Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Computer
- Setting Up and Getting Started
- Working safely and comfortably
- Preparing power connections
- Connecting to a broadband modem or network
- Connecting a dial-up modem
- Starting your computer
- Turning off your computer
- Restarting (rebooting) your computer
- Using the keyboard
- Using the mouse
- Using optical drives
- Using the memory card reader
- Using the diskette drive
- Adjusting the volume
- Installing a printer, scanner, or other device
- Upgrading Your Computer
- Preventing static electricity discharge
- Opening and closing the case
- Removing and installing the front bezel
- Installing memory
- Replacing an optical or diskette drive or a card reader
- Replacing the hard drive
- Adding or replacing an expansion card
- Replacing the front fan
- Replacing the rear fan
- Replacing the front I/O board
- Replacing the processor
- Replacing the system battery
- Replacing the power supply
- Replacing the system board
- Maintaining Your Computer
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Add-in cards
- Audio
- CD or DVD drives
- Diskette drive
- The diskette drive is not recognized
- You cannot save a file to diskette or you see the message “disk is full or write-protected”
- You see an “Access Denied” or “Write protect” error message
- You see a “Disk is full” error message
- You see a “Non-system disk” or “Disk error” error message
- The diskette drive LED is lit continuously
- Display
- DVD drives
- Ethernet
- Expansion cards
- File management
- Floppy drive
- Hard drive
- Internet
- Keyboard
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your computer
- The modem is noisy when it dials and connects
- Monitor
- Mouse
- Networks
- Passwords
- Power
- Printer
- Sound
- Recovering your system
- Telephone support
- Legal Notices
- Index
www.gateway.com
91
Modem (dial-up)
See also “Internet” on page 88.
Your modem does not dial or does not connect
• Make sure that the modem cable is plugged into the
modem jack and not the Ethernet network jack. See your
setup poster to make sure that the connections have
been made correctly.
• Make sure that your computer is connected to the
telephone line and the telephone line has a dial tone.
• Make sure that the modem cable is less than 6 feet
(1.8 meters) long.
• Remove any line splitters or surge protectors from your
telephone line, then check for a dial tone by plugging a
working telephone into the telephone wall jack.
• If you have additional telephone services such as call
waiting, call messaging, or voice mail, make sure that all
messages are cleared and call waiting is disabled before
using the modem. Contact your telephone service to get
the correct code to temporarily disable the service. Also
make sure that the modem dialing properties are set
correctly.
To check the dialing properties:
1 Click Start, then click Control Panel. The Control
Panel window opens. If your Control Panel is in
Category View, click Printers and Other Hardware.
2 Click/Double-click the Phone and Modem Options
icon, then click the Dialing Rules tab.
3 Click the location from which you are dialing, then
click Edit.
4 Make sure that all settings are correct.
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