Instruction Manual
48
Problem Easy Solution
Frozen dessert
not frozen in
allocated time
•Dessertmixturewastoowarmwhenplacedintheicecreambowl
for time allocated in manual setting.
•Differentingredientsandquantitieswilleffectfreezingtime.Allow
for more time if using ingredients like eggs/alcohol.
Can’t remove
bowl insert after
churning
•Ingredientsmayhavespiltoverthesideofthebowlandintothe
chamber. Turn the machine off and let stand for 10 - 20 minutes to
defrost the ice cream. Then remove bowl and wipe the interior cham-
ber of the ice cream machine.
How do I make
soft serve ice
cream?
•Thefrozendessertsonthehardnessindicatorbarareonlythereas
a guide. Try making your soft serve on the sorbet setting. You can turn
the hardness back up if the ice cream is not hard enough.
I want my ice
cream even
harder!
•Removeicecreamfromicecreambowl,placeinanotherairtight
container and place in freezer for a further 1-2 hours or
until desired hardness is achieved.
Can I put my
mixins into the
custardbase?
•Putyourmix-insattheendwhenprompted.
Note: Often ingredients such as fruits may disintegrate during the
churning process if added to early.
My ice cream
maker seems
to be vibrating
briefly?
•Theinternalcompressorismountedonspecialrubbermountsto
reduce the noise and vibration during operation. When cooling is
not required the compressor will automatically turn off and a small
amount of vibration for 1-2 seconds is normal.
The controls
don’twork?
•Thechildlockmaybeon.PressandholdtheHOLDbuttonfor2
seconds to disengage the locking.
The ice cream
maker does not
remember my
lastsetting?
•Theinternalcomputerwillonlyrememberthesettingsonce
START|PAUSEhasbeenactivated.
The temperature
is reading in
Fahrenheit
•Press
button to change temperature units.
Ice Cream not
churning but the
compressor is on
•ThePRE-COOLisactivated.
•Topreservethelifeifthecompressorthereisaselftimeronthe
compressor. Please allow for up to 3 minutes for the compressor to
activate.
My ice cream is
icy?Why?
•Somedessertshaveahigherwatercontentinthemwhichwill
make the mixture more icy.
I pulled the ice
cream out of the
freezer and it is
veryhard.Why?
•Homemadeicecreamwillalwaysbeharderthanstoreboughtice
cream as it contains less air. We suggest removing the ice cream for
about 5-10 minutes before serving.
Can I place the
ice cream bowl
intothefreezer?
•Wedonotsuggestplacingtheicecreambowlthefreezerasthe
ice cream will freeze solid and be very difficult to scoop out. Do not
use any sharp or metal utensils to scoop the ice cream from the bowl
as it may scratch the coating.