User Guide Gateway E-6300
Contents 1 Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Your Computer guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identifying drive types .
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv www.gateway.
Chapter 1 Getting Help ■ Using the Gateway Web site ■ Using Help and Support ■ Using Your Computer guide ■ Using Do More With Gateway ■ Using online help ■ Contacting Gateway 1
Help and Support Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens. You can find help information by clicking a link, performing a search, or browsing the index. 2 www.gateway.
Searching for a topic To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click the arrow button. For each search, you receive the following search result types: ■ Suggested Topics - These topics are located in Help and Support and are relevant to your search topic. ■ Full-text Search Matches - These topics are located in Help and Support and contain the words you entered in the Search box.
Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help.
Identifying your computer You can find your computer’s serial number on a label on the side of the computer case. www.gateway.
6 www.gateway.
Chapter 2 Checking Out Your Gateway Computer ■ Identifying features ■ Locating your computer model and serial number ■ Locating the Microsoft Certificate of Authenticity ■ Locating the specifications for your computer ■ Purchasing accessories 7
Front Your computer includes the following components. DVD/CD drive DVD/CD drive (optional) Zip drive or memory card reader (optional) Diskette drive (optional) Power button/ Power indicator USB or IEEE 1394 ports (optional) Headphone jack Microphone jack 8 www.gateway.
Component DVD/CD drive Icon Description Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type). This drive may be a CD, recordable CD, DVD, or recordable DVD drive. To identify your drive type and for more information about your drive, see “Identifying drive types” on page 36. Power button / Power indicator Press this button to turn the power on or off.
Back Your computer includes the following components: Cover release lever Power connector Voltage switch Case cover thumbscrew Audio in/side speaker jack Headphone/front speaker jack Microphone jack Center/subwoofer jack (optional) USB ports Rear speaker jack (optional) Ethernet (network) jack Monitor port Parallel port Serial port PS/2 keyboard port 10 PS/2 mouse port S-Video out jack (optional) Monitor port (optional) Telephone jack (optional) Modem jack (optional) www.gateway.
Component Icon Description Cover release lever Lift this lever to open the computer cover. Voltage switch Before turning on your computer, make sure that this switch is in the correct position for the correct power available. The switch is preset at the factory with the correct voltage for your area. In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz. The power supply should always be set to this when your computer is operating in the United States.
Component Description Audio input (Line in) jack (blue) If the back of your computer has five audio jacks, this jack is user configurable for one of the following: -OR- Stereo in: plug an external audio input source (such as a stereo) into this jack so you can record sound on your computer (Default). ■ Stereo out: plug your side left and right speakers into this jack. If the back of your computer has three audio jacks, this jack is the audio input (line in) jack.
Component Icon Description PS/2 mouse port Plug a PS/2 mouse into this port. Modem jack (optional) Plug a modem cable into this jack. Locating your serial number Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. The label on the side of your computer case contains information that identifies your computer serial number. Gateway Technical Support will need this information if you call for assistance.
Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. 14 www.gateway.
Accessories To order accessories, visit the Accessory Store at accessories.gateway.com. Memory Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. Printers You can attach almost any type of printer to your computer. The most common types are inkjet and laser printers, which print in color or black and white.
Uninterruptible power supplies A standby, uninterruptible power supply (UPS) protects your computer from data loss during a total power failure. A UPS uses a battery to keep your computer running temporarily during a power failure so you can save your work and shut down your computer correctly. A UPS may also provide protection from power surges. 16 www.gateway.
Chapter 3 Getting Started ■ Using your computer safely ■ Protecting your computer from power source problems ■ Turning your computer on and off ■ Adjusting the volume ■ Configuring audio jacks ■ Connecting the modem and network ■ Installing peripheral devices 17
Working safely Before using your computer, read the following recommendations for setting up a safe and comfortable work area and avoiding discomfort and strain. Top of screen is not higher than eye level Screen is perpendicular to your line of sight Hands and arms are parallel to the floor Feet are flat on the floor Reducing eye strain Sunlight or bright indoor lighting should not reflect on the monitor screen or shine directly into your eyes.
Setting up your computer desk and chair When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture. ■ Select a flat surface for your computer desk. ■ Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and mouse. If the desk is not adjustable or is too tall, consider using a keyboard drawer.
Avoiding discomfort and injury from repetitive strain ■ Vary your activities to avoid excessive repetition. ■ Take breaks to change your position, stretch your muscles, and relieve your eyes. ■ Find ways to break up the work day, and schedule a variety of tasks. Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage.
To set the voltage selection switch: ■ Use a tool such as an opened paper clip to slide the voltage selection switch to the correct voltage position. Voltage selection switch Starting your computer To start your computer: 1 2 3 Connect the cables to your computer. See the setup poster for setup instructions. Turn on your computer. If you are starting your computer for the first time, follow the on-screen instructions to set up your computer.
Waking up your computer When you have not used your computer for several minutes or have not turned off your computer, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes. If your computer is in Standby mode, move the mouse or press the power button to “wake” it up. Tips & Tricks For more information about changing the power button mode, see “Changing Power-Saving Settings” in Using Your Computer which has been included on your hard drive.
Restarting (rebooting) your computer If your computer does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to restart (reboot) your computer. To close unresponsive programs and restart your computer: 1 2 3 4 5 Press CTRL+ALT+DEL. The Task Manager window opens. Click the Applications tab, then click the program that is not responding. Click End Task.
Using the keyboard Standard keyboard This keyboard is the basic model of keyboard available with your computer. Function keys Windows keys 24 Navigation keys Application key Directional keys Indicators Numeric keypad Press these keys... To... Function keys Start program actions. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.
Multifunction keyboard This keyboard is the full-featured model available with your computer. Function keys Windows keys Navigation keys Application key Directional keys Indicators Numeric keypad Press these keys... To... Function keys Start program actions. Each program uses different function keys for different purposes. See the program’s help to learn more about function key actions.
Special-function buttons Previous Stop Play/Pause Next Volume down Volume up Special-function buttons Icons Help Mute My Documents Search E-mail Internet Press to... Previous Return to the previous CD track or DVD chapter. Play/Pause Start or pause the play of the CD or DVD. Stop Stop the play of CD or DVD. Next Move to the next CD track or DVD chapter. Volume down Decrease the volume. Volume up Increase the volume. Mute Turn off all sound. My Documents Opens the My Documents folder.
Adjusting the volume You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer. To adjust the overall volume level using hardware controls: ■ If you are using external speakers, turn the knob on the front of the speakers. -ORUse the mute and volume control buttons on the keyboard. Tips & Tricks For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Computer which has been included on your hard drive.
Configuring the audio jacks If the back of your computer has five audio jacks, they are universal jacks. This means that they can be used for more than one purpose. For example, the blue jack on the computer can be a stereo in jack or a stereo out jack. For more information on how each jack can be used, see “Back” on page 10. To use the audio jacks for something other than the default audio device, you need to configure the audio jacks.
Connecting the modem Your computer has a built-in 56K modem that you can use to connect to a standard telephone line. Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. To connect the modem: 1 Insert one end of the modem cable into the modem jack computer. 2 Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. 3 Start your computer, then start your communications program.
Tips & Tricks You can use your computer’s Ethernet jack for more than just networking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your computer’s Ethernet jack. For more information, see “Using the Internet” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
Chapter 4 Using Drives and Ports ■ Using the diskette drive ■ Using the Zip drive ■ Using the memory card reader ■ Using CD or DVD drives 31
Using the diskette drive The optional diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Drive activity light Diskette slot Eject button To use a diskette: 1 2 3 32 Insert the diskette into the diskette drive with the label facing up. To access a file on the diskette, click Start, then click My Computer. Double-click the drive letter (for example, the A: drive), then double-click the file name.
Using the Zip drive Iomega Zip drives, like diskette drives, use disks to store data. Zip disks can store 100 MB, 250 MB, or 750 MB of data. You can use a Zip drive to back up files you do not use so you can remove them from your hard drive. Zip drives also provide an easy way to transfer files between computers (if both computers have internal Zip drives or if you have one external, portable Zip drive).
Using the memory card reader You can use the optional memory card reader to transfer pictures from a digital camera to your computer. You can also use the memory card reader to transfer data between your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone.
To remove a memory card: ■ Wait for the media reader access indicator to stop blinking, then pull the card out of the slot. Caution Do not remove the card or turn off the computer while the card reader access indicator is blinking. You could lose data. Also, remove the card from the reader before you turn off the computer. Important Do not use the remove hardware icon in the taskbar to remove the memory card.
Using the CD or DVD drive You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo... 36 This is your drive type... Use your drive for... CD drive Installing programs, playing audio CDs, and accessing data. CD-RW drive Installing programs, playing audio CDs, accessing data, and creating CDs.
Inserting a CD or DVD Activity indicator (location varies) Important Manual eject hole (location varies) Eject button Some music CDs have copy protection software. You may not be able to play these CDs on your computer. To insert a CD or DVD: 1 2 Press the eject button on the CD or DVD drive. Place the disc in the tray with the label facing up. Important 3 When you place a single-sided disc in the tray, make sure that the label side is facing up.
■ Edit music track information ■ Use your music files to build a music library ■ Listen to Internet Radio Tips & Tricks For more information about playing CDs, see “Playing CDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Playing a DVD A Digital Versatile Disc (DVD) is similar to a standard CD but has greater data capacity.
Chapter 5 Maintaining Your Computer ■ Caring for your computer ■ Updating Windows ■ Protecting your computer from viruses ■ Cleaning your computer ■ Restoring your system ■ Opening the computer case ■ Adding memory and replacing the battery 39
Caring for your computer To extend the life of your computer: ■ When transporting your computer, we recommend that you put it in the original packaging materials. ■ Keep diskettes and your computer away from magnetic fields. Magnetic fields can erase data on both diskettes and hard drives. ■ Avoid subjecting your computer to extreme temperature changes. ■ Keep all liquids away from your computer.
Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time because they are activated on a certain date. Protect your computer from a virus by: ■ Registering and subscribing to Norton AntiVirus. You received a free, limited-time subscription to the Norton AntiVirus service when you purchased your computer.
2 Click Scan for Viruses. Scan 3 Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan. To remove a virus: 1 2 3 42 If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. Turn off your computer and leave it off for at least 30 seconds. Turn on your computer and rescan for the virus. www.gateway.
To update Norton AntiVirus: Tips & Tricks 1 2 You received a free, limited-time subscription to the Norton AntiVirus service when you purchased your computer. To update Norton AntiVirus after the free subscription period, you must extend your subscription. Make sure that you are connected to the Internet. Click Start, All Programs, Norton AntiVirus, then click LiveUpdate - Norton AntiVirus. The LiveUpdate wizard opens.
Your computer is cooled by air circulated through the vents on the case, so keep the vents free of dust. With your computer turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside of your computer. Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.
To clean your trackball mouse: 1 2 Turn the mouse upside down. 3 4 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Rotate the retaining ring on the bottom of the mouse counter-clockwise, then remove the retaining ring and mouse ball. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers 5 Replace the mouse ball and lock the retaining ring into place. www.gateway.
Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. Restoring your system All programs that were preinstalled on your computer are available on the backup Restore CDs or DVDs that you created or they are available on the hard drive. If you need to restore your computer to the original configuration, you can restore from the backup Restore CDs or DVDs or you can restore from the backup files located on the hard drive.
Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power cord and modem and network cables before opening the case. Caution ESD can permanently damage electrostatic discharge-sensitive components in your computer.
Opening the case Your computer case provides easy access to internal components. Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer, then unplug the power cord, modem cable, and network cable before opening the case. Removing the side panel To remove the side panel: 48 1 2 Follow the instructions in “Preventing static electricity discharge” on page 47. 3 4 Press the power button to drain any residual power from your computer.
6 Swing the side panel away from the computer, then lift the panel away from the computer. www.gateway.
Removing the front bezel To remove the front bezel: ■ 50 Position the computer where you can grasp the front bottom edge of the bezel, then pull the bezel out and away from the case. www.gateway.
Closing the case Replacing the side panel To replace the side panel: 1 Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. 2 Align the panel tabs into the bottom case notches, then swing the side panel toward the top of the computer to secure it into place. 3 4 Replace the side panel thumbscrew. Reconnect the cables and power cord. www.gateway.
Replacing the front bezel To replace the front bezel: 52 1 Align the latch pins with the computer latch holes. 2 Press the bezel firmly into place. www.gateway.
Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 Remove the side panel by following the instructions in “Removing the side panel” on page 48. 2 For more stability, place your computer on its side. To avoid scratching the case, place it on a towel or other non-abrasive surface. 3 Find the memory module banks on your system board. www.gateway.
4 If you are removing a DIMM from the memory module bank, gently pull the plastic tabs away from the sides of the memory module and remove it. - OR If you are adding a DIMM to an empty memory module bank, gently pull the plastic tabs away from the sides of the memory module bank. 5 Align the notches on the new DIMM with the notches on the memory module bank and press the module firmly into the bank. The tabs on the sides of the memory module should secure the memory module automatically.
Replacing the system battery If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer, replace the system battery. Use a battery of the same size and voltage as the original battery that was in your computer. Warning Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries following the manufacturer’s instructions.
8 Push the battery release tab. The battery pops out of the socket. Battery release tab 56 9 Make sure that the positive (+) side of the new battery is facing up, then press the battery into the socket until it snaps into place. 10 Replace the side panel by following the instructions in “Replacing the side panel” on page 51. 11 12 13 14 15 Reconnect all external cables and the power cord. Turn on your computer. Open the BIOS Setup utility.
Chapter 6 Troubleshooting ■ Troubleshooting typical hardware and software problems 57
Safety guidelines While troubleshooting your computer, follow these safety guidelines: ■ Never remove your computer case cover while your computer is turned on and while the modem cable and the power cord are connected. ■ Make sure that you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 47.
Troubleshooting Add-in cards The computer does not recognize an add-in card ■ Shut down and restart your computer. ■ Make sure that you have installed the required software. For more information, see the documentation that came with your add-in card. Audio See “Sound” on page 73. Battery See “Power” on page 71. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that the disc label is facing up, then try again. ■ Try a different disc.
Audio CD does not produce sound ■ Make sure that the disc label is facing up, then try again. ■ Some music CDs have copy protection software. You may not be able to play these CDs on your computer. ■ Make sure that the volume controls are turned up. For more information, see “Adjusting the volume” on page 27. ■ Make sure that the mute controls are turned off. For more information, see “Adjusting the volume” on page 27. ■ Make sure that the speaker cables are connected correctly and securely.
Computer The computer will not start ■ Make sure that the power cord is connected to an AC power source and your computer is turned on. Diskette drive The diskette drive is not recognized ■ Shut down and restart your computer. You cannot save a file to diskette or you see the message “disk is full or write-protected” ■ Make sure that the write-protection tab on the upper-right corner of the diskette is down (unprotected). ■ Delete unnecessary files on the diskette and try again.
■ Run Error checking on the diskette. For more information, see “Checking the hard drive for errors” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. You see a “Non-system disk” or “Disk error” error message ■ Eject the diskette from the diskette drive, then press ENTER. ■ Make sure that the diskette you are using is IBM-compatible.
Hard drive You see an “Insufficient disk space” error message ■ ■ Delete unnecessary files from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see “Using Disk Cleanup” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin.
Internet You cannot connect to the Internet ■ If you are using a dial-up modem, make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See “Back” on page 10 to make sure that the connections have been made correctly. - OR If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. See “Back” on page 10 to make sure that the connections have been made correctly.
■ Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard The keyboard does not work ■ Make sure that the keyboard cable is plugged in correctly. For more information, see the poster that came with your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.
Memory card reader Drive letters for the memory card slots do not appear in the My Computer window ■ Reboot your computer. Modem (dial-up) Your modem does not dial or does not connect ■ Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See “Back” on page 10 to make sure that the connections have been made correctly. ■ Make sure that your computer is connected to the telephone line and the telephone line has a dial tone.
■ Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. ■ Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work correctly. Listen to the line using your telephone. Dial a single number (such as 1). When the dial tone stops, listen for line noise.
■ If the modem shares the telephone line with another device, make sure that the telephone line is not in use (for example, someone is on the telephone, or another modem is in use). ■ Use the modem cable that came with your computer. Some telephone cables do not meet required cable standards and may cause problems with the modem connection. ■ Shut down and restart your computer. ■ Run Windows modem diagnostics. To run modem diagnostics: 1 2 3 4 5 Close all open programs.
3 4 5 Click the modem you want to adjust, then click Properties. Click the Modem tab, then adjust the Speaker volume control. Click OK twice to close the Phone and Modem Options dialog box. Monitor The screen resolution is not correct Change the screen resolution from the Display Properties dialog box. Tips & Tricks Help and Support For more information, see “Adjusting the color depth” in Using Your Computer which has been included on your hard drive.
■ You demagnetize the screen using the monitor’s degauss feature. For more information on degauss, see your monitor’s documentation. Why is there a horizontal line or wire visible across the monitor screen? Your monitor may use a thin damper wire, located approximately 1/3 of the way down from the upper screen edge and 1/3 of the way up from the lower screen edge, to stabilize the internal aperture grille. These wires are most obvious when the monitor displays a white background.
If you have an optical mouse, clean the mouse by wiping the bottom with a clean, damp cloth. Make sure that the optical sensor is clean and free of debris. If you have a trackball mouse, see “Cleaning the mouse” on page 44. Networks You cannot connect to your company network Every network is unique. Contact your company computer department or network administrator for help. For more information about setting up a network in your home, see “Networking Your Computer” on page 75.
The printer is on but will not print ■ Check the cable between the printer and your computer. Make sure that it is connected to the correct port. ■ Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online. ■ Check the cable for bent or broken pins. ■ If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup.
Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooter in the Search box , then click the arrow. ■ Wait until files have been printed before sending additional files to the printer. ■ If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory.
74 www.gateway.
Chapter 7 Networking Your Computer ■ Introducing networking ■ Creating an Ethernet network ■ Testing your network ■ Sharing your resources ■ Troubleshooting your Ethernet network 75
Introduction to networking A network is a collection of computers and other devices that communicate with each other. Using a network A network lets you: ■ Share a single Internet connection ■ Share computer drives ■ Share peripheral devices ■ Stream audio and video files ■ Play multi-player games Sharing a single Internet connection Each computer connected to the network can share the same broadband connection or modem and telephone line to access the Internet at the same time.
Playing multi-player games With a home network, you can play multi-player games. Load a game like Microsoft Racing Madness 2 on your computers, and in minutes, you and your friends can race in competing cars or on competing motorcycles. Help and Support For more information about using a network, click Start, then click Help and Support.
Important If your computer came equipped with an internal radio frequency wireless device, see “Safety, Regulatory, and Legal Information” in your user’s guide for general wireless regulatory and safety guidelines. To find out if your computer has an internal wireless device, check the device manager. For more information, see “Determining if wireless Ethernet is already installed on your computers” on page 81.
Network Type Speed Frequency Advantages IEEE 802.11g 54 Mbps 2.4 GHz ■ ■ Important Compatible with IEEE 802.11b networks Longer range (100 to 150 feet) than IEEE 802.11a Disadvantages ■ ■ Possible interference from cordless telephones and microwaves Not compatible with IEEE 802.11a networks The speed of a wireless network is related to signal strength.
Cable/DSL modem Access point USB wireless adapter Tips & Tricks To add the ability to access a wired Ethernet network to your wireless Ethernet network, connect an access point to the router or use a router that has a built-in access point, such as the Linksys wireless access point router with 4-port switch. For more information about accessing a wired Ethernet, see “Using a wired Ethernet network” on page 82.
Important IEEE 802.11b and IEEE 802.11g use the same radio frequency. IEEE 802.11a uses a different radio frequency than IEEE 802.11b and IEEE 802.11g. All wireless Ethernet components must use the same frequency. A combination of IEEE 802.11a and IEEE 802.11b or IEEE 802.11a and IEEE 802.11g components will not work. Some wireless devices can broadcast and receive signals on both frequencies. A mixture of IEEE 802.11b and IEEE 802.
Wired Ethernet network Create a wired Ethernet network by using special wires to connect all the computers and devices on your network. Wired Ethernet networks are typically faster than other network types.
Example router-based wired Ethernet network The following is an example of a wired Ethernet network. The network is made up of a router, a cable or DSL modem, your computers, and cables connecting each of these components. The router is the central control point for the network. Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet.
Important For best results, all Ethernet components should be either standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component.
Making sure your broadband connection works Before you change anything about your home setup, make sure that your broadband connection is working correctly. To test the connection, log onto the Internet using your current setup. If the connection is not working, contact your Internet service provider. Important If you do not have a broadband connection already installed, make the necessary arrangements with your ISP. Be sure to find out how soon after the installation the line will be activated.
Configuring the TCP/IP protocol A networking protocol is a language computers use to talk to each other. One of several available protocols must be set up on each computer you plan to use on your network. We recommend you use the Transmission Control Protocol/Internet Protocol (TCP/IP), which is widely accepted and compatible for local area networks (LANs), as well as for Internet communications. When networking is set up in Windows XP, TCP/IP is automatically installed as the default protocol.
3 Right-click Local Area Connection, then click Properties. The Local Area Connection Properties dialog box opens. - OR If you do not have a LAN connection setup, click Create a new connection and follow the instructions in the New Connection Wizard. 4 Click to select the Internet Protocol (TCP/IP) check box in the This connection uses the following items list. If you do not see TCP/IP, drag the scroll bar to see more choices. 5 Click Properties.
6 7 8 9 10 11 Click the General tab. Click Obtain an IP address automatically. Click OK to close the Internet Protocol (TCP/IP) Properties dialog box. Click OK to close the Local Area Connection Properties dialog box. Click X to close the Network Connections window. Repeat this procedure for every computer on your network. Where to go from here If you are setting up a wireless Ethernet, go to “Setting up a wireless Ethernet network” on page 89.
Setting up a wireless Ethernet network See the instructions that came with your access point or wireless access point router for initial setup. How you set up your access point varies depending on the features of the access point and your networking situation. Mounting the access point When selecting a place to mount your access point, consider the following guidelines: ■ Mount your access point as high as possible (to avoid interference from natural obstacles and appliances).
8 9 10 In the browser’s Address box, type http://192.168.1.1, then press ENTER. When prompted for a username and password, leave the username box empty and type admin in the password box, then click OK. The setup page opens. Enter the following values in the appropriate fields: ■ ■ Host Name and Domain Name - Check with your ISP to see if entries are required in these fields and, if so, what entries are required.
Connecting to an access point network After you have set up your wireless access point, you need to set up the network connection on your computers. To connect to an access point wireless Ethernet network: 1 Before connecting to an access point, you must turn on the wireless Ethernet emitter by clicking Start, then clicking Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections. The Network and Internet Connections window opens.
Help and Support For more information about connecting to a wireless network, click Start, then click Help and Support. Type the keyword connecting to wireless network in the Search box , then click the arrow. Configuring computer settings for an access point If you are unable to connect to an access point in the Choose a wireless network list, the most likely cause is that the access point is using WEP security.
3 Click to select the access point network in the Preferred networks box, then click Properties. The network properties dialog box opens. The name of the network already appears in the Network name (SSID) box. 4 5 Click the arrow button to open the Data encryption list, then click WEP.
Adding an access point If an access point does not appear in the Available networks list, and you know the access point is turned on, you need to add it manually. This typically happens when you set the access point’s Allow Broadcast SSID to associate to No. For more information, see “Configuring the access point” on page 89. To manually add an access point wireless Ethernet network: 94 1 With the Wireless Network Connection window open, click Change order of preferred networks.
3 Click Add. The network properties dialog box opens. 4 5 Type the name of the network in the Network name (SSID) box. 6 If this is a security-enabled network, click the arrow button to open the Data encryption list, then click WEP. 7 If the WEP network key is not provided automatically, click to clear The key is provided for me automatically check box, then type the network key settings in the Network key and Confirm network key boxes to match those set on the access point.
Help and Support For more information about configuring a wireless network, click Start, then click Help and Support. Type the keyword wireless network in the Search box , then click the arrow. Setting up a wired Ethernet network We recommend using category 5, unshielded, twisted-pair cable (approximately 1/4” in diameter with a thin outer-jacket, containing eight color-coded wires), and equipment compatible with this type of cable.
In addition to a router, you need a straight-through cable for each computer you want to connect to the network. Cable/DSL modem Router WAN port To set up a network using a router: 1 Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet. 2 3 Turn on your computers. 4 Repeat Step 3 for each computer on the network. Plug one end of a straight-through network cable into any numbered port on the router (except the WAN port).
5 For an Internet connection, plug a straight-through cable into the WAN port on the router and the other end into the Ethernet jack on the DSL or cable modem. Configuring your router After you have named your computers and set up TCP/IP on them, you can configure your router using your Web browser.
Testing your network Now that your home network is set up, log onto one of your computers and access a favorite Internet Web site.
Sharing your resources Sharing an Internet connection Internet sharing lets all computers on the network access the Internet at the same time using one Internet service provider (ISP) connection. Important The Internet setup procedure uses the Windows XP New Connection Wizard and Internet Explorer. The example screens show those screens that typically appear in the course of using the wizard.
3 Click the Connections tab. 4 5 Click Setup. The New Connection Wizard opens. Click Next. The Network Connection Type screen opens. www.gateway.
6 Click Connect to the Internet, then click Next. The Getting Ready screen opens. 7 Click Set up my connection manually, then click Next. The Internet Connection screen opens. 8 9 10 102 Click the type of Internet connection you are setting up, then click Next. Click Finish. Repeat this procedure for each computer on your network. Go to “Accessing the Internet” on page 103. www.gateway.
Accessing the Internet To access the Internet from your computer: 1 2 Make sure that the router or access point is turned on. Open Internet Explorer and browse the Internet. Sharing drives and printers With a network, you can share drives (for example hard drives, diskette drives, and CD or DVD drives) and printers among the computers connected to the network. After the drives and printers on each network computer are shared, you can access them as though they were attached directly to your computer.
3 Click the Sharing tab. 4 If this is the first time you have shared a drive or folder, click Network Setup Wizard to enable remote access, then follow the on-screen instructions. - OR If you have previously enabled remote file access and you want to share a drive or folder with others on the network (network sharing), click to select the Share this folder on the network check box, type a shared name in the Shared name box.
3 Click OK. Sharing printers To share printers: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 3 4 5 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens. Right-click the name of the printer you want to share, then click Sharing. Click Share this printer. Click OK.
5 Double-click the name of the computer containing the drive or folder you want to view. All shared drives and folders are listed. Mapping a network drive After a drive or folder on one computer is mapped as a drive on another computer, the contents of the drive or folder can be accessed as if the drive were attached directly to the computer. For example, the My Documents folder on computer 1 is mapped as the Z drive on computer 2.
Copying files across the network To copy files across the network: 1 2 3 4 5 6 7 Click Start, then click My Computer. The My Computer window opens. Browse to the network drive that contains the file you want to copy. Browse to the file you want to copy. Click the file. Click Edit, then click Copy. Double-click the folder where you want to copy the file to. Click Edit, then click Paste. www.gateway.
Printing files across the network Important Before you can print a file across the network, you must install the driver for the printer on the computer you are sending the file from. You can obtain the printer driver and installation instructions from the CD that shipped with your printer or from the manufacturer’s Web site. To print files across the network: 1 2 3 4 Open the file you want to print. Click File, then click Print.
Troubleshooting Your Ethernet network Wired Ethernet network You cannot see the other computers on your network ■ Make sure that your Ethernet cable is plugged into the Ethernet jack on your computer. Make sure that the other end is plugged into a router. ■ Make sure that all computers are plugged into a powered electrical outlet and turned on. ■ Make sure that the router is plugged into a powered electrical outlet and turned on. Most routers have lights that indicate they are working.
Wireless Ethernet network You turned the wireless on, but it takes a while to connect. ■ When the wireless emitter is turned on, it automatically scans for available connections, which can take approximately 30 seconds to complete. Your connection on the network seems intermittent.
3 Right-click Wireless Network Connection, then click Status. The Wireless Network Connection Status dialog box opens. The meter shows the signal strength for wireless Ethernet networking on your computer if other computers with the same network name are within range of your computer. You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web.
112 www.gateway.
Appendix A Safety, Regulatory, and Legal Information ■ Safety information ■ Regulatory statements ■ Notices 113
Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system.
Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.
California Proposition 65 Warning Warning 116 This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm. www.gateway.
Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Code of Federal Regulations (CFR 47) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company. A telephone line cord with a modular plug is required for use with this device.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should make sure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together.
Notices Copyright © 2004 Gateway, Inc. All Rights Reserved 14303 Gateway Place Poway, CA 92064 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions.
120 www.gateway.
Index A AC power connector 11 access point adding 94 configuring 89, 92 connecting to 91 mounting 89 accessing Internet 103 shared drives 105 shared files 106 shared folders 105 accessories 15 safety precautions 114 activity indicators See indicators adding access point 94 application key 24, 25 arrow keys 24, 25 audio audio in jack 12 center speaker jack 12 configuring jacks 28 front speaker jack 12 headphone jack 12 line in jack 12 line out jack 12 microphone jack 9, 12 muting 26, 27 rear speaker jack 11
keyboard 44 mouse 44 screen 44 closing computer case 51 front bezel 52 unresponsive program 23 computers naming 85 configuring access point 89, 92 audio jacks 28 router 98 speakers 28 TCP/IP protocol 86 connecting modem 29 PS/2 keyboard 11 PS/2 mouse 13 to access point 91 to Ethernet network 11, 29 to hotspots 108 to Internet 11, 30 to network 11, 29 connections audio in 12 center speaker 12 digital camera 9, 12, 30 digital video camera 9, 30 Ethernet 11, 29 external audio 12 external speakers 12 Firewire 9
DVD 9, 36 identifying drive types 36 mapping network 106 recordable CD 9, 36 recordable DVD 9, 36 sharing 76, 103 troubleshooting 59, 61, 62, 63 types 36 Zip 9, 33 DSL modem 30, 79, 83, 89, 96 connecting 11 DVD cleaning 46 controlling play with keyboard 25 drive 36 inserting 37 playing 38 recording 38 troubleshooting 59 DVD drive identifying 36 locating drive 9 troubleshooting 59, 62 using 36 DVD/CD drive See DVD drive Dynamic Host Configuration Protocol 86 E electrostatic discharge (ESD) 47 e-mail button
Caps Lock 24, 25 CD drive 37 diskette drive 32 DVD drive 37 Num Lock 24, 25 numeric keypad 24, 25 Pad Lock 24, 25 power 9 Scroll Lock 24, 25 inkjet printer 15 installing battery 55 devices 30 digital camera 30 digital video camera 30 front bezel 50 memory 53 memory card 34 peripheral devices 30 printer 30 scanner 30 side panel 48 system battery 55 Internet accessing 103 broadband connection 30 button 26 sharing access 76, 100 troubleshooting 64, 67 IP address entering 86 LAN 98 WAN 90, 98 J jacks See conne
modem cable 30, 79, 83, 89, 96 connecting 29 DSL 30, 79, 83, 89, 96 jack 13, 29 protecting from power surge 20 troubleshooting 66 monitor cleaning 44 port 12 troubleshooting 69 mouse cleaning 44 PS/2 port 13 troubleshooting 70 USB port 9, 12 MP3 file streaming 76 MP3 player memory cards 34 Multifunction keyboard 25 features 26 multimedia adjusting volume 27 playing DVD 38 using DVD drive 36 using Windows Media Player 38 multi-player game playing 77 muting sound 26, 27 My Documents button 26 N name computer
button 9 connector 11 Hibernate mode 9 indicator 9 source problems 20 Standby/Resume 9 troubleshooting 71 turning off computer 22 turning on computer 21 power button 9 previous button 26 printer default 72 inkjet 15 installing 30 laser 15 parallel port 11 sharing 76, 103, 105 troubleshooting 71 USB port 9, 12 printing files across network 108 programming My Documents button 26 shortcut buttons 26 programs closing unresponsive 23 PS/2 port keyboard 11 mouse 13 R RAM See memory rebooting computer 23 recordab
starting computer 9, 21 static electricity 47 stop button 26 streaming audio and video 76 subnet mask entering 86 surge protector 20 S-Video (TV) out jack 11 system battery replacing 55 passwords 71 power 71 printer 71 safety guidelines 58 screen 69 screen resolution 69 Web site connection speed 64 turning off computer 9, 22, 23 turning on computer 9, 21 TV out (S-Video out) jack 11 T U tape backup drive 15 TCP/IP protocol configuring 86 Technical Support 4 technical support eSupport 14 telephone jack 1
New Connection Wizard 100 Product Key Code 14 Windows key 24, 25 Windows Media Player 38 Windows Update 40 wired Ethernet equipment needed 83 example 83 setting up 96 troubleshooting 109 using 82 wireless Ethernet equipment needed 80 example 79 frequency 78 speed 78 troubleshooting 110 using 77 workgroup naming 85 working safely 18 Z Zip drive 15 identifying 33 locating drive 8 using 33 128 www.gateway.
NSK DWL E6300 USR GDE R0 8/04
