Quick Reference Guide

www.gateway.com
129
4 Double-click or double-tap Memory Diagnostics
Tool, then follow the on-screen instructions.
You see a “Not enough memory” error message
• Close all programs, then restart your convertible
notebook.
Memory card reader
Drive letter for the memory card slot does not appear in
the My Computer window
• Reboot your convertible notebook.
Modem (cable or DSL)
The modem does not connect
• Make sure that the modem cable is plugged into the
Ethernet network jack and not the modem jack. For the
location of your network jack, see “Left” on page 7.
• See the documentation that came with your modem for
additional troubleshooting information.
Modem (dial-up)
Your modem does not dial or does not connect
• Make sure that the modem cable is plugged into the
modem jack and not the Ethernet network jack. For the
location of your modem jack, see “Right” on page 8.
• Make sure that your convertible notebook is connected
to the telephone line and the telephone line has a dial
tone.
• Make sure that the modem cable is less than 6 feet
(1.8 meters) long.
• Remove any line splitters or surge protectors from your
telephone line, then check for a dial tone by plugging
a working telephone into the telephone wall jack.
Help
For more information about troubleshooting memory errors,
click or tap Start, then click or tap Help and Support. Type the
keyword memory error in the Search Help box, then press E
NTER.