User's Manual Part 2

Communication and Documentation
G
ATEKEEPER SYSTEMS INC.
2007
CART CONTAINMENT MANUAL
Page 64
9 Communication and Documentation
Communication
Communication with the Gatekeeper office is an important aspect of your partnership with Gatekeeper.
Upon first arrival to the job site:
4. Call [phone] x. 35.
5. Press ‘35’ when the recorded message begins.
6. When prompted, provided the following information:
• Store name & number
• Installer name
• Ticket number
• Arrival time
Upon completion of the job:
1. Call [phone] x. 35
2. Press ‘35’ when the recorded message begins.
3. When prompted, provided the following information:
• Store name & number
• Installer name
• Ticket number
• Departure time
• Total antenna linear footage
Documentation
Once an installation is complete, it is imperative that the following documentation is completed and sent to the
Gatekeeper office within 48 hours:
• Completed Installation Work Order (see
sample that follows)
• Training Acknowledgement
• Completed as-built drawing. Using the site
plan mark your splice locations, also make
any changes in antenna route.
• Pictures
• Central Transmitter location after it is
mounted (label the picture as CT01).
• Asphalt sealed. (label the picture as
ASPHALT01)
• Concrete sealed (label the picture as
CONCRETE01)
• Parking lot sign (label the picture as
SIGN01)
• Containment zone stripe (label the picture
as STRIPE01).
• Front of store (label the picture as
STORE01)
Problem Resolution
Should you encounter any technical issues, site plan layout challenges, or have scope of work questions while
working on an installation or performing a service visit, please call the Regional Field Service Supervisor for the
region you are working in (this applies to third party contractors):
• Paul Kammerer – West Region (West of the Mississippi) [phone] mobile
• David Spence – East Region (East of the Mississippi) [phone] mobile