rother Advanced User Manual
37
Solving Problems
If any problems occur during operation, you will find solutions in this section.
Problem Reason The Solution
Milk is not frothing •Startwithcold,freshmilk.
Do not re-foam already heated
milk. Try reducing milk volume
in jug.
Appliance is not hea-
ting.
The jug is not placed properly
on the power base.
The process has not yet been
started.
The selected temperature is
too low.
•Ensurejugiscorrectlypositi-
oned onto power base.
•PressSTART/STOPbuttonto
switch on the appliance; there-
after, the indicator must flash.
•Increasetemperatureby
turning the selection dial
clockwise.
Frothing disc is not mo-
ving or is dislodged.
Frothing disc is not inserted
correctly.
Ingredients have been added
too quickly.
1. Stop operation.
2. Remove liquid from jug.
3. Insert disc firmly into jug.
4. Refill jug with liquid.
•Addingredientsslowlyand
in small quantities. Finely cut
large pieces before adding.
Ingredients are not
melting.
Ingredients have been added
before milk has warmed up.
Ingredients are too large.
•AllowtheMilkFrotherto
heat for a few seconds before
adding ingredients.
•Finelycutlargepiecesbefore
adding.
Milk is too cold or too
hot.
Wrong temperature setting.
Too much or too less milk in
the jug.
•Adjustselectiondialtosuit
personal preference.
•Alwaysoperatetheappli-
ancebetweenMINandMAX
filling marks (inside the jug).