Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Computer
- Setting Up and Getting Started
- Working safely and comfortably
- Preparing power connections
- Connecting to a broadband modem or network
- Connecting a dial-up modem
- Starting your computer
- Turning off your computer
- Restarting (rebooting) your computer
- Using the keyboard
- Using the mouse
- Using optical drives
- Using the memory card reader
- Using the diskette drive
- Adjusting the volume
- Installing a printer, scanner, or other device
- Upgrading Your Computer
- Preventing static electricity discharge
- Opening and closing the case
- Removing and installing the front bezel
- Installing memory
- Replacing an optical or diskette drive or a card reader
- Replacing the hard drive
- Adding or replacing an expansion card
- Replacing the front fan
- Replacing the rear fan
- Replacing the front I/O board
- Replacing the processor
- Replacing the system battery
- Replacing the power supply
- Replacing the system board
- Maintaining Your Computer
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Add-in cards
- Audio
- CD or DVD drives
- Diskette drive
- The diskette drive is not recognized
- You cannot save a file to diskette or you see the message “disk is full or write-protected”
- You see an “Access Denied” or “Write protect” error message
- You see a “Disk is full” error message
- You see a “Non-system disk” or “Disk error” error message
- The diskette drive LED is lit continuously
- Display
- DVD drives
- Ethernet
- Expansion cards
- File management
- Floppy drive
- Hard drive
- Internet
- Keyboard
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your computer
- The modem is noisy when it dials and connects
- Monitor
- Mouse
- Networks
- Passwords
- Power
- Printer
- Sound
- Recovering your system
- Telephone support
- Legal Notices
- Index
CHAPTER6: Troubleshooting
104
Recovering your system from the hard drive
To recover your system from the hard drive:
1 Remove all CDs and DVDs from the disc drives,
disconnect all USB devices except the keyboard and
mouse, then disconnect your Internet cable.
2 If you can still run Windows, click Start, All Programs,
System Recovery, System Recovery, then click Yes.
Your computer restarts, then the System Recovery
program starts.
- OR -
Turn on or restart your computer and press F11 while
your computer is starting.
3 Insert the Operating System Recovery CD/DVD when
prompted. The System Recovery program starts.
Caution
Because of virus and spyware activity on the Internet, you should
disconnect all Internet connections before recovering your system. After
you recover your system, you can reinstall antivirus and firewall software,
then re-enable the Internet connection to update antivirus definitions
and install Windows Updates.
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