.gateway.com The FCC has set a general guideline of 8 inches (20 cm) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 8 inches (20 cm) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by the FCC.
APPENDIX A: Legal Information California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm. Mercury Warning Hg Warning The lamp in this display contains mercury. Do not put in trash.
www.gateway.com Canada Industry Canada (IC) Intentional emitter per RSS 210 Caution To prevent radio interference to licensed service or co-channel Mobile Satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.
APPENDIX A: Legal Information Before installing this equipment, users should make sure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly.
www.gateway.com All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.
APPENDIX A: Legal Information Notices Copyright © 2007 Gateway, Inc. All Rights Reserved 7565 Irvine Center Drive Irvine, CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Index A AC adapter connecting 16 connector 9 international adapters 63 accessories purchasing 54 safety precautions 125 acoustic handset coupler 72 airplane power adapters 54 alarms 66 application key 25 arrow keys 25 audio adjusting volume 28, 38 back button 27 headphone jack 7 microphone jack 6 muting 28, 38 next button 27 pause button 27 play button 27 stop button 27 troubleshooting 120 volume down button 28 volume up button 28 audio CD cleaning 81 inserting 46 automobile power adapter 54, charging 16,
Index buttons Hotkey 11 C cable lock 7 cable modem 9, 20 connecting 20 troubleshooting 109 camera See digital camera See digital video camera Caps Lock indicator 23 cards inserting memory card 47 inserting PC Card 48 memory card slot 8 memory cards supported 47 PC Card slot 8 removing memory card 47 removing PC Card 48 slots 47, 48 smart card slot 8 troubleshooting memory card 108 troubleshooting PC Card 118 carrying case 55 CD cleaning 81 controlling playback 27 eject button 46 inserting 46 manual ejec
www.gateway.
Index See DVD drive DVD±RW drive See DVD drive DVI port 26, 50, 52 E G Gateway contact information 3 model number 3 serial number 3 Support 4 eject button H CD 46 DVD 46 hard drive bay 10 eject hole indicator 24 CD 46 installing 42, 55, 89 DVD 46 purchasing 55 electrostatic discharge (ESD) 84 replacing 89 EmPower power adapter 63 second hard drive 9, 42, 55 ergonomics 14 troubleshooting 102 Ethernet headphone jack 7 connecting wired 20 Hibernate mode 63, 68 jack 9, 20 Hotkey external monitor 7, 26 butto
www.gateway.
Index using 47 microphone built-in 11 jack 6 Microsoft Certificate of Authenticity 3 model number 3, 74 modem cable 9, 20 connecting 19, 20 dial-up 19, 72 DSL 9, 20 international adapter 72 jack (dial-up) 9, 19 troubleshooting 109 modular bay 42 modular drive indicator 24 module latch 10 release latch 10 modules changing 42 purchasing 55 monitor adding external 52 color quality 52 display properties 52 port 7 screen resolution 52 troubleshooting external 121 using 26 mouse connecting 37 troubleshooting 11
www.gateway.
Index right-clicking 38 S S/PDIF jack 50 safety avoiding repetitive strain 15 caring for notebook 78 general precautions 124 guidelines for troubleshooting 96 posture 15 reducing eye strain 14 setting up computer 15 sitting at computer 15 static electricity 84 scanner installing 50 USB port 7, 8 screen resolution 52 troubleshooting 98, 121 screen objects getting information 38 moving 38 selecting 37 scroll zone 36 security startup password 74 while travelling 74 security features Kensington cable lock 7
www.gateway.
Index V ventilation 7 VGA port 7, 52 video monitor port 7 projector port 7 S-Video out jack 9 troubleshooting 121 VGA port 7 video camera connecting 51 volume adjusting 28, 38 adjusting modem 112 controls 38 muting 28, 38 system keys 28 troubleshooting 120 W waking up notebook 22 weightsaver 9, 42, 55 Windows key 25 Product Key Code 3 wired Ethernet troubleshooting 113 wireless Ethernet button 26 status indicator 23 troubleshooting 115 turning off 39 turning on 39 using while traveling 73 wireless network
MAN PHTM/ORION HW REF GDE XP R1 4/07
