Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Computer
- Setting Up and Getting Started
- Working safely and comfortably
- Preparing power connections
- Connecting to a broadband modem or network
- Connecting a dial-up modem
- Starting your computer
- Turning off your computer
- Restarting (rebooting) your computer
- Using the keyboard
- Using the mouse
- Using optical drives
- Using the memory card reader
- Using the diskette drive
- Adjusting the volume
- Installing a printer, scanner, or other device
- Upgrading Your Computer
- Preventing static electricity discharge
- Opening and closing the case
- Replacing the optical disc drive
- Replacing the diskette drive
- Replacing the memory card reader
- Replacing the hard drive
- Installing memory
- Adding or replacing an expansion card
- Replacing the heat sink and processor
- Replacing the system battery
- Replacing the power supply
- Replacing the system board
- Maintaining Your Computer
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Add-in cards
- Audio
- CD or DVD drives
- Diskette drive
- The diskette drive is not recognized
- You cannot save a file to diskette or you see the message “disk is full or write-protected”
- You see an “Access Denied” or “Write protect” error message
- You see a “Disk is full” error message
- You see a “Non-system disk” or “Disk error” error message
- The diskette drive LED is lit continuously
- Display
- DVD drives
- Ethernet
- Expansion cards
- File management
- Floppy drive
- Hard drive
- Internet
- Keyboard
- Media Center
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your computer
- The modem is noisy when it dials and connects
- Monitor
- Mouse
- Networks
- Passwords
- Power
- Printer
- Sound
- Recovering your Windows Vista system
- Recovering pre-installed software and drivers
- Using Microsoft System Restore
- Recovering your system to its factory condition
- Recovering your system using the Windows DVD
- Recovering your Windows XP system
- Telephone support
- Legal Notices
- Index
www.gateway.com
119
Recovering your system to its factory
condition
If your computer’s problems are not solved by any of the
other recovery options, you may need to recover its hard drive
to its factory condition. This process is called a factory
recovery.
To delete everything on your hard drive and re-install all
factory software:
1 If you can still run Windows:
a Click (Start), All Programs, Gateway Recovery
Center, then click Gateway Recovery Center. The
Gateway Recovery Center opens.
b Click Recovery, then click Next. Your computer
restarts.
2 If you cannot run Windows:
a Turn on or restart your computer.
b While the computer is starting up, repeatedly press
F8 until the Recovery Options screen opens. If
Windows starts to load instead, restart the computer
and try again.
3 Press the arrow keys on your keyboard to select Repair
Your Computer, then press E
NTER.
Gateway System Recovery starts, and the System
Recovery Options dialog box opens.
4 Select a language and keyboard layout, then click Next.
5 Click the User name box to select a Windows user
account, click in the Password box and type the user
account’s password (if any), then click Next. The System
Recovery Options menu opens.
6 Click Restore Application. The Welcome to Gateway
System Recovery window opens.
7 Click Next.
Caution
A complete factory recovery deletes everything on your hard drive, then
reinstalls Windows and any pre-installed software and device drivers. If you can
access important files on your hard drive, back them up now.
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