Guide

Troubleshooting
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Troubleshooting
Incorrect command line parameters when you install using Setup.exe
If you get an "Incorrect command line parameters" error when you install using Setup.exe:
1) Make sure you have not used the same options in both the command line and the Setup.ini
CmdLine= ; the options can only be in one place or the other.
2) Make sure you have not included the MSI file name in the command line or Setup.ini CmdLine= .
3) Make sure there is a space before the log file name if you use the syntax for writing a log file.
4) Make sure you have not placed a /qn switch between the /i switch and the name of the MSI file.
5) Make sure the syntax is correct.
Incorrect command line parameters when you install using Msiexec
If you get "Incorrect command line parameters" when you install using Msiexec:
1) Make sure there is a space before the log file name if you use the syntax for writing a log file.
2) Make sure you have not placed a /qn switch between the /i switch and the name of the MSI file.
3) Make sure the syntax is correct.
Creating an MSI log for debugging
If you do encounter a problem that cannot be resolved using the tips above, then you can create a log file.
This may help you and/or Tech Support diagnose the problem.
Msiexec /i "\\server\software\DeLorme\XMap7\DeLorme XMap 7.msi"
LICENSE_NUMBER=XXXX-XXXX-XXXX-XXXX /L*v C:\Setup.log /qn
OR
Setup.exe /V"LICENSE_NUMBER=XXXX-XXXX-XXXX-XXXX /L*v C:\Setup.log /qn"
If installing on Windows Vista or a newer operating system, the log file cannot be created on the root of
the C:\ drive. You will need to specify C:\users\<username>\Documents\Setup.log.
Another way to create a log file to diagnose repair and first run issues is to add the following key to the
registry if it doesn’t exist:
HKLM\Software\Policies\Microsoft\Windows\Installer\
Then add the value “Logging” with a value of voicewarmup or voicewarmupx if you want additional
information under the Installer Key. To find any logs generated by this method, open the “Run” window,
type in %temp% and click OK. The log files start with MSI and end with the .log extension, for example.
“MSI2b95.LOG”. Look for the log file that matches the time and date of your installation. If you don’t find
the log file with the matching time in the %temp% directory, check the \Windows\Temp directory, as this is