Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Computer
- Setting Up and Getting Started
- Working safely and comfortably
- Preparing power connections
- Connecting to a broadband modem or network
- Connecting a dial-up modem
- Starting your computer
- Turning off your computer
- Restarting (rebooting) your computer
- Using the keyboard
- Using the mouse
- Using optical drives
- Using the memory card reader
- Using the diskette drive
- Adjusting the volume
- Installing a printer, scanner, or other device
- Upgrading Your Computer
- Preventing static electricity discharge
- Opening and closing the case
- Replacing the optical disc drive
- Replacing the diskette drive
- Replacing the memory card reader
- Replacing the hard drive
- Installing memory
- Adding or replacing an expansion card
- Replacing the heat sink and processor
- Replacing the system battery
- Replacing the power supply
- Replacing the system board
- Maintaining Your Computer
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Add-in cards
- Audio
- CD or DVD drives
- Diskette drive
- The diskette drive is not recognized
- You cannot save a file to diskette or you see the message “disk is full or write-protected”
- You see an “Access Denied” or “Write protect” error message
- You see a “Disk is full” error message
- You see a “Non-system disk” or “Disk error” error message
- The diskette drive LED is lit continuously
- Display
- DVD drives
- Ethernet
- Expansion cards
- File management
- Floppy drive
- Hard drive
- Internet
- Keyboard
- Media Center
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your computer
- The modem is noisy when it dials and connects
- Monitor
- Mouse
- Networks
- Passwords
- Power
- Printer
- Sound
- Recovering your Windows Vista system
- Recovering pre-installed software and drivers
- Using Microsoft System Restore
- Recovering your system to its factory condition
- Recovering your system using the Windows DVD
- Recovering your Windows XP system
- Telephone support
- Legal Notices
- Index
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101
Memory
You see a “Memory error” message
• In Windows Vista, use the Memory Diagnostic Tool to
inspect your system memory.
To run the Memory Diagnostic Tool in Windows Vista:
• Click (Start), type Memory Diagnostic Tool,
then press ENTER. Click Restart now and check for
problems. Your computer restarts and runs the
memory diagnostics.
You see a “Not enough memory” error message
• Close all programs, then restart your computer.
Memory card reader
Drive letters for the memory card slots do not appear in
the Computer or My Computer window
• The memory card reader was temporarily uninstalled
using the Remove Hardware icon in the system tray.
Reboot your computer, and your card reader will be
re-installed.
Modem (cable or DSL)
My computer cannot connect to the Internet.
• Make sure that your modem is connected to the
network jack.
• See the documentation that came with your modem for
additional troubleshooting information.
Help
For more information about troubleshooting memory errors, click Start,
then click Help and Support. Type the phrase memory error in the Search
Help box, then press E
NTER.
Tip
For the location of your network jack, see your setup poster or
“Back” on page 8.
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