Quick Reference Guide

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The printer will not turn on
• Make sure that the printer is online. Many printers have
an online/offline button that you may need to press.
• Make sure that the power cable is plugged into an
AC power source.
The printer is on but will not print
• Check the cable between the printer and your
convertible notebook. Make sure that it is connected to
the correct port.
• Make sure that the printer is online. Many printers have
an online/offline button that you may need to press so
the printer can start printing. Press the button to put
the printer online.
• Check the port and cable for bent or broken pins.
• If the printer you want to print to is not the default
printer, make sure that you have selected it in the
printer setup.
To set a default printer:
1 Click or tap (Start), then click or tap Control
Panel. The Control Panel window opens.
2 Click or tap Hardware and Sound.
3 Click or tap the Printers.
4 Right-click or button-tap the name of the printer you
want to be the default printer, then click or tap Set
as Default Printer.
• Reinstall the printer driver. See the guide that came with
your printer for instructions on installing the printer
driver.
You see a “Printer queue is full” error message
• Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1 Click or tap (Start), then click or tap Control
Panel. The Control Panel window opens.
2 Click or tap Hardware and Sound.
3 Click or tap Printers.