Quick Reference Guide

CHAPTER 9: Troubleshooting
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• Quality of video cables—Poor quality or the incorrect
type of video cables can cause problems and affect the
video quality. Gateway recommends using high-quality
video cables that can be purchased from the Gateway
Accessory Store.
• Screen resolution—By default, the convertible
notebook uses a screen resolution optimized for the LCD
screen. Many TVs cannot display this high of a
resolution and may shift, scramble, or scroll the picture.
For a better picture on a TV display, you may need to
lower the Media Center screen resolution to 800 × 600
or 640 × 480. For more information about changing the
screen resolution, see “Changing color depth and screen
resolution” in your online User Guide.
• Size of display device—Small computer monitors for
standard computer applications are generally not
optimized for motion video playback. Although they
offer excellent resolutions and refresh rates, they are
designed to make static white backgrounds with black
text look readable. Some small display devices do not
make colorful motion video look its best. Generally,
video will look better on a larger display device.
• Age of the TV—Newer TVs usually have more
advanced features, produce a better quality picture,
and support higher screen resolutions. The Media
Center video display will likely be better on a newer
model TV.
Important
Cable connections must be made correctly for optimal video
quality. A poor cable connection can lower video quality.
Help
For more information about adjusting display settings, click or
tap Start, then click or tap Help and Support. Type the keyword
changing display settings in the Search Help box, then click or
tap the arrow.