Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Computer
- Setting Up and Getting Started
- Working safely and comfortably
- Preparing power connections
- Connecting to a broadband modem or network
- Connecting a dial-up modem
- Starting your computer
- Turning off your computer
- Restarting (rebooting) your computer
- Using the keyboard
- Using the mouse
- Using optical drives
- Using the memory card reader
- Using the diskette drive
- Adjusting the volume
- Installing a printer, scanner, or other device
- Upgrading Your Computer
- Preventing static electricity discharge
- Opening and closing the case
- Replacing the optical disc drive
- Replacing the diskette drive
- Replacing the memory card reader
- Replacing the hard drive
- Installing memory
- Adding or replacing an expansion card
- Replacing the heat sink and processor
- Replacing the system battery
- Replacing the power supply
- Replacing the system board
- Maintaining Your Computer
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Add-in cards
- Audio
- CD or DVD drives
- Diskette drive
- The diskette drive is not recognized
- You cannot save a file to diskette or you see the message “disk is full or write-protected”
- You see an “Access Denied” or “Write protect” error message
- You see a “Disk is full” error message
- You see a “Non-system disk” or “Disk error” error message
- The diskette drive LED is lit continuously
- Display
- DVD drives
- Ethernet
- Expansion cards
- File management
- Floppy drive
- Hard drive
- Internet
- Keyboard
- Media Center
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your computer
- The modem is noisy when it dials and connects
- Monitor
- Mouse
- Networks
- Passwords
- Power
- Printer
- Sound
- Recovering your Windows Vista system
- Recovering pre-installed software and drivers
- Using Microsoft System Restore
- Recovering your system to its factory condition
- Recovering your system using the Windows DVD
- Recovering your Windows XP system
- Telephone support
- Legal Notices
- Index
CHAPTER 6: Troubleshooting
120
8 To perform a recovery with data backup
(recommended), click Recovery with automatic data
backup, then click Next.
- OR -
To perform a full factory recovery without data backup,
click Full factory recovery, then click Next.
9 Click Yes, then click Next. The Factory image recovery
window opens, which shows you the progress of the
system recovery.
When recovery is finished, the Recovery is complete
window opens.
10 Click Finish, then click Restart. Your computer restarts
in its original factory condition. You still need to reinstall
any software that was not pre-installed on your
computer.
If you selected Recovery with automatic data
backup in Step 8, you can find your backed up files in
c:\backup.
Recovering your system using the
Windows DVD
If you install a new hard drive or completely re-format your
original hard drive, you must recover your system using the
Windows Vista operating system DVD. You also need to
recover your computer’s pre-installed software and device
drivers.
To completely re-install Windows:
1 If you can still run Windows, back up your personal files,
and create a set of software and driver recovery discs
(if you have not already done so). For instructions, see
“To create discs for recovering pre-installed software
and drivers:” on page 111.
2 Insert the Windows DVD into one of your computer’s
DVD-capable drives, then turn on or restart your
computer.
Important
Before your hard drive is recovered, your personal files will be
automatically backed up to c:\backup.
Caution
Continuing with the full factory recovery will delete everything
on your hard drive. Make sure that you have backed up any important
files you want to save.
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