User Guide Solo 1450

ManualsBrandsGateway ManualsNetwork Card1450

Contents

1 Checking Out Your Gateway Solo 1450 . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connecting to a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 33

3Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

HelpSpot Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Summary of content (320 pages)

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Contents 1 Checking Out Your Gateway Solo 1450 . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Back . . . . . . . . .
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4 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Identifying Window items . . . . . . . . . . . . . . . . .
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Listening to CDs in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . . 91 Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Using MusicMatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Activating and Using Hibernate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 Changing SpeedStep settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 9 Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Radio frequency wireless connections . . . . . . . . . .
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Finding your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up your ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring your e-mail and address book . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring your Internet shortcuts . . . . . . . . . . . . . . . . . . . . . . . .
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First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265 CD, DVD, CD-RW, or DVD/CD-RW drives . . . . . . . . . . . . . . . . . . . . . . . . . . .265 Device installation . . . . . . . . . . . . . . . . .
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Checking Out Your Gateway Solo 1450 This chapter introduces you to the basic features of your notebook.
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Chapter 1: Checking Out Your Gateway Solo 1450 Front LCD panel release latch Speaker Battery charge indicator Component Speaker Power indicator Icon Description LCD panel release latch Open the LCD panel by sliding the release latch to the right. Speakers Provide audio output. Speakers are turned off while headphones are connected. Battery charge indicator The LED shows the battery activity and status. ■ ■ ■ ■ LED LED LED LED green – battery is fully charged. orange – battery is charging.
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Left side Left side Modem jack Ethernet jack PC Card eject button PC Card slot Diskette drive Diskette drive eject button Headphone jack Microphone jack Component Icon Description Modem jack Plug a modem cable into this jack. For more information, see “Connecting the modem” on page 31. Ethernet jack Plug a 10/100 Ethernet network cable into this jack. For more information, see “Connecting to a wired Ethernet network” on page 32. Microphone jack Plug a microphone into this jack.
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Chapter 1: Checking Out Your Gateway Solo 1450 Right side Battery Component CD/DVD/ Recordable drive Icon Activity indicator Manual eject hole Eject button Description Battery The battery is located here. For more information, see “Changing batteries” on page 133. CD/DVD/Recordable drive Insert CDs, CD-R/RWs, or DVDs into this drive. For more information, see “Using the CD or DVD drive” on page 79. This drive may be a CD, DVD, CD-RW, or combination DVD/CD-RW drive.
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Back Back Kensington lock slot Power connector Component USB ports Icon Monitor port Parallel port Ventilation fan Description Kensington™ lock slot Secure your computer to an object by connecting a Kensington cable lock to this slot. Power connector Plug the AC adapter cable into this connector. USB ports Plug USB (Universal Serial Bus) devices (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these ports.
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Chapter 1: Checking Out Your Gateway Solo 1450 Bottom Hard drive Memory bay Battery Battery latch Reset hole System label Ventilation fan Component Icon Description Hard drive The hard drive is located here. For more information, see “Replacing the hard drive” on page 259. Battery The battery is located here. For more information, see “Changing batteries” on page 133. Battery latch Slide to release the battery. System label Includes the product model number.
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Bottom Component Icon Description Reset hole Insert a straightened paper clip into this hole to manually restart your notebook. Memory bay Install as many as two memory modules into this bay. For more information, see “Adding or replacing memory” on page 255. www.gateway.
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Chapter 1: Checking Out Your Gateway Solo 1450 Keyboard area Multi-function buttons Power button Status indicators Keyboard Touchpad Component Icon Description Power button Press to turn your notebook on or off. You can also configure the power button for Standby/Resume mode. For more information on configuring the power button mode, see “Changing the power scheme” on page 137. Multi-function buttons Press these buttons to open programs you assign to them.
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Keyboard area Component Icon Description Touchpad Provides all the functionality of a mouse. For more information, see “Using the EZ Pad touchpad” on page 28 and “Changing the touchpad settings” on page 163. Keyboard A full-sized 86-key keyboard. For more information, see “Using the keyboard” on page 23. www.gateway.
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Chapter 1: Checking Out Your Gateway Solo 1450 Identifying your model Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. Gateway model number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance.
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Identifying your model Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. www.gateway.
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Chapter 1: Checking Out Your Gateway Solo 1450 Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, go to the My Computer Info link in HelpSpot or visit Gateway’s eSupport page at www.gateway.com/support. The eSupport page also has links to additional Gateway documentation and detailed specifications.
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Finding your specifications You can also find out more about your computer at the Gateway eSupport site. Visit www.gateway.com/support. www.gateway.
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Chapter 1: Checking Out Your Gateway Solo 1450 Accessories Gateway offers accessories that can help you make the most of using your notebook. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary. See “Changing batteries” on page 133 for more information about using an additional battery in your notebook.
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Getting Started This chapter provides basic information about your Gateway notebook.
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Chapter 2: Getting Started Connecting the AC adapter You can run your notebook using an AC adapter or the notebook battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow 24 hours for the battery to fully charge. Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect.
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Connecting the AC adapter 2 Connect the AC adapter to your notebook’s power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see “Front” on page 2 for the location of the battery charge indicator). If the battery charge indicator does not turn on, unplug the adapter from your notebook, then plug it back in. 4 When you finish using your notebook for the first time, turn your notebook off and leave your notebook connected to AC power for at least 24 hours.
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Chapter 2: Getting Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your computer. Warning 18 High voltages can enter your computer through both the power cord and the modem connection.
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Starting your notebook Starting your notebook To start your notebook: 1 Open your notebook by sliding the latch on the front of your notebook to the right and lifting the LCD panel. 2 Press the power button located above the keyboard. Power button The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 137.
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Chapter 2: Getting Started Turning off your notebook To turn off your notebook in Windows XP: 1 Click Start, then click Turn Off Computer. The Turn Off Computer dialog box opens. 2 Click Turn Off. Windows shuts down and turns off your notebook. Important If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.
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Restarting (rebooting) your notebook Restarting (rebooting) your notebook If your notebook does not respond to keyboard or touchpad input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your notebook. To close unresponsive programs and restart your notebook: 1 Press CTRL+ALT+DEL. A window opens that lets you close a program that is not responding.
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Chapter 2: Getting Started Status indicators Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. Diskette drive Scroll lock Pad lock Caps lock Indicator Icon Caps Lock Description Caps Lock is turned on. Pad Lock The embedded numeric keypad is turned on. 1 Scroll Lock Scroll Lock is turned on. Diskette drive The standard 1.44 MB diskette drive is in use. Hard drive The hard drive is in use.
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Using the keyboard Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Pad Lock keys for the numeric keypad. You can attach an external keyboard to your notebook using a USB port. You do not need to shut down your notebook to connect a keyboard.
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Chapter 2: Getting Started Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key. Key type Function keys Icon Description Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. Refer to the program documentation to find out more about the function key actions.
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Using the keyboard System key combinations When you press an FN key and a system key at the same time, your notebook performs the action identified by the colored text or icon on the key. Press and hold FN while pressing this system key... To... Display the power status box in the upper-left corner of your display. The box shows the battery charge level, the BIOS version, and whether the AC adapter is being used. Press the key combination again to close this box.
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Chapter 2: Getting Started Press and hold FN while pressing this system key... To... Increase volume. For more information, see “Adjusting the volume” on page 81, and “Adjusting the volume in Windows 2000” on page 84. Decrease volume. For more information, see “Adjusting the volume” on page 81, and “Adjusting the volume in Windows 2000” on page 84. 26 www.gateway.
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Multi-function buttons Multi-function buttons Press the multi-function buttons to open programs you assign to them. These buttons can be assigned different functions than those listed. For more information, see “Programming the multi-function buttons” on page 165. User-defined shortcut Help Internet E-mail Button Icon Press to... E-mail Open your e-mail program. Internet Open your Web browser. Help Open online help. User-defined shortcut Open the program you assign to this key. www.gateway.
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Chapter 2: Getting Started Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch. Left touchpad button Rocker switch Right touchpad Touchpad button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. 28 www.gateway.
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Using the EZ Pad touchpad You can use the EZ-Pad left and right buttons below the touchpad to select objects. You can assign a function to the rocker switch between the touchpad buttons. This function can be to scroll up or down, maximize or minimize the active window, or open and close the Start menu. For more information about programming the rocker switch, see “Changing the touchpad settings” on page 163. Using the touchpad To... Do this... Move the pointer on the screen.
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Chapter 2: Getting Started To... Do this... Access a shortcut menu or find more information about an object on the screen. Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking. Move an object on the screen. Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it.
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Connecting the modem Connecting the modem Your notebook has a built-in 56K modem that you can use to connect it to a standard telephone line. Caution To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. To connect the modem: 1 Insert one end of the modem cable into the modem jack side of your notebook. 2 Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines.
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Chapter 2: Getting Started Connecting to a wired Ethernet network Your notebook has a network jack that you can use to connect it to a 10/100 wired Ethernet network. Important Your notebook may be equipped with built-in wireless Ethernet or you may have a wireless Ethernet PC Card for networking. For information about connecting to a wireless Ethernet network, see “Using a Wireless Ethernet Network” on page 169.
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Installing a printer, scanner, or other peripheral device Broadband Internet connections You can use your notebook’s Ethernet jack for more than just networking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your notebook’s Ethernet jack. For more information, see “Using the Internet” on page 67. Installing a printer, scanner, or other peripheral device Your computer has one or more of the following ports: Universal Serial Bus (USB) and parallel.
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Chapter 2: Getting Started 34 www.gateway.
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Getting Help This chapter tells you about additional information resources available to help you use your computer.
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Chapter 3: Getting Help HelpSpot Your computer may include HelpSpot, an easily accessible collection of help information, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. HelpSpot also has an area called Contact Gateway that helps you find the right resource at Gateway to answer your questions or help solve your problems.
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HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your touchpad, and other tasks, click the Using your computer link on the HelpSpot main page. www.gateway.
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Chapter 3: Getting Help Searching for a topic To search for a topic in HelpSpot, type a word or phrase (keyword) in the Search box located at the top of any HelpSpot screen, then click the arrow button.
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HelpSpot HelpSpot Videos HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: ■ To watch a video in HelpSpot, click Video Tutorials on the HelpSpot home page, then click a video title. The video plays. www.gateway.
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Chapter 3: Getting Help Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. Most online help information can be accessed by selecting a topic from a Help menu or by clicking a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. 40 www.gateway.
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Gateway Web site Gateway Web site Gateway provides a variety of information on its Web site to help you use your computer. Visit the Gateway Web site at www.gateway.com for: ■ Technical documentation and product guides ■ Technical tips and support, including online chat services ■ Hardware drivers ■ Order status ■ Frequently asked questions (FAQs) For more information about connecting to the Internet, see “Using the Internet” on page 67. www.gateway.
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Chapter 3: Getting Help 42 www.gateway.
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Windows Basics Read this chapter to learn on how to: ■ Use the Windows desktop ■ Manage files and folders ■ Work with documents ■ Use shortcuts 4
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Chapter 4: Windows Basics About the Windows environment After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks. Your desktop may be different from the example shown below, depending on how your computer is set up. Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support.
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About the Windows environment Using the desktop The desktop contains the taskbar, the Start button, and the Recycle Bin icon. Desktop elements Description The taskbar is the bar at the bottom of the screen containing the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running. Click a program’s button on the taskbar to open the program’s window.
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Chapter 4: Windows Basics 3 Click a file or program to open it. Help and Support For more information about the Windows XP Start menu, click Start, then click Help and Support. Type the keyword Windows Start menu in the HelpSpot Search box , then click the arrow. 46 www.gateway.
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About the Windows environment Identifying Window items When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after double-clicking the Local Disk (C:) icon in the My Computer window. Title bar Menu bar Close Maximize Minimize Every program window looks a little different because each has its own menus, icons, and controls.
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Chapter 4: Windows Basics Window item Description Clicking the close button closes the active window or program. Clicking an item on the menu bar starts an action such as Print or Save. Help and Support For more information about windows in Windows XP, click Start, then click Help and Support. Type the keyword window in the HelpSpot Search box , then click the arrow. 48 www.gateway.
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Working with files and folders Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet. Viewing drives Drives are like file cabinets because they hold files and folders. A computer almost always has more than one drive.
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Chapter 4: Windows Basics To see the files and folders on a drive: ■ Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click Show the contents of this drive. Help and Support For more information about files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the HelpSpot Search box , then click the arrow. 50 www.gateway.
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Working with files and folders Creating folders Folders are much like the folders in a file cabinet. They can contain files and other folders. Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files. Folders Files To create a folder: 1 In Windows XP, click Start, then click My Computer on the Start menu. - OR In Windows 2000, double-click the My Computer icon on the desktop.
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Chapter 4: Windows Basics 4 5 Click File, New, then click Folder. The new folder is created. Type a name for the folder, then press ENTER. The new folder name appears by the folder icon. Help and Support For more information about creating files and folders in Windows XP, click Start, then click Help and Support. Type the keyword creating files and folders in the HelpSpot Search box , then click the arrow. For information on renaming folders, see “Shortcuts” on page 66.
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Working with files and folders To copy a file or folder to another folder: 1 Locate the file or folder you want to copy. For more information, see “Viewing drives” on page 49 and “Searching for files” on page 57. 2 Right-click (press the right mouse or touchpad button) the file or folder that you want to copy. A pop-up menu opens on the desktop. 3 4 5 6 Click Copy on the pop-up menu. Open the destination folder. With the pointer inside the destination folder, right-click. Click Paste.
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Chapter 4: Windows Basics Deleting files and folders When you throw away paper files and folders, you take them from the file cabinet and put them in a trash can. Eventually the trash can is emptied. In Windows, you throw away files and folders by first moving them to the Windows trash can, called the Recycle Bin, where they remain until you decide to empty the bin. You can recover any file in the Recycle Bin as long as the bin has not been emptied.
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Working with files and folders Help and Support For more information about recovering files and folders from the Recycle Bin in Windows XP, click Start, then click Help and Support. Type the keyword Recycle Bin in the HelpSpot Search box , then click the arrow. To empty the Recycle Bin: Caution Emptying the Recycle Bin permanently erases any files or folders in the bin. These files cannot be restored. 1 Double-click the Recycle Bin icon on the desktop. The Recycle Bin window opens.
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Chapter 4: Windows Basics To browse for a file: 1 In Windows XP, click Start, then click My Computer. The My Computer window opens. - OR In Windows 2000, double-click the My Computer icon on the desktop. The My Computer window opens. 2 56 Double-click the drive or folder that you think contains the file or folder that you want to find. If you do not see the contents of the drive or folder, click Show the contents of this drive or Show the contents of this folder. www.gateway.
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Searching for files 3 Continue double-clicking folders and their subfolders until you find the file or folder you want. Help and Support For more information about browsing for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the HelpSpot Search box , then click the arrow.
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Chapter 4: Windows Basics Using the Search utility To find files and folders using the Search utility: 1 In Windows XP, click Start, then click Search. The Search Results window opens. Click All files and folders. - OR In Windows 2000, click Start, Search, then click For Files or Folders. The Search Results window opens. 2 58 If you want to search by file or folder name, type in all or part of the file or folder name in the name box in the left pane of the window.
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Searching for files 3 Click Search or Search Now. When the search is completed, Windows lists the files and folders whose names contain the text that you searched for. 4 Open a file, folder, or program by double-clicking the name in the list. Help and Support For more information about searching for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword searching in the HelpSpot Search box , then click the arrow.
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Chapter 4: Windows Basics Adding icons to the desktop You may want to add an icon (shortcut) to the desktop for a program that you use frequently. To add icons to the desktop: 1 2 Click Start, then click All Programs. 3 Click Send To, then click Desktop (create shortcut). A shortcut icon for that program appears on the desktop. Right-click (click the right mouse or touchpad button) the program that you want to add to the desktop.
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Working with documents Working with documents Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples show how to create, save, open, and print a document using Microsoft® Word. Similar procedures apply to other programs such as Microsoft Excel, Microsoft WordPad, and Microsoft Publisher.
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Chapter 4: Windows Basics 3 Click General Templates. The Templates dialog box opens. 4 Click a tab for the type of document you want to create, click a document template style, then click OK. The document template opens. 5 Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. Help and Support For more information about working with documents in Windows XP, click Start, then click Help and Support.
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Working with documents Saving a document After you create a document, you need to save it if you want to use it later. To save a document in Microsoft Word: 1 2 Click File, then click Save. The Save As dialog box opens. 3 Type a new file name in the File name box. Click the arrow button to open the Save in list, then click the drive or folder where you want to save the file. If you do not see the folder you want, browse through the folders listed below the Save in list.
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Chapter 4: Windows Basics Opening a document To view, revise, or print an existing document, first you need to open it. Open the document in the program that it was created in. To open a document in Microsoft Word: 1 Click Start, All Programs, then click Microsoft Word. Microsoft Word starts and a blank document opens. 2 3 Click File, then click Open. Click the arrow button to open the Look in list, then click the drive or folder that contains the file you want to open.
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Working with documents Printing a document To print a document, you must have a printer connected to your computer or have access to a network printer. For more information about installing or using your printer, refer to the printer documentation. To print a document in Microsoft Word: 1 2 3 4 Make sure that the printer is turned on and loaded with paper. Start Microsoft Word and open a document. Click File, then click Print. The Print dialog box opens. Set the print options, then click OK.
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Chapter 4: Windows Basics Shortcuts The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information on Windows shortcuts, see your Windows or program documentation. To... Do this... Copy a file, folder, text, or graphic Click the item, then press CTRL + C. Cut a file, folder, text, or graphic Click the item, then press CTRL + X.
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Using the Internet This chapter provides information about the Internet and the World Wide Web.
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Chapter 5: Using the Internet Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your computer to a telephone, DSL (Digital Subscriber Line), or cable line and signing up with an Internet Service Provider (ISP).
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Learning about the Internet If you want to access the Internet you need: ■ A modem – a device that connects your computer to other computers or servers using a telephone, DSL, or cable line. ■ An Internet Service Provider – a company that provides access to the Internet through an ISP server. When you connect to an ISP, the ISP server lets you access the Internet and your e-mail messages. ■ A Web browser – a program that displays information from the World Wide Web.
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Chapter 5: Using the Internet Setting up an Internet account Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet Service Provider (ISP). If you have chosen America Online as an ISP, follow these instructions to set up and connect to your account. To set up a different ISP service or to transfer an existing account to this computer, contact the ISP directly.
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Setting up an Internet account To disconnect from your America Online Internet account: ■ Click X in the top-right corner of the America Online window. Your computer disconnects from the Internet. Important Make sure that your computer disconnects correctly from your Internet account. If you do not have an “unlimited hours” ISP account, you may have to pay for the time that you are connected, even if you are not at your computer.
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Chapter 5: Using the Internet Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. Information on the Web comes to you on Web pages, which are electronic documents that you view using a Web page display program called a browser.
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Using the World Wide Web Connecting to a Web site After you set up an account with an Internet Service Provider (ISP) such as America Online, you can access the many information sources on the World Wide Web. To connect to a Web site: 1 Connect to your Internet account. After your computer connects, a default opening page or welcome screen opens. 2 To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.
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Chapter 5: Using the Internet Downloading files Downloading is the process of transferring files from a computer on the Internet to your computer. To protect your computer against viruses, make sure that you scan the files you download. For more information, see “Protecting your computer from viruses” on page 226. To download files or programs from a Web site: 1 2 Connect to your Internet account.
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Using e-mail Using e-mail E-mail (electronic mail) lets you send messages to anyone who has an Internet connection and e-mail address. E-mail is usually a free service of your Internet account. The Internet never closes, so you can send e-mail messages at any time. Your e-mail messages arrive at most e-mail addresses in minutes. An e-mail address consists of a user name, the @ symbol, and the Internet domain name of the Internet Service Provider (ISP) or company that “hosts” that user.
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Chapter 5: Using the Internet Checking your e-mail To check your e-mail using America Online: 1 2 3 Connect to your America Online account. Click Read. Double-click the message you want to read. For more information about managing and organizing your e-mail messages, see the online help in your e-mail program. Help and Support For general information about using e-mail in Windows XP, click Start, then click Help and Support. Type the keyword e-mail in the HelpSpot Search box , then click the arrow.
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Using Multimedia This chapter provides information on using the multimedia capabilities of your notebook.
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Chapter 6: Using Multimedia Using the diskette drive The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Warning Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. Diskette slot Eject button To use a diskette: 1 2 Insert the diskette into the diskette slot with the label facing up.
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Using the CD or DVD drive Using the CD or DVD drive You can use your computer to enjoy a wide variety of multimedia features, such as making recordings, listening to audio CDs, and watching DVD movies. Identifying drive types Your Gateway notebook contains one of the following drive types. Look on the front of the drive for one of the following logos: CD drive Use a CD drive for installing programs, playing audio CDs, and accessing data. You cannot use this drive to create CDs.
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Chapter 6: Using Multimedia Inserting a CD or DVD Activity indicator Manual eject hole Eject button To insert a CD or DVD: 1 Press the eject button on the CD or DVD drive. After the tray opens slightly, pull the disc tray completely open. 2 Place the disc in the tray with the label facing up, then press down carefully on the disc until it snaps into place. Important 3 80 When you place a single-sided disc in the tray, make sure that the label side is facing up.
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Adjusting the volume Adjusting the volume Adjusting the volume in Windows XP You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer. To adjust the overall volume level using hardware controls: ■ On the keyboard, press the volume system key combination (FN+ or FN+ ) to change the volume, or press the mute system key combination (FN+ ) to turn off all sound.
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Chapter 6: Using Multimedia 3 Click the Volume tab. 4 Drag the Device Volume slider to change the volume or click to select the Mute check box, then click OK. Help and Support For more information about adjusting volume in Windows XP, click Start, then click Help and Support. Type the keyword adjusting volume in the HelpSpot Search box , then click the arrow. To adjust specific volume levels: 82 1 Click Start, then click Control Panel. The Control Panel window opens.
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Adjusting the volume 3 Click the Volume tab. 4 Click Advanced in the Device volume area. If the device you want to adjust does not appear in the window, click Options, Properties, the check box next to the audio device you want to adjust, then click OK. 5 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click Help in the window. 6 Click X in the top-right corner of the window to close it. www.gateway.
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Chapter 6: Using Multimedia Adjusting the volume in Windows 2000 You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer. To adjust the overall volume level using hardware controls: ■ On the keyboard, press the volume system key combination (FN+ or FN+ ) to change the volume, or press the mute system key combination (FN+ ) to turn off all sound.
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Adjusting the volume To adjust specific volume levels: 1 Double-click the speaker icon window opens. on the taskbar. The Volume Control If the device you want to adjust does not appear in the Volume Control window, click Options, Properties, the audio device you want to adjust, then click OK. 2 Drag the volume level and balance sliders for the device you want to adjust, then close the window. For more information about the volume controls, click Help in the Volume Control window. www.gateway.
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Chapter 6: Using Multimedia Listening to CDs You can use the CD or DVD drive on your notebook to listen to music CDs. Listening to CDs in Windows XP Use the Windows Media Player to listen to CDs in Windows XP. For more information about using the Windows Media Player, click Help. You can also use MusicMatch to listen to CDs. See “Using MusicMatch” on page 94 for more information. To play a CD: 1 2 Insert a CD into the CD or DVD drive.
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Listening to CDs 3 When the media player opens, click Play (play). Volume Stop Previous Mute Next If you do not hear audio or you want to change the volume, see “Adjusting the volume” on page 81. Help and Support For more information about playing CDs in Windows XP, click Start, then click Help and Support. Type the keyword playing CDs in the HelpSpot Search box , then click the arrow. www.gateway.
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Chapter 6: Using Multimedia Listening to CDs in Windows 2000 Use the Windows CD Player to play an audio CD. You can also use MusicMatch to listen to CDs. See “Using MusicMatch” on page 94 for more information. To play a CD: ■ Insert a CD into the CD or DVD drive. The CD Player opens and the CD plays. - OR If the CD does not start playing automatically, click Start, Programs, Accessories, Entertainment, then click CD Player. When the CD Player opens, click (play).
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Recording and playing audio Recording and playing audio To play a CD: 1 Plug a microphone into the Microphone jack on your computer. See “Left side” on page 3 for the location of the Microphone jack. 2 Click Start, All Programs, Accessories, Entertainment, then click Sound Recorder. The Sound Recorder opens. Rewind 3 4 5 6 Click Fast Forward Stop Play Record (record), then speak into the microphone. When you finish recording, click (stop). Click File, then click Save As.
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Chapter 6: Using Multimedia To play an audio recording in Sound Recorder: 1 2 3 4 Open the Sound Recorder. Click File, then click Open. The Open dialog box opens. Click the file you want to play, then click Open. Play the file by clicking clicking (stop). Help and Support (play), then stop playing the file by For more information about playing an audio recording in Windows XP, click Start, then click Help and Support. Type the keyword playing audio in the HelpSpot Search box , then click the arrow.
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Playing audio and video files with the Windows Media Player Playing audio and video files with the Windows Media Player The Windows Media Player can play several types of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about using the Windows Media Player, click Help. To play a file using the Windows Media Player: 1 In Windows XP, click Start, All Programs, then click Windows Media Player.
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Chapter 6: Using Multimedia 2 Click File, then click Open. The Open dialog box opens. Important 3 4 If the menu bar does not appear, click the show menu bar button. Click the file you want to play, then click Open. Play the file by clicking clicking (stop). Help and Support (play), then stop playing the file by For more information about playing audio and video using the Windows Media Player in Windows XP, click Start, then click Help and Support.
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Playing a DVD 3 To play a DVD using InterVideo DVD, click Start, All Programs, DVD, then click DVD Player. The InterVideo DVD Player video screen and control panel open. -ORTo play a DVD using Windows Media Player in Windows XP, click Start, All Programs, then click Windows Media Player. The Windows Media Player opens. - OR To play a DVD using Windows Media Player in Windows 2000, click Start, Programs, Accessories, Entertainment, then click Windows Media Player. The Windows Media Player opens.
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Chapter 6: Using Multimedia Using MusicMatch Using MusicMatch™, you can: ■ Play music CDs ■ Create MP3 music files from your music CDs ■ Edit music track information ■ Use your music files to build a music library ■ Listen to Internet Radio For more information on using MusicMatch, see its online Help. Playing CDs You can use the MusicMatch program to play music CDs. To play a music CD in Windows XP: 1 94 Insert the music CD into the CD or DVD drive on your computer.
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Using MusicMatch 2 Click Play Audio CD using MUSICMATCH Jukebox, then click OK. MusicMatch opens, the CD begins playing, and the names of the music tracks appear in the playlist area. To play a music CD in Windows 2000: 1 Double-click the musicmatch JUKEBOX icon on your desktop. MusicMatch opens. 2 Insert the music CD into the CD or DVD drive on your computer, then click the CD tab in the MusicMatch window. The names of the music tracks appear in the playlist area. 3 Click (play). www.gateway.
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Chapter 6: Using Multimedia Creating MP3 music files Using MusicMatch, you can copy the tracks from a music CD to your computer’s hard drive as MP3 files. MP3 (MPEG Layer 3) is a standard for digitally compressing high-fidelity music into compact files without noticeably sacrificing quality. MP3 files end in the file extension .mp3. To create (rip) MP3 files: 1 2 Insert a music CD into your CD or DVD drive. If an Audio CD dialog box opens, click Play Audio CD using MUSICMATCH Jukebox, then click OK.
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Using MusicMatch 3 Click the record button. The Recorder window opens. REC Track list 4 By default all tracks in the track list are selected. Clear the checkbox of any audio track you do not want to record (rip). 5 6 Click REC. When a message appears that tells you the CD drive needs to be configured, click OK. www.gateway.
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Chapter 6: Using Multimedia Editing track information After you add a CD track as an MP3 file to your music library, you can edit the track’s information. To edit track information: 98 1 2 In MusicMatch, click My Library. The library window opens. 3 4 Enter information such as track title, lead artist, album, and genre. In the library window, right-click the file, then click Edit Track Tag(s). The Edit Track Tag dialog box opens. Click OK.
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Using MusicMatch Building a music library Use MusicMatch to build a music library. You can organize your music tracks by categories, find a track quickly by using the sort features, and add information to a music file. You can add music tracks to your music library by: ■ Creating MP3 files – When you create MP3 files from the tracks on your music CD, MusicMatch automatically adds these files to your music library.
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Chapter 6: Using Multimedia Changing the music library display settings To change the music library display settings: 100 1 In MusicMatch, click Options, then click Settings. The Settings window opens. 2 Click the Music Library tab. 3 Click the categories that you want to display in the columns, then click OK. www.gateway.
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Using MusicMatch Listening to Internet radio Use the Radio feature in MusicMatch to listen to Internet Radio stations. To listen to an Internet radio station: 1 Connect to the Internet, then open MusicMatch. 2 Click Radio Stations. The Radio window opens. www.gateway.
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Chapter 6: Using Multimedia 3 To select one of the MusicMatch Internet radio stations, click one of the Popular Stations. MusicMatch connects to the station and plays the audio. - OR To play another Internet radio station, click Broadcast Stations, the appropriate category in the Station Selector, the radio station, then click Play. MusicMatch connects to the station and plays the audio.
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Using a recordable drive Using a recordable drive You can use your CD-RW or combination DVD/CD-RW drive to create CDs. Creating data CDs Use Roxio Easy CD Creator to create data CDs. Data CDs are ideal for backing up important files such as tax records, letters, MP3 files, or photos. Important You must have a CD-RW or combination DVD/CD-RW drive in your notebook to create a CD.
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Chapter 6: Using Multimedia To create a data CD: 1 Insert a blank CD-R or CD-RW disc into your CD-RW or combination DVD/CD-RW drive. 2 If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click OK. The Project Selector window opens. - OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator, then click Project Selector. The Project Selector window opens. make a data CD 104 dataCD project www.gateway.
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Using a recordable drive 3 Move your pointer over make a data CD, then click dataCD project. The Easy CD Creator window opens. Select Source Files Source pane 4 Add Click the arrow button to open the Select Source Files list, then click the folder where your files are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.
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Chapter 6: Using Multimedia 5 Click the file you want to record (hold down the CTRL or SHIFT key when you click to select multiple files) in the Source pane, then click Add. record 6 After you have added all of your files, click record. The Record CD Setup dialog box opens. Start Recording 7 106 Click Start Recording. www.gateway.
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Using a recordable drive Creating music CDs Use Roxio Easy CD Creator to create music CDs from other music CDs or MP3 files. Important You must have a CD-RW or combination DVD/CD-RW drive in your notebook to create a CD. To determine the type of drive in your notebook, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page 79. To be able to create a CD, the imprint must say Recordable or Rewritable.
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Chapter 6: Using Multimedia To create music CDs: 1 Insert a blank CD-R or CD-RW disc into your CD-RW or combination DVD/CD-RW drive. Tips & Tricks 2 Most car stereos read CD-R discs, but do not read CD-RW discs. If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click OK. The Project Selector window opens. - OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator, then click Project Selector. The Project Selector window opens.
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Using a recordable drive 3 Move your pointer over make a music CD, then click musicCD project. The Easy CD Creator window opens. Select Source Files Source pane Add 4 Click the arrow button to open the Select Source Files list, then click the folder where your files are located. If you do not see the folder you want, browse through the folders in the Source pane.
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Chapter 6: Using Multimedia record 6 After you have added all of your tracks and files, click record. The Record CD Setup dialog box opens. Start Recording 7 110 Click Start Recording. When the recording is complete, you may see a Record Complete dialog box. Select the appropriate option. www.gateway.
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Using a recordable drive Copying CDs CD Copier can make backup copies of almost any type of CD. You cannot copy DVDs. Important You must have a CD-RW or combination DVD/CD-RW drive in your notebook to create a CD. To determine the type of drive in your notebook, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page 79. To be able to create a CD, the imprint must say Recordable or Rewritable.
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Chapter 6: Using Multimedia To copy a CD using one drive: 1 2 3 Insert the CD you want to copy into your recordable drive. If a dialog box opens, click Take no action. If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click OK. The Select a Project window opens. - OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator, then click Project Selector. The Select a Project window opens. CD copier 112 CD copier www.gateway.
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Using a recordable drive 4 Move your pointer over CD copier, then click CD copier. The CD Copier window opens. Copy 5 On the Source and Destination tab, click the arrow button to open the Copy from list, then click the drive that contains the source CD. 6 Click the arrow button to open the Record to list, then click the drive that contains the source CD (this is your recordable drive). 7 Click Copy.
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Chapter 6: Using Multimedia 114 www.gateway.
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Sending and Receiving Faxes Microsoft Fax lets you send and receive faxes using the modem.
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Chapter 7: Sending and Receiving Faxes Important Your modem cable must be installed before you can send and receive faxes. You cannot use your standard telephone modem to connect to the Internet while sending and receiving faxes. Help and Support For more information about sending and receiving faxes in Windows XP, click Start, then click Help and Support. Type the keyword Fax in the HelpSpot Search box , then click the arrow.
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Installing and configuring Fax 5 Click Exit to close the Welcome to Microsoft Windows XP dialog box or click Close to close the Add or Remove Programs window. Configuring Fax in Windows XP Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers contain this information, some of which is required by law. The Fax Configuration Wizard opens the first time you try to send a fax.
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Chapter 7: Sending and Receiving Faxes 118 2 On the Welcome to Fax Configuration Wizard screen, click Next. The Sender Information screen opens. 3 Enter the information about yourself that you want to appear on your fax cover page, then click Next. The Select Device for Sending or Receiving Faxes screen opens. 4 Click the arrow to open the Please select the fax device list, then click the modem you are using to send and receive faxes.
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Installing and configuring Fax 7 Enter the transmitting fax identifier information. This identifier information is required by law. You can enter up to 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number. Click Next. Important Some fax machines cannot use special characters such as hyphens.
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Chapter 7: Sending and Receiving Faxes Configuring Fax in Windows 2000 Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers contain this information, some of which is required by law. To configure Microsoft Fax: 1 Click Start, Settings, then click Control Panel. The Control Panel window opens. 2 3 4 Double-click the Fax icon. The Fax Properties dialog box opens. 5 6 Click the Advanced Options tab. 7 8 9 10 Click the User Information tab.
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Sending a simple fax 12 Enter the receiving fax identifier information. This identifier information is required by law and can be the same identifier that you entered in Step 10. 13 Click the Received Faxes tab and select a folder in which received faxes should be stored. 14 15 Click OK. 16 Click the X in the top-right corner to close the Fax Service Management window. Click OK. Sending a simple fax You can use the Send Fax Wizard to send a simple one-page fax to one or more recipients.
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Chapter 7: Sending and Receiving Faxes 122 5 If you want to send your fax to more than one recipient, click Add and enter the name and fax number of the next recipient. 6 Click Next when you have entered all your recipients. The Preparing the Cover Page screen opens. 7 Click the arrow to open the Cover page template, then click the cover page template you want to use. 8 9 Type the subject text in the Subject line area. Type the message text in the Note area, then click Next.
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Setting up your cover page template Setting up your cover page template You can create your own cover page template that you can use in place of the cover page templates that Microsoft Fax provides for you. To create a cover page template, you use the Fax Cover Page Editor.
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Chapter 7: Sending and Receiving Faxes 6 7 Type the new cover page template name. Click Save. Faxing from programs To fax a document directly from most programs: 1 2 3 4 Open your document in the program it was created in. Click File, then click Print. The Print dialog box opens. Select the Fax printer, then click Print or OK. The Send Fax Wizard opens. Complete the wizard as instructed in “Sending a simple fax” on page 121.
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Receiving and viewing a fax Receiving and viewing a fax To receive and view a fax in Windows XP: 1 Click Start, All Programs, Accessories, Communications, Fax, then click Fax Console. The Fax Console opens. When the Fax Console is open, it detects incoming faxes and stores them in the Inbox. 2 To view a fax, click Inbox, then double-click the fax you want to view. The fax viewer opens, where you can view and print the fax.
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Chapter 7: Sending and Receiving Faxes To cancel a fax that has not been sent in Windows 2000: 1 If Fax is not open, click Start, Programs, Accessories, Communications, Fax, then click Fax Queue. The Fax Queue opens. 2 3 Right-click the fax you want to cancel. Click Cancel. Automatically retry sending a fax in Windows XP You can set up Fax so that it continues to try sending your fax if the receiving fax machine is busy.
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Automatically cancelling a fax in Windows XP 4 5 Specify the number of retries and the amount of time between retries. Click OK. Automatically cancelling a fax in Windows XP If your computer tried to send a fax and failed to connect to a fax machine, you can automatically cancel a failed fax. To automatically cancel a failed fax: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.
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Chapter 7: Sending and Receiving Faxes 128 www.gateway.
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Managing Power While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery.
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Chapter 8: Managing Power Monitoring the battery charge Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. Monitor the battery charge by: ■ Double-clicking the power cord icon The Power Meter dialog box opens. Important or battery icon in the taskbar. If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button.
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Recharging the battery Recharging the battery The battery recharges while it is installed and your notebook is connected to AC power. While the battery is recharging, the battery charge indicator turns orange and the battery icon in the taskbar has a lightning bolt . For the location of the battery charge indicator, see “Front” on page 2. Important If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button. www.gateway.
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Chapter 8: Managing Power Recalibrating the battery If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low, you may need to recalibrate the battery. To recalibrate the battery: 1 2 Connect the AC adapter, then turn on your notebook. 3 4 5 6 Open the Power menu. As soon as it starts and you see a startup screen, press F2. The BIOS Setup utility opens. Highlight Battery Calibration, then select Enabled by pressing the spacebar.
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Changing batteries Changing batteries If your notebook is plugged into an AC outlet, you can change the battery while your notebook is turned on. If your notebook is not plugged into an AC outlet, you must turn it off while changing the batteries. Warning Danger of explosion if battery is incorrectly replaced. Replace only with the Gateway Solo 1450 Li-Ion or NiMH battery. Discard used batteries according to the manufacturer’s instructions.
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Chapter 8: Managing Power 134 3 Slide the battery release latch and slide the battery out of the bay. 4 Slide a new battery into the bay until it snaps into place. www.gateway.
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Extending battery life Extending battery life Conserving battery power While using the battery to power your notebook, conserve power by: ■ Removing PC Cards when you do not need them. Many PC Cards use a small amount of power while inserted, even if they are not being used. ■ Modifying the power management settings for maximum power savings. For more information, see “Changing power settings” on page 137. ■ Closing the LCD panel to turn off the display while you are not using your notebook.
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Chapter 8: Managing Power Changing power modes You can use the following power modes to lengthen the life of your notebook’s battery: ■ Standby - while your notebook is in Standby, it switches to a low power state where devices, such as the display and drives, turn off. ■ Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off.
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Changing power settings Changing power settings You can change the function of the power button, Standby system key, and power-saving timers by changing power settings on your notebook. You can customize power settings from the Windows Control Panel by selecting power schemes, setting power alarms, adjusting advanced power settings, and activating Hibernate mode. Power schemes (groups of power settings) let you change power saving options such as when the display or hard drive is automatically turned off.
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Chapter 8: Managing Power 2 Click/Double-click the Power Options or Power Management icon. The Power Options Properties dialog box opens. 3 Click the arrow button to open the Power Schemes list, then click the power scheme you want. - OR Set the timers, then save your custom power scheme by clicking Save As and typing a name for the scheme. 4 Click OK. Help and Support For more information about changing the power scheme in Windows XP, click Start, then click Help and Support.
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Changing power settings Changing alarm options To change the alarm options: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. - OR In Windows 2000, click Start, Settings, then click Control Panel. The Control Panel window opens. 2 Click/Double-click the Power Options or Power Management icon. The Power Options Properties dialog box opens. 3 Click the Alarms tab. www.gateway.
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Chapter 8: Managing Power 4 5 Adjust the alarm settings. Click OK. Help and Support For more information about changing the alarm options in Windows XP, click Start, then click Help and Support. Type the keyword alarm options in the HelpSpot Search box , then click the arrow. Changing advanced settings To change advanced power management settings: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens.
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Changing power settings 3 Click the Advanced tab. 4 Click the arrow button to open a Power buttons list, then click the power setting mode you want to use. 5 Click OK. Help and Support For more information about changing the power management settings in Windows XP, click Start, then click Help and Support. Type the keyword power management in the HelpSpot Search box , then click the arrow. www.gateway.
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Chapter 8: Managing Power Activating and Using Hibernate Mode To activate Hibernate mode: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. - OR In Windows 2000, click Start, Settings, then click Control Panel. The Control Panel window opens. 142 2 Click/Double-click the Power Options or Power Management icon. The Power Options Properties dialog box opens. 3 Click the Hibernate tab.
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Changing power settings To use Hibernate mode: ■ As an automatic power savings mode: Open the Power Options dialog box, then click the Power Schemes tab. Click the arrow button to open the System hibernates list, then click the time you want to use. - OR Open the Power Options dialog box, then click the Advanced tab. Hibernate is now an option in the Power buttons lists. ■ As a manually-selected power savings mode: In Windows XP, click Start, then click Turn Off Computer.
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Chapter 8: Managing Power To change SpeedStep settings in Windows XP: 1 2 Turn on your notebook. 3 4 Open the Power menu. 5 6 7 As soon as it starts and you see a startup screen, press F2. The BIOS Setup utility opens. Highlight Power Management Control, then change the value by pressing the + key. Highlight Power Savings, then change the value by pressing the + key. Open the Exit menu, then highlight Exit Saving Changes and press ENTER. Select Yes, then press ENTER.
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Changing power settings 3 Click the Intel SpeedStep technology tab. 4 Change any of the following settings: 5 ■ To run the processor at full speed regardless of the power source, click the arrow button to open the Running on batteries list, then click Maximum Performance. ■ To run the processor at reduced speed (using less power) regardless of the power source, click the arrow button to open the Plugged in list, then click Battery Optimized Performance.
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Chapter 8: Managing Power 146 www.gateway.
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Travel Tips These tips can make traveling with your notebook more convenient and trouble-free. Read this chapter to learn about: ■ Using the modem ■ Using your radio frequency wireless connections ■ Transferring files ■ Protecting your notebook from loss and theft ■ Managing your notebook’s power efficiently Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/.
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Chapter 9: Travel Tips Modem ■ Take a telephone cord to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler. ■ Take a telephone line protector. ■ Take a telephone line tester to check for unsafe lines, especially if you are traveling internationally. ■ Take remote access information with you so you can connect to your ISP while outside of your usual calling area.
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Files Files ■ Copy your working files from your desktop computer to your notebook before you travel. ■ If you need to access your desktop computer files from your notebook while traveling, set up the desktop computer for remote access. Contact your network administrator for more information about remote access. ■ Take extra diskettes for transferring files between computers and backing up files.
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Chapter 9: Travel Tips To create a startup password: 1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, highlight Supervisor Password, then press ENTER and follow the instructions. You must set the supervisor password in order to set the user (startup) password. 3 Highlight User Password, then press ENTER and follow the instructions. This is the password you need to enter at startup.
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Customizing Your Notebook This chapter provides information about customizing your computer by changing settings in Windows.
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Chapter 10: Customizing Your Notebook Adjusting the screen and desktop settings Adjusting the color depth and screen area are two of the most basic display settings you may need to change. You can also adjust settings such as the screen background and screen saver. Adjusting the color depth Color depth is the number of colors your screen displays. Various image types require various color depths for optimum appearance.
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Adjusting the screen and desktop settings 3 Click the Settings tab. 4 Click the arrow button to open the Color quality or Colors list, then click the color depth you want. 5 To save your changes in Windows XP, click OK, then click Yes. - OR To save your changes in Windows 2000, click OK, then click OK again. Help and Support For more information about adjusting display settings in Windows XP, click Start, then click Help and Support.
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Chapter 10: Customizing Your Notebook Adjusting the screen resolution You can increase the screen resolution to fit more icons on your desktop, or you can decrease the resolution to make reading the display easier. The higher the resolution, the smaller individual components of the screen (such as icons and menu bars) appear. To adjust the screen resolution: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens.
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Adjusting the screen and desktop settings 4 5 Drag the Screen resolution or Screen area slider to the size you prefer. To save your changes in Windows XP, click OK, then click Yes. - OR To save your changes in Windows 2000, click OK, then click OK again. Help and Support For more information about adjusting screen resolution in Windows XP, click Start, then click Help and Support. Type the keyword changing screen resolution in the HelpSpot Search box , then click the arrow. www.gateway.
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Chapter 10: Customizing Your Notebook Applying a color scheme A color scheme is a set of colors that you can apply to your Windows environment. For example, you can change the appearance of such things as the desktop, windows, and dialog boxes. You can select an existing scheme or create your own. To select a color scheme in Windows XP: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes.
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Adjusting the screen and desktop settings To select a color scheme in Windows 2000: 1 Click Start, Settings, then click Control Panel. The Control Panel window opens. 2 3 Double-click the Display icon. The Display Properties window opens. 4 If you want to apply one of Windows’ color schemes, click the arrow button to open the Scheme list, click the scheme you want, then click OK. The new scheme appears on your desktop. Click the Appearance tab.
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Chapter 10: Customizing Your Notebook Changing the desktop background In Windows XP, you can change the Windows desktop background picture. Windows provides several alternative backgrounds, or you can use pictures that you have created or retrieved from other sources. In Windows 2000, you can change the Windows desktop background to either a picture or an HTML document. Windows provides several background pictures.
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Adjusting the screen and desktop settings 4 If you want the picture you chose to cover the entire screen, click the arrow button to open the Position list, then click Stretch or Tile. 5 If the picture you chose does not cover the entire screen and you did not choose to stretch or tile the image in Step 4, you can change the solid color behind the picture by clicking the arrow button to open the Color list, then clicking a color. 6 Click OK.
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Chapter 10: Customizing Your Notebook 3 Click the Background tab. 4 Click a picture name on the Select a background picture or HTML document as Wallpaper list. - OR Select a background picture from another location by clicking Browse. 160 5 If you want the picture you chose to cover the entire screen, click the arrow button to open the Picture Display list, then click Tile.
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Adjusting the screen and desktop settings Selecting a screen saver You can use a screen saver to keep others from viewing your display while you are away from your computer. Windows supplies a variety of screen savers that you can choose from, and many more are available from the Internet and as commercial products. To select a screen saver: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes.
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Chapter 10: Customizing Your Notebook 4 Click the arrow button to open the Screen Saver list, then click the screen saver you want. Windows previews the screen saver. 5 If you want to customize the screen saver, click Settings, then make your changes. If the Settings button is not available, you cannot customize the screen saver you selected. 6 In Windows XP, if you want to display the Welcome (Login) screen whenever you close the screen saver, click the On resume, display Welcome screen check box.
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Changing the touchpad settings Changing the touchpad settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other touchpad settings. To change the touchpad settings: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. - OR In Windows 2000, click Start, Settings, then click Control Panel. The Control Panel window opens.
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Chapter 10: Customizing Your Notebook 3 Click one of the tabs to change the touchpad settings: ■ Motion lets you customize the speed the pointer moves across the screen and the use of autojump. ■ Orientation lets you set the direction the pointer moves across the screen relative to the direction your finger moves across the touchpad. ■ Tapping lets you customize the tap response and sensitivity of the touchpad. ■ Gestures lets you assign specific actions to zones on the touchpad.
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Programming the multi-function buttons Programming the multi-function buttons The Multi-function Keyboard Utility lets you change the actions of the multi-function buttons. For a description of the buttons, see “Multi-function buttons” on page 27. To program the multi-function buttons: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Switch to Classic View.
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Chapter 10: Customizing Your Notebook 3 Click the tab corresponding to the multi-function button you want to program. To see which button each tab corresponds to, see “Multi-function buttons” on page 27. 4 Click a program in the list. - OR Click Browse to select a program not in the list. 5 166 Click OK to change the function, then click OK again. www.gateway.
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Adding and modifying user accounts Adding and modifying user accounts In Windows XP, you can create and customize a user account for each person who uses your computer. You can also switch (change) user accounts without turning off your computer. User account tips ■ If you want to create an account for someone, but you do not want that user to have full access to your computer, be sure to make that account limited. Remember that limited accounts may not be able to install some older programs.
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Chapter 10: Customizing Your Notebook To switch user accounts in Windows XP: 168 1 Click Start, then click Log Off. The Log Off Windows dialog box opens. 2 3 Click Switch User. The Windows Welcome screen opens. Click the user account that you want to use. When you switch between users, any programs that were running for the previous user continue to run. www.gateway.
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Using a Wireless Ethernet Network This chapter provides the information you need to set up and use a wireless Ethernet network.
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Chapter 11: Using a Wireless Ethernet Network Using a wireless network Your notebook may have wireless Ethernet networking built-in. The information in this section tells you how to set up and access a wireless network. If your notebook does not have wireless networking built-in and you would like to purchase a wireless network PC Card, contact Gateway’s Add-on Sales department or visit our Web site at www.gateway.com.
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Using wireless Ethernet in Windows XP Using wireless Ethernet in Windows XP If your system does not use Windows XP, follow the instructions under “Using wireless Ethernet in Windows 2000” on page 196. Setting up wireless Ethernet networking in Windows XP If you have wireless Ethernet, the first time you start your notebook, your system automatically installs the wireless Ethernet drivers. Immediately following the initial startup, you may be instructed to run the Network Setup Wizard.
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Chapter 11: Using a Wireless Ethernet Network To run the Windows XP Network Setup Wizard: 1 Click on the Network Setup Wizard icon The Network Setup Wizard opens. on the Windows XP taskbar. -ORClick Start, All Programs, Accessories, Communications, then click Network Setup Wizard. The Network Setup Wizard opens. 2 172 Click Next to continue through the wizard. www.gateway.
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Using wireless Ethernet in Windows XP 3 Click Next. The wizard found disconnected network hardware screen opens. 4 Click to select the Ignore disconnected network hardware check box, then click Next. The Select a connection method screen opens. www.gateway.
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Chapter 11: Using a Wireless Ethernet Network 5 Click the method that your notebook uses to access the Internet, then click Next. The Your computer has multiple connections screen opens. -ORClick Other, then click Next for a list of additional methods. Make a selection, then click Next. The Your computer has multiple connections screen opens. 174 www.gateway.
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Using wireless Ethernet in Windows XP 6 Click Let me choose the connections to my network, then click Next. The Select the connections to bridge screen opens. 7 Click to select the wireless network connection check box, then click Next. The Give this computer a description and name screen opens. www.gateway.
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Chapter 11: Using a Wireless Ethernet Network 176 8 Type a description of your notebook in the Computer description box. This description lets other network users identify who this notebook belongs to. 9 Type a unique computer name in the Computer name box. This name identifies this notebook on the network. 10 Click Next. The Name your network screen opens. 11 Type the name of the workgroup this notebook belongs to in the Workgroup name box.
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Using wireless Ethernet in Windows XP 13 Click Next to apply the network settings. The You’re almost done screen opens. 14 If you are setting up a wireless Ethernet network on other computers, you may want to use the Network Setup Wizard to do so. Click a method for installing and configuring the network on your other computers, then click Next. 15 Click Finish. Help and Support For more information about using the Network Setup Wizard in Windows XP, click Start, then click Help and Support.
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Chapter 11: Using a Wireless Ethernet Network Configuring Windows XP for wireless Ethernet To configure Windows XP to use the wireless Ethernet network: 178 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections. The Network and Internet Connections window opens. 2 Click/Double-click Network Connections. The Network Connections window opens.
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Using wireless Ethernet in Windows XP 7 Click the General tab. 8 If you are using a DHCP server, click Obtain an IP address automatically. - OR If you are not using a DHCP server, click Use the following IP address, then type the IP address in the IP address box and Subnet mask in the Subnet mask box. Important 9 10 11 If you are required to type an IP Address and Subnet Mask, ask your network administrator for the correct values.
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Chapter 11: Using a Wireless Ethernet Network Help and Support For more information about configuring a wireless network in Windows XP, click Start, then click Help and Support. Type the keyword wireless network in the HelpSpot Search box , then click the arrow. Creating a wireless Ethernet network in Windows XP After you have turned on wireless Ethernet networks, you may want to create a new wireless Ethernet network. You can create either an access point or peer-to-peer wireless Ethernet network.
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Using wireless Ethernet in Windows XP To create an access point wireless Ethernet network: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections. The Network and Internet Connections window opens. 2 Click/Double-click Network Connections. The Network Connections window opens. 3 Right-click Wireless Network Connection, then click View Available Wireless Networks.
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Chapter 11: Using a Wireless Ethernet Network 5 182 Click the Wireless Networks tab. www.gateway.
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Using wireless Ethernet in Windows XP 6 Click Add. The Wireless Network Properties dialog box opens. 7 Type the name of the network in the Network name (SSID) box. For an access point network, we recommend using the name of the access point device followed by the SSID name found on the back of the access point. Example: RG1000 1ff60a. 8 9 10 11 Click the Data encryption (WEP enabled) check box. Click to clear the The key is provided for me automatically check box.
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Chapter 11: Using a Wireless Ethernet Network 184 14 Make sure that the Network Authentication (Shared mode) check box is not selected. 15 Make sure that the This is a computer-to-computer (ad hoc) network check box is not selected. 16 17 Click OK to close the Wireless Network Properties dialog box. 18 Click Internet Protocol (TCP/IP) in the This connection uses the following items list. If you do not see Internet Protocol (TCP/IP), drag the scroll bar to see more choices. 19 Click Properties.
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Using wireless Ethernet in Windows XP 20 Click the General tab. 21 If you are using a DHCP server, click Obtain an IP address automatically. - OR If you are not using a DHCP server, click Use the following IP address, then type the IP address in the IP address box and Subnet mask in the Subnet mask box. Important 22 23 24 If you are required to type an IP Address and Subnet Mask, ask your network administrator for the correct values.
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Chapter 11: Using a Wireless Ethernet Network Help and Support For more information about configuring a wireless network in Windows XP, click Start, then click Help and Support. Type the keyword wireless network in the HelpSpot Search box , then click the arrow. Peer-to-peer (ad hoc) Use a peer-to-peer (ad hoc) network if you are setting up or joining a temporary or permanent computer-to-computer network for sharing files and peripheral devices.
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Using wireless Ethernet in Windows XP To create a peer-to-peer wireless Ethernet network: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections. The Network and Internet Connections window opens. 2 Click/Double-click Network Connections. The Network Connections window opens. 3 Right-click Wireless Network Connection, then click View Available Wireless Networks.
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Chapter 11: Using a Wireless Ethernet Network 5 188 Click the Wireless Networks tab. www.gateway.
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Using wireless Ethernet in Windows XP 6 Click Add. The Wireless Network Properties dialog box opens. 7 Type the name of the network in the Network (SSID) box. For a peer-to-peer network, this can be any network name not already in use, for example Adhoc. 8 9 Click the This is a computer-to-computer (ad hoc) network check box. If an encryption key has been agreed to by the other members of your network, go to Step 10. -ORIf your network is not using an encryption key, go to Step 16.
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Chapter 11: Using a Wireless Ethernet Network 190 14 Click the arrow button to open the Key length list, then click the key length you have agreed to. 15 Click the up or down arrow button next to Key index (advanced) to select the key index you have agreed to. 16 17 Click OK to close the Wireless Network Properties dialog box. 18 Click to select Internet Protocol (TCP/IP) in the This connection uses the following items list.
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Using wireless Ethernet in Windows XP 20 Click the General tab. 21 Click Use the following IP address. www.gateway.
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Chapter 11: Using a Wireless Ethernet Network 22 Type an IP Address value in the IP Address box and a Subnet Mask value in the Subnet Mask box for each wireless computer on your ad hoc network. The IP Address for computer 1 should end with a 1 and the IP Address for computer 2 should end with a 2. Example IP address and subnet mask for wireless computer 1 23 24 25 Example IP address and subnet mask for wireless computer 2 Click OK to close the Internet Protocol (TCP/IP) Properties dialog box.
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Using wireless Ethernet in Windows XP Connecting to a wireless Ethernet network in Windows XP To connect to an existing wireless Ethernet network: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections. The Network and Internet Connections window opens. 2 Click/Double-click Network Connections. The Network Connections window opens.
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Chapter 11: Using a Wireless Ethernet Network Turning your wireless Ethernet on or off in Windows XP There are times, such as when you are flying in an aircraft, when you should turn off your wireless Ethernet network. You can also turn off wireless Ethernet to conserve the battery charge on your notebook. To turn wireless Ethernet on or off: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections.
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Using wireless Ethernet in Windows XP 3 Right-click Wireless Network Connection, then click Status. The Wireless Network Connection Status dialog box opens. The meter shows the signal strength for wireless Ethernet on your notebook if other computers with the same network name are within range of your notebook. Important Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors.
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Chapter 11: Using a Wireless Ethernet Network Using wireless Ethernet in Windows 2000 If your system uses Windows XP, use the instructions under “Using wireless Ethernet in Windows XP” on page 171. Installing the ORiNOCO Client Manager If you have wireless Ethernet, the first time you start your notebook, your system automatically installs the wireless Ethernet drivers. Immediately following the initial startup, you may be asked to install the ORiNOCO Client Manager.
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Using wireless Ethernet in Windows 2000 Configuring the ORiNOCO client manager To use your wireless Ethernet, you need to configure your network settings. To configure the ORiNOCO Client Manager: 1 Click Start, Programs, ORiNOCO, then click Client Manager. The ORiNOCO Client Manager window opens. www.gateway.
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Chapter 11: Using a Wireless Ethernet Network 2 198 Click Actions, then click Add/Edit Configuration Profile. The Add/Edit Configuration Profile dialog box opens. www.gateway.
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Using wireless Ethernet in Windows 2000 3 Click Add to add a new profile. The Edit Configuration wizard opens to the Select Profile screen. 4 Type the name of the profile you are creating in the Profile Name box. When you create the first profile, you should rename the Default profile to the name of your profile. For example, if you will be using your computer on two different networks, such as at home and at work, you may want to name one profile Home and the other one Work. www.gateway.
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Chapter 11: Using a Wireless Ethernet Network 5 200 Click the arrow to open the Network Type list, then click the type of network associated with this profile. Your options include: ■ Access Point - Use this network type if you are joining a wireless network and accessing a wired network through an access point. Contact your network administrator or refer to the access point documentation for more information about using this network type.
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Using wireless Ethernet in Windows 2000 ■ Peer-to-Peer Group - Use this network type if you are setting up or joining a temporary or permanent computer-to-computer network for sharing files and peripheral devices. This type of network does not include an access point into a wired network. www.gateway.
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Chapter 11: Using a Wireless Ethernet Network 6 Click Next. The Identify Your Network screen opens. 7 Type the name of the network in the Network Name box. ■ For an access point or residential gateway network, we recommend using the name of the access point device followed by the SSID name found on the back of the access point, for example, RG1000 1ff60a. -ORType Any to connect to the first access point available. -ORClick Scan to scan for all access points that are within range of your notebook.
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Using wireless Ethernet in Windows 2000 Important All computers on your network must have the same network name and encryption key. For help, ask your network administrator. 8 Click Next. The Set Security screen opens. 9 10 Click the Enable Data Security check box. Click Use Alphanumeric Characters or Use Hexadecimal. ■ For an access point or residential gateway, this type must correspond to the security used by the access point.
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Chapter 11: Using a Wireless Ethernet Network 11 12 Type the network key in the Key 1 box. ■ For an access point or residential gateway, this key must be the last five digits of the network name, for example, ff60a. ■ For a peer-to-peer network, this key must be the same key that has been agreed upon by the other members of the network. Click the arrow to open the Encrypt data with list, then click Key 1.
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Using wireless Ethernet in Windows 2000 15 Click Next. The TCP/IP Behavior screen opens. 16 Click the check box if you are using this notebook on more than one network. This will force your notebook to renew the TCP/IP address each time you change profiles. 17 Click Finish to close the Edit Configuration wizard. www.gateway.
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Chapter 11: Using a Wireless Ethernet Network Identifying this notebook on the network in Windows 2000 If this is the first time you have used networking on your notebook, you need to provide Windows with the name of your notebook and the workgroup to which it belongs. To identify this notebook on the network: 206 1 Click Start, Settings, then click Control Panel. The Control Panel window opens. 2 3 Double-click the Network icon. The Network dialog box opens.
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Using wireless Ethernet in Windows 2000 6 Type a description of your notebook in the Computer description box. This description lets other network users identify who this notebook belongs to. 7 Click OK. www.gateway.
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Chapter 11: Using a Wireless Ethernet Network Configuring Windows 2000 for wireless Ethernet To configure Windows to use the wireless Ethernet network: 1 Click Start, Settings, then click Control Panel. The Control Panel window opens. 2 Double-click the Network icon. The Network dialog box opens. 3 Click TCP/IP -> ORiNOCO Mini PCI Card in the The following network components are installed items list. If you do not see Internet Protocol (TCP/IP), drag the scroll bar to see more choices.
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Using wireless Ethernet in Windows 2000 5 Click the IP Address tab. 6 If you are using a DHCP server, click Obtain an IP address automatically. - OR If you are not using a DHCP server, click Specify an IP address, then type the IP address in the IP address box and the Subnet mask in the Subnet mask box. Important If you are required to type an IP Address and Subnet Mask, ask your network administrator for the correct values. www.gateway.
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Chapter 11: Using a Wireless Ethernet Network 7 8 Click OK to close the TCP/IP Properties dialog box. Click OK to close the Network dialog box. Connecting to a wireless Ethernet network in Windows 2000 After you have set up your profiles for all the possible wireless Ethernet networks you may want to connect to, you can select which network to access. To connect to a wireless Ethernet network: 1 2 Right-click the ORiNOCO Client Manager icon on the taskbar.
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Using wireless Ethernet in Windows 2000 Checking network signal strength in Windows 2000 If your wireless Ethernet network is running slower than you expect, you should check your network signal strength. If you find the signal strength is low, try moving to a new location to increase the signal strength. To check the signal strength of your wireless Ethernet network: ■ Click Start, Programs, ORiNOCO, then click Client Manager. The ORiNOCO Client Manager window opens.
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Chapter 11: Using a Wireless Ethernet Network 212 www.gateway.
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Moving From Your Old Computer If your new notebook is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one.
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Chapter 12: Moving From Your Old Computer Using the Windows XP Files and Settings Transfer Wizard If your new computer is running Windows XP, you can move your data files and personal settings, such as display, Internet, and e-mail settings, from your old computer to your new one by using the Files and Settings Transfer Wizard. The wizard also moves specific files or entire folders, such as My Documents, My Pictures, and Favorites.
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Transferring files Transferring files You can manually transfer your personal data files by copying them to removable media, such as a diskette, CD, or Zip disk, or by using a home network. For more information, see “Creating data CDs” on page 103, “Connecting to a wired Ethernet network” on page 32, and “Using a Wireless Ethernet Network” on page 169. Finding your files Many programs automatically save your personal data files in the My Documents folder.
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Chapter 12: Moving From Your Old Computer You can often identify different data file types by looking at the file’s extension (the part of the file name following the last period). For example, a document file might have a .DOC extension and a spreadsheet file might have an .XLS extension. File type File usually ends in... Documents .DOC, .TXT, .RTF, .HTM, .HTML, .DOT Spreadsheets .XLS, .XLT, .TXT Pictures .JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG, .EPS Movies .MPEG, .MPG, .AVI, .GIF, .
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Transferring Internet settings Transferring Internet settings You can use different methods to transfer your Internet account from your old computer to your new one. Setting up your ISP ■ If your current Internet Service Provider (ISP) software came preinstalled on your new computer, run that setup program. If it asks to set up a new account or an existing one, choose to reconnect to an existing account.
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Chapter 12: Moving From Your Old Computer Transferring your e-mail and address book Refer to your old e-mail program’s online help for information on exporting and importing e-mail messages and the address book. You can often export all of your old e-mail messages or address book to a diskette, then import them from the diskette into your new computer’s e-mail program.
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Installing your old printer or scanner Installing a parallel port printer You can usually install parallel port printers by following these steps. To install your old printer: 1 2 3 4 Shut down and turn off your computer. Connect your parallel port printer. Turn on your printer, then your computer. If Windows detects your printer, install your printer by following the on-screen instructions. You are finished. - OR If Windows does not detect the printer, go to the next step.
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Chapter 12: Moving From Your Old Computer Installing your old programs You probably use some programs that did not come installed on your new computer, such as personal finance software, graphics programs, or games. Spend some time going through your old computer’s Start and Programs menus, making note of any programs you want to install on your new computer. Locate your original program installation CDs and installation guides.
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Maintaining Your Notebook This chapter provides basic information about maintaining your notebook hardware and software.
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Chapter 13: Maintaining Your Notebook Caring for your computer To extend the life of your system: ■ Be careful not to bump or drop your computer, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. ■ When transporting your computer, we recommend that you put it in a carrying case. ■ Keep diskettes, modular drives, and your computer away from magnetic fields. Magnetic fields can erase data on both diskettes and hard drives.
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Caring for your computer Maintenance task Monthly When needed See... X X page 235 Recalibrate the battery X page 132 Clean computer case X page 237 Clean keyboard X page 238 Clean screen X page 238 Clean mouse X page 238 Back up files Immediately after purchase www.gateway.
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Chapter 13: Maintaining Your Notebook Creating an emergency startup diskette An emergency startup diskette is a diskette that contains critical information that you need to start your computer if Windows fails to start. You should create a startup diskette as soon as you get your computer. To create an emergency startup diskette in Windows XP: 224 1 2 3 Place a blank diskette labeled Startup into the diskette drive. 4 Click to select the Create an MS-DOS startup disk check box, then click Start.
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Creating an emergency startup diskette 5 When you see the warning message, click OK. Windows copies files to the emergency startup diskette. 6 When Windows finishes copying files, remove the diskette from the diskette drive. 7 To prevent the diskette from being erased or infected by viruses, you should write-protect it by sliding the write-protect tab up. Not writeprotected 8 Writeprotected Store your emergency startup diskette in a safe place with your other backup software media. www.gateway.
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Chapter 13: Maintaining Your Notebook Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time, because they are activated on a certain date.
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Protecting your computer from viruses To scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2002. Norton AntiVirus opens. Scan for viruses 2 Click Scan for Viruses. Scan 3 Click the type of scan you want to make in the Scan area, then under Actions, click Scan. www.gateway.
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Chapter 13: Maintaining Your Notebook To remove a virus: 1 2 3 Find and remove the virus immediately using Norton AntiVirus. Turn off your computer and leave it off for at least 30 seconds. Turn on your computer and rescan for the virus. To update Norton AntiVirus: 228 1 Click Start, All Programs, Norton AntiVirus, then click LiveUpdate - Norton AntiVirus. The LiveUpdate wizard opens. 2 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files.
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Managing hard drive space Managing hard drive space Windows provides several utilities you can use to manage your hard drive. Checking hard drive space To check hard drive space: 1 In Windows XP, click Start, then click My Computer. - OR In Windows 2000, double-click the My Computer icon. 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears. www.gateway.
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Chapter 13: Maintaining Your Notebook Using Disk Cleanup Delete unneeded files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: 1 In Windows XP, click Start, then click My Computer. - OR In Windows 2000, double-click the My Computer icon. 230 2 Right-click the hard drive that you want to delete files from, for example Local Disk (C:), then click Properties. The Properties dialog box opens at the General tab. 3 Click Disk Cleanup.
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Managing hard drive space 4 Make sure that the check box beside each file type you want to delete is selected. For more information about file types you can delete, read the descriptions in the Disk Cleanup dialog box. 5 Click OK, then click Yes. Help and Support For more information about keeping the hard drive space free of unnecessary files in Windows XP, click Start, then click Help and Support. Type the keyword disk cleanup in the HelpSpot Search box , then click the arrow.
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Chapter 13: Maintaining Your Notebook 3 Click the Tools tab. 4 5 Click Check Now. Click the options to use, then click Start. For help, press F1. Windows checks the drive for errors. This process may take several minutes. 6 Correct any problems that are found by following the on-screen instructions. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 7 Click OK.
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Managing hard drive space Defragmenting the hard drive When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for your computer to use a file, Windows must search for the pieces of the file and put them back together. This process slows the hard drive performance.
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Chapter 13: Maintaining Your Notebook 3 Click the Tools tab. 4 5 Click Defragment Now. If Disk Defragmenter does not start automatically, click Start or Defragment. Disk Defragmenter shows its progress on the screen. When finished, Disk Defragmenter asks if you want to quit the program. 6 Click Close or Yes. Help and Support For more information about defragmenting the hard drive in Windows XP, click Start, then click Help and Support.
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Managing hard drive space Backing up files Backing up files and removing them from the hard drive frees space for new files on the hard drive. It also protects you from losing important information if the hard drive fails or you accidentally delete files. You should back up your files regularly to a writable CD (if you have a recordable drive) or to diskettes. Use a backup device, such as a recordable drive or Zip drive, to do a complete hard drive backup (see “Using a recordable drive” on page 103).
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Chapter 13: Maintaining Your Notebook Using the Scheduled Task Wizard The Scheduled Task Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and Error-checking. To start the Scheduled Task Wizard: 1 Click Start, All Programs, Accessories, System Tools, then click Scheduled Tasks. The Scheduled Tasks window opens. 2 Double-click Add Scheduled Task. The Scheduled Task Wizard window opens.
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Cleaning your computer Help and Support For more information about using the Scheduled Task Wizard in Windows XP, click Start, then click Help and Support. Type the keyword Scheduled Task Wizard in the HelpSpot Search box , then click the arrow. Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your system performing at its best.
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Chapter 13: Maintaining Your Notebook Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off your computer and turn the unit upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it.
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Cleaning your computer 3 Remove the retaining ring and mouse ball. 4 5 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. 6 Replace the mouse ball and lock the retaining ring into place. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Help and Support For a video tutorial about cleaning the mouse, click Start, Help and Support, Video tutorials, Maintaining your computer, then click Cleaning the mouse. www.gateway.
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Chapter 13: Maintaining Your Notebook 240 www.gateway.
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Restoring Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows 14
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Chapter 14: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important Before you try to fix a problem by reinstalling software from your Gateway Restoration CDs, make sure that you have tried these steps first: ■ ■ Use the diagnostics and troubleshooting tools found in HelpSpot.
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Reinstalling device drivers Reinstalling device drivers Device drivers are programs that control devices such as monitors, CD and DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original computer hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.
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Chapter 14: Restoring Software 4 5 Click OK. The System Restoration Kit program starts. If the Welcome to the System Restoration Kit window opens, close it by clicking OK. 6 7 Click the Reinstall Drivers and Applications tab. 8 Click Manual Installation, then select a single device driver to reinstall. If you do not see the driver you want to reinstall, click the Find More button at the bottom of the window to complete the list of available device drivers.
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Updating device drivers Updating device drivers The Restoration CDs contain a device driver update utility that works over the Internet. If you do not have an Internet Service Provider, the update utility works by direct-dialing the device driver update service. Important If your system came equipped with a wireless device, only use the drivers approved for the country the device will be used in. See the red Gateway CD or the Gateway Technical Support Web site (www.gateway.com/support).
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Chapter 14: Restoring Software 8 Install available updated device drivers by following the on-screen instructions. Depending on the device driver you are updating, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. Help and Support For more information about updating device drivers in Windows XP, click Start, then click Help and Support.
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Reinstalling programs 7 Click Manual Installation, then select a single program to reinstall. - OR Click Automatic Installation, then select multiple programs to reinstall. (Grayed out programs are not available for Automatic Installation. To select these programs, click Manual Installation.) 8 9 Click Install. Follow any additional on-screen instructions. Depending on the programs you are reinstalling, you may only need to restart your computer to complete the installation.
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Chapter 14: Restoring Software Reinstalling Windows If your computer is not working properly, try the following options to correct the problem: ■ Troubleshooting. For more information, see “Troubleshooting” on page 261. ■ Reinstalling device drivers. For more information, see “Reinstalling device drivers” on page 243. If the options above do not correct the problem, you can use the Restoration CDs to reinstall Windows and other software.
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Reinstalling Windows 8 9 10 11 Select Option 2. Automatic installation of Windows XP. Remove the red Gateway CD and insert the blue Operating System CD into your CD or DVD drive, then press any key to continue. Wait while the setup program copies files to your hard drive. When the computer restarts, do NOT press any key to boot from CD. When prompted, accept the License Agreement by clicking I accept the agreement, then click Next to continue.
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Chapter 14: Restoring Software 250 www.gateway.
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Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook.
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Chapter 15: Upgrading Your Notebook Adding and removing a PC Card Your notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts a single Type II or Type III card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping means that you can insert a PC Card while your notebook is running. If your PC Card does not work after hot-swapping, refer to the PC Card manufacturer’s documentation for further information.
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Adding and removing a PC Card To remove a PC Card: 1 Click the remove hardware icon in the taskbar, then select the PC Card name and click Stop. -ORTurn off your notebook. Important 2 3 If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. www.gateway.
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Chapter 15: Upgrading Your Notebook Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Caution ESD can permanently damage electrostatic discharge-sensitive components in your computer. Prevent ESD damage by following ESD guidelines every time you open the computer case.
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Adding or replacing memory Adding or replacing memory Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use only memory modules designed for the Gateway Solo 1450 for upgrading your memory. To add or replace memory modules: 1 Follow the instructions under “Preventing static electricity discharge” on page 254.
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Chapter 15: Upgrading Your Notebook 4 256 Remove the memory bay cover screw, then remove the memory bay cover. www.gateway.
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Adding or replacing memory 5 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. Pull the memory module out of the slot. www.gateway.
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Chapter 15: Upgrading Your Notebook 6 Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so that it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. Important 7 8 258 Use only memory modules designed for the Gateway Solo 1450. Gently push the module down until it clicks in place.
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Replacing the hard drive Replacing the hard drive If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. To replace the hard drive: 1 Follow the instructions under “Preventing static electricity discharge” on page 254 for important precautions. 2 Shut down your notebook, then disconnect the power adapter and modem and network cables. 3 Turn your notebook over, then remove the battery. For more information, see “Changing batteries” on page 133.
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Chapter 15: Upgrading Your Notebook 260 4 Remove the hard drive screws, then pull the drive kit straight out from your notebook. 5 6 7 Slide the new hard drive kit into the bay. Replace the screws that secure the hard drive kit to your notebook. Insert the battery, then connect the AC adapter, modem, and network cables, and turn on your notebook. www.gateway.
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Troubleshooting This chapter provides some solutions to common computer problems. Read this chapter to learn how to: ■ Troubleshoot typical hardware and software issues ■ Get telephone support ■ Use automated troubleshooting systems ■ Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 35 for more information about how to get help.
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Chapter 16: Troubleshooting Safety guidelines While troubleshooting your computer, follow these safety guidelines: ■ Never remove the memory bay cover or hard drive while your computer is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected. ■ Make sure that you are correctly grounded before accessing internal components.
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First steps First steps If you have problems with your computer, try these things first: ■ Make sure that the AC power adapter is connected to your computer and an AC outlet and that the AC outlet is supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. ■ Make sure that your hard drive is not full.
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Chapter 16: Troubleshooting Software support tools Your system may include the following support tool to help you diagnose and fix problems: ■ PC Doctor is a comprehensive hardware diagnostic and system information tool that can test your computer and determine its configuration. PC Doctor provides 85 professional diagnostic tests directly from your computer. This support tool is available from HelpSpot or by clicking Start, All Programs, then clicking Gateway Utilities. 264 www.gateway.
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Troubleshooting Troubleshooting CD, DVD, CD-RW, or DVD/CD-RW drives Your computer does not recognize a disc or the drive ■ The disc may not be correctly seated in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so that the retainers hold the disc in place. ■ Make sure that the disc label is facing up. ■ Try a different disc. Occasionally discs are flawed and cannot be read by the drive. ■ Clean the disc.
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Chapter 16: Troubleshooting A DVD movie will not play ■ Make sure that the label or side you want to play is facing up. ■ Shut down and restart your computer. ■ The DVD’s regional code and your computer’s regional code may not match. Regional codes help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the regional code on the disc and the regional code for the DVD drive must match.
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Troubleshooting Device installation You have computer problems after adding a new device Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict. To check IRQ usage in Windows XP: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. 2 Click/Double-click System, click the Hardware tab, then click Device Manager.
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Chapter 16: Troubleshooting To free IRQ resources for the new device: 1 In the Device Manager window, check the device list for a resource conflict. A resource conflict appears as a black exclamation point in a yellow circle. 2 Remove the device you are trying to install, then determine which one of the existing devices or ports you can disable. 3 Right-click the device or port you want to disable, then click Disable. The device or port is disabled.
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Troubleshooting The light on the diskette drive is lit continuously ■ Remove the diskette from the drive. If the light stays on, try restarting your computer. Display The screen resolution is not correct ■ Change the screen resolution and color depth from the Display Properties dialog box. For more information, see “Adjusting the color depth” on page 152 and “Adjusting the screen resolution” on page 154.
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Chapter 16: Troubleshooting File management A file was accidentally deleted To restore deleted files: 1 2 Double-click the Recycle Bin icon. Right-click the file you want to restore, then click Restore. The file is restored to the place where it was originally deleted from. If the Recycle Bin was emptied before you tried to restore a file, the file cannot be recovered. Help and Support For more information about restoring deleted files in Windows XP, click Start, then click Help and Support.
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Troubleshooting Help and Support For more information about file management in Windows XP, click Start, then click Help and Support. Type the keyword file management in the HelpSpot Search box , then click the arrow. You receive a “Data error” message ■ This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program.
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Chapter 16: Troubleshooting Help and Support For more information about troubleshooting Internet connections in Windows XP, click Start, then click Help and Support. Type the keyword troubleshooting connections in the HelpSpot Search box , then click the arrow. You receive an “Unable to locate host” message and are unable to browse the Internet This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties.
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Troubleshooting Keyboard The external keyboard does not work ■ Make sure that the keyboard cable is plugged in correctly. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ If you spilled liquid in the keyboard, turn off your computer and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again.
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Chapter 16: Troubleshooting Modem Your modem does not dial or does not connect ■ Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See “Left side” on page 3 to make sure that the connections have been made correctly. ■ Make sure that your computer is connected to the telephone line and the telephone line has a dial tone. ■ Make sure that the modem cable is less than 6 feet (1.8 meters) long.
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Troubleshooting Help and Support For more information about dialing settings in Windows XP, click Start, then click Help and Support. Type the keyword dialing in the HelpSpot Search box , then click the arrow. ■ Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. You should not have these devices plugged into the same telephone line as the modem. ■ Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem.
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Chapter 16: Troubleshooting If your system has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your system has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.
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Troubleshooting ■ Run Windows modem diagnostics. To run modem diagnostics: 1 2 Close all open programs. In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. - OR In Windows 2000, click Start, Settings, then click Control Panel. The Control Panel window opens. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab.
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Chapter 16: Troubleshooting To turn down the modem volume: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. - OR In Windows 2000, click Start, Settings, then click Control Panel. The Control Panel window opens. 2 Click/Double-click the Phone and Modem Options or Modems icon, then click the Modems tab. 3 4 5 Select the modem you want to adjust, then click Properties.
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Troubleshooting Networks You cannot connect to your company network ■ Every network is unique. Contact your company computer department or network administrator for help. Help and Support For more information about network troubleshooting in Windows XP, click Start, then click Help and Support. Type the keyword network troubleshooting in the HelpSpot Search box , then click the arrow. Passwords Your computer does not accept your password ■ Make sure that CAPS password.
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Chapter 16: Troubleshooting ■ If your system is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on. ■ Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables. Your computer is not working on battery power ■ Make sure that the battery is installed correctly.
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Troubleshooting To set a default printer in Windows XP: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. To set a default printer in Windows 2000: 1 2 ■ Click Start, Settings, then click Printers.
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Chapter 16: Troubleshooting Help and Support For more information about printer troubleshooting in Windows XP, click Start, then click Help and Support. Type the keyword printer troubleshooter in the HelpSpot Search box , then click the arrow. To make sure that the printer is not set to work offline in Windows 2000: 1 2 Click Start, Settings, then click Printers. Right-click the name of the printer you want to use.
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Troubleshooting Help and Support For more information about troubleshooting sound issues in Windows XP, click Start, then click Help and Support. Type the keyword sound troubleshooter in the HelpSpot Search box , then click the arrow. Video The external monitor is not working ■ Make sure that you have pressed FN+LCD/CRT to activate the external monitor option. ■ Make sure that the monitor power is turned on and that the video cable is correctly connected. www.gateway.
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Chapter 16: Troubleshooting Telephone support Before calling Gateway Technical Support If you have a technical problem with your computer, follow these recommendations before contacting Gateway Technical Support: ■ Make sure that your computer is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on. ■ If a peripheral device, such as a keyboard or mouse does not appear to work, make sure that all cables are plugged in securely.
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Telephone support Telephone support Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone keypad to find answers to common problems.
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Chapter 16: Troubleshooting Tutoring and training Gateway's Technical Support professionals cannot provide hardware and software training or tutorial services. Instead, Gateway recommends the following tutoring and training resources. Self-help If you have how-to questions about using your Gateway-supplied hardware or software, consult the following resources: ■ The printed or online documentation that came with your hardware or software.
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Tutoring and training Training Gateway provides the following in-person and computerized training: Resource Service description For more information In-Store Training at Gateway Country stores Our friendly and knowledgeable software trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint. www.gateway.com/country Gateway Learning Libraries A variety of courses and tutorials are available on CD.
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Chapter 16: Troubleshooting 288 www.gateway.
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Safety, Regulatory, and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system.
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Chapter A: Safety, Regulatory, and Legal Information ■ Openings in the computer case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system for ventilation when you set up your work area. Never insert objects of any kind into the computer ventilation openings. ■ Some products are equipped with a three-wire power cord to make sure that the product is properly grounded when in use.
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Regulatory compliance statements Regulatory compliance statements Wireless Guidance Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. The following section is a general overview of considerations while operating a wireless device. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections).
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Chapter A: Safety, Regulatory, and Legal Information 292 Warning Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.
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Regulatory compliance statements United States of America Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
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Chapter A: Safety, Regulatory, and Legal Information FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Solo 1450 This device complies with Part 15 of the FCC Rules.
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Regulatory compliance statements Telecommunications per FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company. An FCC-compliant telephone line cord with a modular plug is required for use with this device.
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Chapter A: Safety, Regulatory, and Legal Information Canada Industry Canada (IC) Intentional emitter per RSS 210 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
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Regulatory compliance statements Telecommunications per DOC notice (for products fitted with an IC-compliant modem) The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.
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Chapter A: Safety, Regulatory, and Legal Information Mexico Intentional emitter Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in Mexico if a SCT ID is on the system label.
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Laser safety statement Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.
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Chapter A: Safety, Regulatory, and Legal Information Notices Copyright © 2002 Gateway, Inc. All Rights Reserved 14303 Gateway Place Poway, CA 92064 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
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Index A B AC adapter connecting 16 connector 5 damaged 16 defective 17 international adapters 135 access point 180, 200 accessories 14 safety precautions 290 accounts America Online 70 ISP 70 user 167 ad hoc networking 186, 201 airplane power adapter 14, 135 alarms 137, 139 America Online 70 application key 24 arrow keys 24 AU file 91 audio headphone jack 3 microphone jack 3 muting 25, 81, 84 playing 86, 88, 89, 91, 94, 95 recording 89 troubleshooting 282 audio CD adding tracks to your library 99 cleaning
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activity indicator 4, 80 adding tracks to your library 99 cleaning 266 copying 111 creating data CD 103 creating music CD 107 drive 4, 79, 135 editing track information 98 eject button 4, 80 identifying drive 79 inserting 80 manual eject hole 4, 80 playing music 86, 88, 94 status indicator 22 troubleshooting 265 using 79 CD Player 88 CD-RW activity indicator 4, 80 copying CDs 111 creating data CD 103 creating music CD 107 drive 4, 79, 135 eject button 4, 80 identifying drive 79 inserting 80 manual eject hol
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music files 96 Customer Service 284 Accounting 285 Sales 285 Warranty 285 customizing 151 cutting files and folders 52, 66 text and graphics 66 D default printer 280 defragmenting hard drive 233 deleting files and folders 45, 54, 66, 230 desktop 44 adding icons 60 adding shortcuts 60 adjusting settings 152 changing background 158 changing color depth 152 changing color scheme 156, 157 changing number of colors 152 device drivers reinstalling 243 updating 245 devices 14, 33 dialing codes 148 digital camera
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activity indicator 4, 80 copying CDs 111 creating data CD 103 creating music CD 107 drive 4, 79, 135 eject button 4, 80 identifying drive 79 manual eject hole 4, 80 status indicator 22 troubleshooting 265 using 79 E electrostatic discharge (ESD) 254 e-mail 69, 75 address 75 button 8, 27 checking for messages 76 programming button 165 sending 75 transferring settings 214 emergency startup diskette 224 EmPower power adapter 135 Error-checking 231 eSupport 12, 13 Ethernet connecting 32 jack 3, 32 wireless 169
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serial number 10, 12 Web address 41 Web site 41 gateway.your.
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Ethernet 3, 32 headphone 3 microphone 3 modem 3, 31 network 3, 32 speaker 3 K Kensington cable lock lock slot 5 using while traveling 149 key combinations 25 keyboard 9, 23 cleaning 238 connecting 23 port 5, 33 programming buttons 165 shortcuts 66 troubleshooting 273 keys application 24 arrow 24 battery status 25 Break 25 Fn 24, 25 function 24 LCD/CRT 25 navigation 24 numeric 24 Pad Lock 25 Pause 25 power status 25 Scroll Lock 25 Standby 25 Status 25 system 24 system key combinations 25 toggle display 25 v
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Microsoft Certificate of Authenticity 11 MIDI file 91 minimize button 47 model number 6, 10, 149 modem 69 cable 33, 68 connecting 31 DSL 33, 68 international adapter 148 jack 3, 31 protecting from power surge 18 troubleshooting 274 monitor (VGA) port 5 switching display 25 mouse changing settings 163 cleaning 238 port 5, 33 troubleshooting 278 moving files 215 Internet settings 217 pointer 29 screen objects 30 MP3 file creating 96 editing track information 98 playing 91 MPEG file 91 multi-function buttons 8
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Sales 285 Warranty 285 Norton AntiVirus 226, 227 numeric keypad 24 numeric keypad indicator 22 O online help 36, 40 button 8, 27, 165 opening documents 64 files 29 folders 29 LCD panel 2 notebook 2 programs 29, 45 shortcut menu 30 ORiNOCO Client Manager configuring 197 installing 196 P Pad Lock indicator 22, 25 system key 25 parallel port 5, 33 password 149, 279 pasting files and folders 52, 66 text and graphics 66 pause text scrolling 25 PC Card adding 252 eject button 3, 252 inserting 252 installing 252
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status indicator 2 status pop-up menu 25 surge protector 18 troubleshooting 279 turning on notebook 19 printer 14 default 280 inkjet 14 installing 33, 218 laser 14 parallel port 5 port 5, 33 troubleshooting 280 USB port 5, 33 printing documents 65 programs closing 66 installing 220, 246 opening 29, 45 reinstalling 220, 246 R radio listening with MusicMatch 101 radio approval authorities 148 radio frequency wireless connections 148 RAM 255, 257 reboot 21 recalibrating the battery 132 recharging the battery
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guidelines for troubleshooting 262 static electricity 254 saving documents 63 scanner installing 33 scanning drive for errors 231 for viruses 227 Scheduled Tasks Wizard 236 screen adjusting settings 152 changing color depth 152 changing number of colors 152 changing resolution 154 saver 161 troubleshooting 269, 283 screen objects getting information 30 moving 30 selecting 29 screen saver 161 Scroll Lock status indicator 22, 25 system key 25 Search utility 58 searching for files and folders 55, 57 in HelpSpo
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DVD/CD-RW 22 hard drive 22 numeric keypad 22, 25 Pad Lock 22, 25 power 2 Scroll Lock 22, 25 support tool PC Doctor 264 surge protector 18 Suspend 25 system identification label 6, 10 system key combinations 25 system keys 24 T taskbar 45 Technical Support 285 technical support automated troubleshooting 285 eSupport 12, 13 FaxBack support 285 resources 284 Technical Support 285 tips before contacting 284 tutorial service 285 telephone automatically canceling a fax 126 canceling a fax 125 configuring Fax 117
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LCD panel 269 memory 273 modem 274 mouse 278 network 279 passwords 279 PC Cards 279 PC Doctor 264 power 279 printer 280 safety guidelines 262 screen 269, 283 screen area 269 screen resolution 269 sound 282 support tool 264 video 283 Web site connection speed 272 turning off notebook 20 turning on notebook 19, 21 tutoring fee-based 286 U upgrading 251 device drivers 245 Norton AntiVirus 228 USB port 5, 33 user accounts adding in Windows XP 167 switching in Windows XP 168 user-defined shortcut button 8, 27 p
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peer-to-peer networking 186, 201 residential gateway 200 setting up 171, 196 signal strength 194, 211 turning off 194, 210 turning on 194, 210 using while traveling 148 World Wide Web (WWW) 72 downloading files 74 write-protection for diskettes 225 Z Zip drive port 5, 33 313
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