Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Computer
- Setting Up and Getting Started
- Working safely and comfortably
- Preparing power connections
- Connecting to a broadband modem or network
- Connecting a dial-up modem
- Starting your computer
- Turning off your computer
- Restarting (rebooting) your computer
- Using the keyboard
- Using the mouse
- Using optical drives
- Using the memory card reader
- Using the diskette drive
- Adjusting the volume
- Installing a printer, scanner, or other device
- Upgrading Your Computer
- Preventing static electricity discharge
- Opening and closing the case
- Removing and installing the front bezel
- Installing memory
- Replacing an optical or diskette drive or a card reader
- Replacing the hard drive
- Adding or replacing an expansion card
- Replacing the front fan
- Replacing the rear fan
- Replacing the front I/O board
- Replacing the processor
- Replacing the system battery
- Replacing the power supply
- Replacing the system board
- Maintaining Your Computer
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Add-in cards
- Audio
- CD or DVD drives
- Diskette drive
- The diskette drive is not recognized
- You cannot save a file to diskette or you see the message “disk is full or write-protected”
- You see an “Access Denied” or “Write protect” error message
- You see a “Disk is full” error message
- You see a “Non-system disk” or “Disk error” error message
- The diskette drive LED is lit continuously
- Display
- DVD drives
- Ethernet
- Expansion cards
- File management
- Floppy drive
- Hard drive
- Internet
- Keyboard
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your computer
- The modem is noisy when it dials and connects
- Monitor
- Mouse
- Networks
- Passwords
- Power
- Printer
- Sound
- Recovering your system
- Telephone support
- Legal Notices
- Index
CHAPTER6: Troubleshooting
84
The diskette drive LED is lit continuously
• Remove the diskette from the drive. If the light stays on,
try restarting your computer.
Display
The screen resolution is not correct
• Change the screen resolution from the Display Settings
dialog box. For more information, see the “Customizing
Windows” chapter in your online User Guide.
The computer is running, but there is no picture
• Adjust the monitor’s brightness and contrast controls to
the center position.
• Check the cable for bent or damaged pins.
• Make sure that the monitor is plugged in and turned on.
If the monitor is turned on, the power LED should be lit.
• Make sure that the video cable is connected to the video
port on your computer.
• Connect a monitor that you know works to your
computer.
• Reinstall the device driver.
The color is not uniform
• Make sure that the monitor warms up for at least
30 minutes before making a final judgment about color
uniformity.
The text on the screen is dim or difficult to read
• Adjust the monitor’s brightness and contrast controls.
• Change the display settings. For more information, see
the “Customizing Windows” chapter in your online User
Guide.
For more information about monitor types, see your monitor
and video card documentation.
DVD drives
• See “CD or DVD drives” on page 81.
Help
For more information about changing the screen resolution, click Start,
then click Help and Support. Type screen resolution in the Search Help
box, then press E
NTER.
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