Quick Reference Guide

CHAPTER 9: Troubleshooting
138
To check the signal strength:
1 Click or tap (Start), right-click or button-tap
Network, then click or tap Properties. The Network
and Sharing Center window opens.
2 Click or tap View status for the network connection.
The Wireless Network Connection Status dialog box
opens. The meter shows the signal strength for
wireless networking on your computer if other
computers with the same network name are within
range of your computer.
You are in a wireless network, you can see the network,
but cannot communicate, send files, print, or get to the Web
• If your access point uses WEP, go to the Wireless
Networking Properties window and make sure that both
the WAP and the WLAN in the computer have matching
WEP keys.
You are in a wireless network, but no available networks
are listed in the Connect to a network dialog box
• If the network you are attempting to access does not
broadcast its SSID, you need to request the SSID from
the administrator and add that network’s information
into the wireless utility.
• You may want to try entering ANY as the SSID, which
will make the computer try to auto-detect the network.
Your wireless network is listed as a preferred network, but
it has an “x” on it
• An x means your preferred network is not currently
available or you are not currently in range to connect.
Internet Explorer is unable to access the Internet
• Reset the power on your cable or DSL modem and your
access point. This reestablishes communication
between your Internet Service Provider and your
modem and between your modem and your access
point.
• If you previously accessed the Internet through a
dial-up modem, Internet Explorer may not be set up to
access the Internet through a network. Remove the
dial-up connection in the Internet Options in Internet
Explorer.