User's Manual

CUSTOMER RESPONSIBILITIES
Gatekeeper Systems will work with you to ensure the success of the CartControl system.
There are, however, certain responsibilities that the customer accepts.
The CentralTransmitter remains mounted in a safe and secure fashion.
Ensuring that the CentralTransmitter is not damaged or altered in any fashion is the customer’s
responsibility. If you believe adjustments to the CentralTransmitter are required, please contact
Gatekeeper. Adjusting or modifying the CentralTransmitter will void the system warranty.
The Perimeter Antenna remains properly sealed to withstand traffic and weather.
Once installed, the Perimeter Antenna becomes part of the property and therefore the responsibility
of the customer or property owner/manager. In the event that the antenna is damaged for any reason
other than an obvious installation error, the customer will be charged for repair. Examples of antenna
damage not covered by warranty include: damage due to parking lot repair, deliberate sabotage,
unusual forces of nature such as earthquake or flood, or other acts not reasonably considered normal
operating characteristics of a retailer’s business. You will be supplied with a map of your property
showing the location of the antenna so you can perform visual inspections or provide to anyone per-
forming work on your property.
Customer notification components are maintained.
The customer is responsible for making sure that shoppers remain aware of the system’s presence
and function. Gatekeeper recommends performing periodic checks to make sure cart signs, parking
lot signs, and perimeter boundary stripes are still in place, kept clean, and are clearly visible to cus-
tomers. If you need to replace any signage, replacement signs are available for purchase from Gate-
keeper Systems.
Although difficult, a cart that locks as intended can still be physically removed from your
premises.
Gatekeeper Systems cannot be held responsible in the event a cart is physically removed from your
premises. In addition, while both the Gatekeeper wheel and the CartKeys are extremely durable and
have been proven to stand up to extreme conditions, obvious tampering, malicious damage, or ac-
cidental damage resulting from extreme impact (e.g. collisions between vehicles and system com-
ponents) are outside the bounds of intended use. Gatekeeper regrets that it cannot replace compo-
nents, under warranty, for these kinds of occurrences.
14 CartControl User Manual