Quick Reference Guide

CHAPTER 9: Troubleshooting
138
Pointing device
See “Touchpad or pointing device” on page 141.
Power
Your convertible notebook is not working on AC power
• Make sure that your AC power adapter is connected
correctly to your convertible notebook. For instructions
on connecting the AC power adapter, see “Connecting
the AC adapter” on page 16.
• If your convertible notebook is plugged into a surge
protector, make sure that the surge protector is
connected securely to an electrical outlet, turned on,
and working correctly. To test the outlet, plug a working
device, such as a lamp, into the outlet and turn it on.
• Make sure that the AC power adapter cables are free
from cuts or damage. Replace any damaged cables.
Your convertible notebook is not working on battery power
• Check the power management settings. For more
information about using power management settings,
see “Changing convertible notebook power settings” on
page 75.
• Make sure that the batteries are installed correctly. For
instructions on inserting your batteries, see “Changing
batteries” on page 69.
• Make sure that the batteries are fully recharged. For
more information about recharging the batteries, see
“Recharging the batteries” on page 68.
• Make sure that the batteries are calibrated correctly. For
instructions on recalibrating your batteries, see
“Recalibrating the batteries” on page 71.
• Let the batteries return to room temperature.
Printer
Help
For more information about printer troubleshooting, click or tap Start,
then click or tap Help and Support. Type the keyword printer
troubleshooting in the Search Help box, then press E
NTER.