Operating instructions
39
SOLVING PROBLEMS
If any problems occur during operation, you will find solutions in the following table.
Problem The Easy Solution
The appliance does not operate 
when trying to start it
• Check, whether the appliance is properly connected 
to the power outlet and check if the power outlet does 
work. Therefore connect another appliance to the 
same power outlet.
• Check, whether the power cord and the plug are 
defective. Contact an authorised service centre, if they 
are defective.
• The appliance shuts off automatically to prevent 
overheating. Let the appliance cool down for 20 
minutes and try again.
The appliance does not gene 
rate a full vacuum
• Check, whether:
- the bag is in proper position (see: ›Sealing the  
 Plastic Bag‹) and whether the end of the bag  
 extends into the vacuum chamber. 
- the gaskets are clean and in perfect condition. 
- little pieces of food are inside the plastic bag 
 on the section of the sealing band. 
- the bag is leaking. You can proof this by  
 dipping the sealed bag into water. In case of  
 leaking, air would escape when you put slight  
 pressure on the bag. Seal the bag again or use  
 a new one.
The appliance does not seal the 
plastic bag properly
• Check, whether:
- the bag is in proper position (see: ›Sealing the  
 Plastic Bag‹) and whether the end of the bag  
 extends into the vacuum chamber. 
- something sticks to the sealing band or gaskets. 
- little pieces of food are inside the plastic bag 
 on the section of the sealing band.
• In case of an overheated sealing band the bag 
would melt. Open the appliance and let it cool 
down for a few minutes.
• In the event of overheating the appliance will 
automatically shut down (thermal cut out) to pre-
vent damage. Let the appliance cool down for 20 
minutes and try again.










