Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Computer
- Setting Up and Getting Started
- Working safely and comfortably
- Preparing power connections
- Connecting to a broadband modem or network
- Connecting a dial-up modem
- Starting your computer
- Turning off your computer
- Restarting (rebooting) your computer
- Using the keyboard
- Using the mouse
- Adjusting the volume
- Configuring the audio jacks
- Installing a printer, scanner, or other device
- Setting up RAID
- Upgrading Your Computer
- Preventing static electricity discharge
- Opening the case
- Closing the case
- Adding or replacing memory
- Replacing the system battery
- Adding or replacing an optical disc drive
- Adding or replacing an optional diskette drive
- Adding or replacing the memory card reader
- Adding or replacing a harddrive
- Replacing the front fan
- Replacing the rear fan
- Replacing the power supply
- Replacing the heat sink and processor
- Replacing the I/O board
- Adding or replacing an expansion card
- Replacing the system board
- Maintaining Your Computer
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Add-in cards
- Audio
- CD or DVD drives
- DVD drives
- Ethernet
- File management
- Hard drive
- Internet
- Keyboard
- Media Center
- The Media Center video display looks bad on your TV
- You need to configure your Media Center computer to output to aTV
- You want to change display settings to get better TV or DVD image quality
- You want to know whether you can burn programs that were recorded with your Media Center computer...
- You want to know whether you can play recorded programs on other computers
- You want to know whether you can play recorded programs on your home DVD player
- You get a “Download Error” message when the Media Center tries to update the Program Guide:
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400bps when you have a 56K m...
- The modem is not recognized by your computer
- The modem is noisy when it dials and connects
- Monitor
- Mouse
- Networks
- Passwords
- Power
- Printer
- Sound
- Recovering your system
- Recovering pre-installed software and drivers
- Using Microsoft System Restore
- Recovering your system to its factory condition
- Recovering your system using the WindowsDVD
- Telephone support
- Legal Notices
- Index

CHAPTER 6: Troubleshooting
106
The color is not uniform
• Make sure that the monitor warms up for at least
30 minutes before making a final judgment about color
uniformity.
• Make sure that:
• Non-shielded speakers are not placed too close to
the monitor.
• The monitor is not positioned too close to another
monitor, electric fan, fluorescent light, metal shelf,
or laser printer.
The text on the display is dim or difficult to read
• Adjust the brightness and contrast controls.
• Change the display settings. For more information, see
the “Customizing Windows” chapter in your online User
Guide.
• Move the monitor away from sources of electrical
interference, such as televisions, unshielded speakers,
microwaves, fluorescent lights, and metal beams or
shelves.
For more information about display types, see your monitor
and video card documentation.
Mouse
The mouse does not work
• Make sure that the mouse cable is plugged in correctly.
• Shut down and restart your computer.
• Remove all extension cables and switch boxes.
• Try a mouse you know is working to make sure that the
mouse port works.
The mouse works erratically
• If the mouse pointer begins moving erratically across
the computer display or becomes difficult to control
precisely, cleaning the mouse will likely improve its
accuracy.
• Clean the mouse by wiping the bottom with a clean,
damp cloth. Make sure that the optical sensor is clean
and free of debris.
Help
For more information about changing the screen resolution, click Start,
then click Help and Support. Type screen resolution in the Search Help
box, then press E
NTER.
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