Owner's Manual
English
Tacx
Warranty Conditions
Thank
you
for buying this
Tacx
product.
Tacx
aims to provide the highest
possible quality at all times. Nevertheless, should
you
have any
complaints please notify
us
immediately.
The
following warranty conditions
apply without prejudice
to
the stipulations in
Tacx
·s General Terms and
Conditions.
The warranty period for new
Tacx
products
is
2 years, calculated from
the date of purchase,
or,
if the product is not delivered immediately
on
the date of purchase, the date that the product is delivered. The warranty
applies
to
the first owner of the product only. Moreover, the warranty
only applies if
an
original proof of purchase can
be
furnished. If
you
have
any questions
or
would like
to
analyse a problem, always visit the
Tacx
website first. Many cases relate
to
a software problem
and
not a hardware
problem. Never return parts before a thorough analysis has been carried
out.
Warranty
1. Should a fault occur within the warranty period as a result of a
material and/or manufacturing fault,
Tacx
guarantees that this fault
will
be
repaired without cost and/or
to
replace the defective part.
Should repair
or
replacement not
be
possible,
or
cannot reasonably
be
expected of
Tacx,
then
Tacx
reserves the right to reimburse the
market value of the part that has been returned.
2. If a part is replaced within the product's warranty period, the original
warranty period for the product applies
to
this part also. The original
warranty period
is
therefore never extended
or
renewed
by
replacement in the interim.
3. When a fault arises this should
be
notified
to
Tacx
in writing as soon
as possible, but not
later
than two months
after
it has been
or
should
have been discovered.
4.
There
is
no
entitlement
to
claim under the warranty
and
all
warranties
are invalidated if the defect is the result of:
al
maintenance
work/repair
work not carried out
by
Tacx
or
in the
Tacx
Service Centre;
bl improper use, therefore, use for a purpose other than the purpose
for which the product is intended;
cl the use of parts that are not original
Tacx
parts;
di changes to the product, which have been implemented without
permission from
Tacx;
el
normal
wear
and
tear and/or poor maintenance;
fl
external influences. such as moisture penetration !perspiration,
condensation
or
others!.
5.
There
is
also no warranty in relation
to
damage
to
the product which
occurs while the product
is
being shipped/transported.
Warranty procedure
Co~sult the
Tacx
website
or
contact the
Tacx
Service Centre
to
analyse
the problem !have it analysed!;
If the product proves
to
be
defective after analysis then send the
product, together with a copy of the proof of purchase and the fully
completed service form
to
the
Tacx
Service Centre. The claim under
warranty can only
be
accepted for processing if the proof of purchase
and a fully completed service form are received.
The
decision
on
whether a defect in a product is covered
by
the
warranty rests solely with
Tacx
B.V.
in the Netherlands.
If the product is covered
by
the warranty, then
in
principle it
will
be
repaired
or
replaced without charge within
30
days of receipt.
The shipping costs
to
the
Tacx
dealer
or
the
Tacx
Service Centre are
to
be
paid
by
the purchaser.
Liability
•
Tacx
B.V.
reserves the right
to
modify, improve
or
to
replace returned
products with a
similar
or
equivalent product without
prior
notification.
Tacx
is not, however, obliged to improve the product
or
to
fit new
elements.
•
Given
the many configuration options and configuration problems
Tacx
B.V.
does not guarantee that the supplied software
will
work
on
all
systems, not
even
if the
PC
configuration complies with the
recommended specifications.
•
Tacx
B.V
or
Tacx"s
distributors are authorized
to
replace defective parts
with
similar
parts of equivalent quality, without prejudice
to
Tacx·s
authority
to
opt in such cases for a monetary reimbursement
to
the
value of the product that has been returned.
Tacx
is never responsible for damage, including consequential loss,
arising from
or
associated with the use of its products,
or
for damage
occurring while the product is being shipped.
Advices
1.
ONLY
return the defective part if requested
to
do
so.
Do
not return
frames when they are not defective.
2.
Tacx
is not responsible for transport damage arising while the product
is being shipped to the shop. Always ensure that the part concerned
is
well
packaged.
Tacx Service Centre details
See
the
Tacx
website www.tacx.com >service> addresses