Future Technology Devices International Ltd. Application Note AN_103 FTDI Drivers Installation guide for Windows VISTA Document Reference No.: FT_000080 Version 1.0 Issue Date: 2008-09-23 The purpose of this document is to provide users of FTDI chips with a simple procedure for installing FTDI drivers for their devices under Windows VISTA. Future Technology Devices International Limited (FTDI) 373 Scotland Street, Glasgow G5 8QB United Kingdom Tel.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 Table of Contents 1 Introduction................................................................... 2 2 Installing FTDI Device Drivers ........................................ 3 3 Installing CDM Drivers ................................................... 4 4 Uninstalling FTDI Devices............................................. 16 5 Troubleshooting ......
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 1 Introduction The purpose of this application note is to provide users of FTDI chips with a simple procedure for installing FTDI drivers for their devices under Windows VISTA.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 2 Installing FTDI Device Drivers FTDI have previously provided two types of driver for Windows OS: a D2XX direct driver and a virtual COM port (VCP) driver. Previously, these drivers were mutually exclusive and could not be installed at the same time.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 3 Installing CDM Drivers To install CDM drivers for an FTDI device under Windows VISTA, follow the instructions below: Connect the device to a spare USB port on your PC.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 When Locate and install driver software (recommended)" is selected the following screen will appear. Note: the text “TTL Tester” is replaced with the description of the customer hardware. Select “I don’t have the disk. Show me other options” The next screen will appear.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 Select “Browse my computer for driver software (advanced)”. The next screen will appear.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 Browse to the folder where the CDM driver has been stored (when uncompressed) and press “Next” The example shown above uses a folder on the desktop. The next screen will appear.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 This screen will automatically complete and then change to the one below: The bus layer of the driver is now installed. When the bus driver has completed, the process is repeated for the serial port layer of the driver. That is, Windows will automatically detect a serial port device as a new device.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 Select “I don’t have the disk. Show me other options” The next screen will appear.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 Select “Browse my computer for driver software (advanced)”. The next screen will appear.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 Browse to the folder where the CDM driver has been stored (when uncompressed) and press “Next” The example shown above uses a folder on the desktop. The next screen will appear.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 This screen will automatically complete and then the following screen will appear. If the device is based on the FT2232D, the second port must also be installed. The procedure for installing the second port is identical to that for installing the first port from the first screen of the Found New Hardware Wizard for the USB Serial Port device.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 This screen shows the device connected to COM3. In the case of the FT2232D, port A of the FT2232D will be installed as COMX and port B will be installed as COMX+1 where COMX is the first available COM port number.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 4 Uninstalling FTDI Devices With the release of Microsoft Windows Vista, the FTDI uninstaller has been rendered unusable due to Windows Resource Protection preventing the executable from deleting driver files and associated registry values. Vista will only allow the system itself to modify files and registry values in these locations.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 5 Troubleshooting 5.1 Windows VISTA cannot find drivers for my device This error can occur if the VID and PID programmed into the device EEPROM do not match those listed in the INF files for the driver. The VID and PID programmed into the device EEPROM may be found by using the USBView utility from the FTDI web site.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 5.2 Devices not shown in Device Manager for uninstalling Devices that have been installed on a system but are not currently available are referred to as "phantom devices". These devices are not usually displayed in the device manager, but can be made to be displayed as though they are attached.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 5.3 Windows Vista shows a warning that the driver is not certified If the driver is not certified then a pop up window such as shown below will be displayed. If you are certain of the source of the driver the warning can be ignored and you can continue installation by selecting “Install this driver software anyway”.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 5.4 Driver will not install on VISTA x64 VISTA x64 OS will only allow certified drivers to be installed. The certified driver supplied by FTDI will work with VID 0403 and PID 6001 for FT232 and FT245 devices. It will also work with VID 0403 and PID 6010 for FT2232 devices.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 6 Contact Information Head Office – Glasgow, UK Future Technology Devices International Limited 373 Scotland Street Glasgow G5 8QB United Kingdom Tel: +44 (0) 141 429 2777 Fax: +44 (0) 141 429 2758 E-mail (Sales) vinculum.sales@ftdichip.com E-mail (Support) vinculum.support@ftdichip.com E-mail (General Enquiries) admin1@ftdichip.com Web Site URL http://www.
Document Reference No.: FT_000080 FTDI Drivers Installation guide for Windows VISTA Application Note AN_103 Version 1.0 Clearance No.: FTDI# 57 Appendix A – Revision History Version 0.1 First Draft 21/08/2008 Version 1.
