Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Computer
- Setting Up and Getting Started
- Working safely and comfortably
- Preparing power connections
- Connecting to a broadband modem or network
- Connecting a dial-up modem
- Starting your computer
- Turning off your computer
- Restarting (rebooting) your computer
- Using the keyboard
- Using the mouse
- Using optical drives
- Using the memory card reader
- Using the diskette drive
- Adjusting the volume
- Installing a printer, scanner, or other device
- Upgrading Your Computer
- Preventing static electricity discharge
- Opening and closing the case
- Replacing the optical disc drive
- Replacing the diskette drive
- Replacing the memory card reader
- Replacing the hard drive
- Installing memory
- Adding or replacing an expansion card
- Replacing the heat sink and processor
- Replacing the system battery
- Replacing the power supply
- Replacing the system board
- Maintaining Your Computer
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Add-in cards
- Audio
- CD or DVD drives
- Diskette drive
- The diskette drive is not recognized
- You cannot save a file to diskette or you see the message “disk is full or write-protected”
- You see an “Access Denied” or “Write protect” error message
- You see a “Disk is full” error message
- You see a “Non-system disk” or “Disk error” error message
- The diskette drive LED is lit continuously
- Display
- DVD drives
- Ethernet
- Expansion cards
- File management
- Floppy drive
- Hard drive
- Internet
- Keyboard
- Media Center
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your computer
- The modem is noisy when it dials and connects
- Monitor
- Mouse
- Networks
- Passwords
- Power
- Printer
- Sound
- Recovering your Windows Vista system
- Recovering pre-installed software and drivers
- Using Microsoft System Restore
- Recovering your system to its factory condition
- Recovering your system using the Windows DVD
- Recovering your Windows XP system
- Telephone support
- Legal Notices
- Index
CHAPTER 6: Troubleshooting
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• Full System Restore (Destructive) reformats the
hard drive and restores the system software as it
was when you purchased your computer. This
process deletes your data files.
• Full System Restore (with Backup)
(recommended) moves the contents of the hard
drive to the C:\My Backup folder and installs a new
copy of Windows XP. This option saves your existing
data files, but all programs must be reinstalled and
the program settings reconfigured. You need at least
4 GB of hard drive space to use this restore option.
5 Click Next. The System Restore - Format and Recover
dialog box opens.
6 Click Yes. Files are restored to your hard drive. When
file recovery has finished, the System Restore dialog
box opens.
7 Click Restart. Your computer restarts, and Windows
finishes its setup and installation.
8 Reconnect your Internet cable and all USB peripheral
devices. You are done.
Caution
The Full System Restore option deletes all files on your hard drive
except the restore files. Make sure that you back up all personal data
files before continuing this process.
Important
After you restore your system, it will appear with the same files
and programs it had when it shipped from the factory. You still need
to download Windows updates and antivirus updates to bring your
computer’s software up to date.
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