User's Manual Part 2
Store Training
G
ATEKEEPER SYSTEMS INC.
2007
CART CONTAINMENT MANUAL
Page 63
GATEKEEPER SYSTEMS
GS2 CART CONTAINMENT SYSTEM
Q UICK S TART S YSTEM GUIDE
The following is a brief summary of some of the highlights of the Gatekeeper User Manual and should be used in
conjunction with the information outlined in the manual.
• Test the system daily. Equipped with a CartKey, push a cart to the perimeter boundary to ensure the GS2
Wheel locks. Unlock the wheel using the CartKey.
• If the GS2 Wheel does not lock, test a second cart. If the second cart does not lock, check the
CentralTransmitter (typically located in the receiving, customer service or reception area). Confirm that
power is being supplied to the unit. If the perimeter antenna has been damaged, the red light on the front of
the CentralTransmitter will flash. Contact Gatekeeper Customer Service at 888-808-9433..
• Ensure that each employee responsible for retrieving carts is equipped with a CartKey while they are on
duty. Make sure all new employees are aware of the location of the perimeter boundary.
• If the store utilizes an automatic “cart pusher”, each cart must be unlocked before adding it to the line. Never
place a locked cart into a cart corral.
• Be aware that each CartKey has the ability to both lock and unlock carts. To lock a cart with a CartKey,
simply press the red “Lock” button.
• When the CartKey battery is low, the display light on the face of the CartKey will flash. Using a coin, remove
the rear battery cover and replace the battery. See User Manual for detailed instructions on battery
replacement.
• If The GS2 Wheel does not unlock after depressing the “Unlock” button on the CartKey, you can reset the
Wheel by performing the following steps:
1. Hold the CartKey approximately 18” to 36” away from The GS2 Wheel. For best results, angle the
bottom of the CartKey so it is oriented towards The GS2 Wheel.
2. Depress the “Lock” button. This will reset The GS2 Wheel to accept the unlock signal.
3. Next, depress the “Unlock” button. This should unlock The GS2 Wheel. If this fails, notify the store
manager or lead store trainer.
If at any time you require product support or service, please contact
Gatekeeper’s 24-hour Toll Free Customer Service Hotline at:
888-808-9433