Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Computer
- Setting Up and Getting Started
- Working safely and comfortably
- Preparing power connections
- Connecting to a broadband modem or network
- Connecting a dial-up modem
- Starting your computer
- Turning off your computer
- Restarting (rebooting) your computer
- Using the keyboard
- Using the mouse
- Using optical drives
- Using the memory card reader
- Using the diskette drive
- Adjusting the volume
- Installing a printer, scanner, or other device
- Upgrading Your Computer
- Preventing static electricity discharge
- Opening and closing the case
- Replacing the optical disc drive
- Replacing the diskette drive
- Replacing the memory card reader
- Replacing the hard drive
- Installing memory
- Adding or replacing an expansion card
- Replacing the heat sink and processor
- Replacing the system battery
- Replacing the power supply
- Replacing the system board
- Maintaining Your Computer
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Add-in cards
- Audio
- CD or DVD drives
- Diskette drive
- The diskette drive is not recognized
- You cannot save a file to diskette or you see the message “disk is full or write-protected”
- You see an “Access Denied” or “Write protect” error message
- You see a “Disk is full” error message
- You see a “Non-system disk” or “Disk error” error message
- The diskette drive LED is lit continuously
- Display
- DVD drives
- Ethernet
- Expansion cards
- File management
- Floppy drive
- Hard drive
- Internet
- Keyboard
- Media Center
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your computer
- The modem is noisy when it dials and connects
- Monitor
- Mouse
- Networks
- Passwords
- Power
- Printer
- Sound
- Recovering your Windows Vista system
- Recovering pre-installed software and drivers
- Using Microsoft System Restore
- Recovering your system to its factory condition
- Recovering your system using the Windows DVD
- Recovering your Windows XP system
- Telephone support
- Legal Notices
- Index
CHAPTER 6: Troubleshooting
94
The diskette drive LED is lit continuously
• Remove the diskette from the drive. If the light stays
on, try restarting your computer.
Display
The screen resolution is not correct
• Change the screen resolution from the Display Settings
dialog box. For more information, see the “Customizing
Windows” chapter in your online User Guide.
The computer is running, but there is no picture
• Adjust the brightness and contrast controls to the
center position.
• Check the cable for bent or damaged pins.
• Make sure that the monitor is plugged in and turned on.
If the display is turned on, the power LED should be lit.
• Make sure that the video cable is connected to the video
port on your computer.
• Connect a monitor that you know works to your
computer.
• Reinstall the device driver.
The color is not uniform
• Make sure that the display warms up for at least
30 minutes before making a final judgment about color
uniformity.
The text on the display is dim or difficult to read
• Adjust the brightness and contrast controls.
• Change the display settings. For more information, see
the “Customizing Windows” chapter in your online User
Guide.
For more information about display types, see your display
and video card documentation.
DVD drives
• See “CD or DVD drives” on page 91.
Help
For more information about changing the screen resolution, click Start,
then click Help and Support. Type the phrase screen resolution in the
Search Help box, then press E
NTER.
8512138.book Page 94 Friday, March 16, 2007 4:33 PM