Quick Reference Guide

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An audio CD does not produce sound
• Make sure that the CD label is facing up, then try again.
• Some music CDs have copy protection software. You
may not be able to play these CDs on your convertible
notebook.
• Make sure that the volume control on your convertible
notebook is turned up. For more information about
using your volume control, see “Adjusting the volume”
on page 47.
• Make sure that the Windows volume control is turned
up. For instructions on how to adjust the volume control
in Windows, see “Adjusting the volume” on page 47.
• Make sure that Mute controls are turned off.
• Make sure that headphones are not plugged into the
headphone jack on the convertible notebook.
• If you are using powered speakers, make sure that they
are plugged in and turned on.
• Clean the disc. For more information, see “Cleaning CDs
or DVDs” on page 91.
• Your convertible notebook may be experiencing some
temporary memory problems. Shut down and restart
your convertible notebook.
• Reinstall the audio device drivers. For more information,
see “Recovering pre-installed software and drivers” on
page 92.
A DVD movie will not play
• Make sure that the label or side you want to play is
facing up, then try again.
• Make sure that you have a DVD drive. For more
information, see “Identifying drive types” on page 54.
• Shut down and restart your convertible notebook.
• Clean the DVD. For more information, see “Cleaning CDs
or DVDs” on page 91.
• Make sure that the disc’s regional code and your DVD
drive’s regional code match.
• Make sure that a DVD player program has been installed
on your convertible notebook. For instructions on
playing a DVD, see “Playing music and movies” in your
online User Guide.