Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Computer
- Setting Up and Getting Started
- Working safely and comfortably
- Preparing power connections
- Connecting to a broadband modem or network
- Connecting a dial-up modem
- Starting your computer
- Turning off your computer
- Restarting (rebooting) your computer
- Using the keyboard
- Using the mouse
- Using optical drives
- Using the memory card reader
- Using the diskette drive
- Adjusting the volume
- Installing a printer, scanner, or other device
- Upgrading Your Computer
- Preventing static electricity discharge
- Opening and closing the case
- Replacing the optical disc drive
- Replacing the diskette drive
- Replacing the memory card reader
- Replacing the hard drive
- Installing memory
- Adding or replacing an expansion card
- Replacing the heat sink and processor
- Replacing the system battery
- Replacing the power supply
- Replacing the system board
- Maintaining Your Computer
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Add-in cards
- Audio
- CD or DVD drives
- Diskette drive
- The diskette drive is not recognized
- You cannot save a file to diskette or you see the message “disk is full or write-protected”
- You see an “Access Denied” or “Write protect” error message
- You see a “Disk is full” error message
- You see a “Non-system disk” or “Disk error” error message
- The diskette drive LED is lit continuously
- Display
- DVD drives
- Ethernet
- Expansion cards
- File management
- Floppy drive
- Hard drive
- Internet
- Keyboard
- Media Center
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your computer
- The modem is noisy when it dials and connects
- Monitor
- Mouse
- Networks
- Passwords
- Power
- Printer
- Sound
- Recovering your Windows Vista system
- Recovering pre-installed software and drivers
- Using Microsoft System Restore
- Recovering your system to its factory condition
- Recovering your system using the Windows DVD
- Recovering your Windows XP system
- Telephone support
- Legal Notices
- Index
www.gateway.com
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3 When the prompt “Press any key to boot from CD
or DVD” appears, press any key on your keyboard. A list
of valid boot devices appears.
4 Press the arrow keys to select the drive containing the
Windows DVD, then press ENTER and follow the
on-screen instructions.
5 After Windows is completely re-installed, use the
software and driver recovery discs you created to
recover your computer’s pre-installed software and
device drivers. For instructions, see “Recovering
pre-installed software and drivers using recovery discs”
on page 114.
Recovering your Windows XP
system
Understanding system recovery options
Most computer problems can be solved by following the
information in “Troubleshooting” on page 171 or at
gateway.com. Problem-solving may also involve re-installing
some or all of the computer’s software (also called recovering
or restoring your system). Gateway provides everything you
need to recover your system under most conditions. A backup
copy of your operating system is provided on a CD or DVD,
as well as a backup copy (CD) of your factory-installed drivers
and applications.
We recommend that you make a backup of your
factory-installed software as soon as you get your new
Gateway system.
If you are still having problems even after you follow
troubleshooting steps, you can use Microsoft System Restore
to roll back your system to a previous condition when drivers
and programs worked correctly.
• “Using Microsoft System Restore” on page 116
describes how to return your system to a previous
working condition.
If you are still experiencing problems, you may need to
reinstall specific software, such as a device driver.
• “Recovering pre-installed software and drivers” on
page 110 describes how to install specific,
factory-installed software and device drivers.
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