How to Guide
2
Insert one side of the spring bar for the new band into the 
device.
3
Slide the quick-release pin, and align the spring bar with the 
opposite side of the device.
4
Repeat steps 1 through 3 to replace the other band.
Troubleshooting
Maximizing Battery Life
You can do several things to extend the life of the battery.
• Reduce the backlight timeout (Backlight Settings, page 16).
• Reduce the backlight brightness (Backlight Settings, 
page 16).
• Turn off Bluetooth wireless technology when you are not 
using connected features (Turning Off Bluetooth Technology, 
page 2).
• Turn off activity tracking (Activity Tracking, page 5).
• Limit the smartphone notifications the device displays 
(Managing Notifications, page 2).
• Stop broadcasting heart rate data to paired Garmin devices 
(Broadcasting Heart Rate to Garmin Devices, page 4).
• Turn off wrist-based heart rate monitoring (Turning Off the 
Wrist Heart Rate Monitor, page 4).
Restarting the Device
If the device stops responding, you may need to restart it.
NOTE: Restarting the device may erase your data or settings.
1
Hold the key for 15 seconds.
The device turns off.
2
Hold the key for one second to turn on the device.
Restoring All Default Settings
NOTE: This deletes all user-entered information and activity 
history. If you have set up a Garmin Pay wallet, restoring default 
settings also deletes the wallet from your device.
You can reset all settings back to the factory default values.
1
Hold the touchscreen.
2
Select Settings > System > Restore Defaults > Yes.
My device does not display the correct time
The device updates the time and date when you sync your 
device smartphone or when your device acquires GPS signals. 
You should sync your device to receive the correct time when 
you change time zones, and to update for daylight saving time.
1
Hold the touchscreen, and select Settings > System > Time.
2
Verify the Auto option is enabled.
3
Select an option:
• Confirm that your smartphone displays the correct local 
time, and sync your device to the smartphone (Using 
Garmin Connect Mobile, page 13).
• Start an outdoor activity, go outdoors to an open area with 
a clear view of the sky, and wait while the device acquires 
satellite signals.
The time and date are updated automatically.
Acquiring Satellite Signals
The device may need a clear view of the sky to acquire satellite 
signals.
1
Go outdoors to an open area.
The front of the device should be oriented toward the sky.
2
Wait while the device locates satellites.
It may take 30–60 seconds to locate satellite signals.
Improving GPS Satellite Reception
• Frequently sync the device to your Garmin Connect account:
◦ Connect your device to a computer using the USB cable 
and the Garmin Express application.
◦ Sync your device to the Garmin Connect Mobile app using 
your Bluetooth enabled smartphone.
While connected to your Garmin Connect account, the device 
downloads several days of satellite data, allowing it to quickly 
locate satellite signals.
• Take your device outside to an open area away from tall 
buildings and trees.
• Remain stationary for a few minutes.
My daily step count does not appear
The daily step count is reset every night at midnight.
If dashes appear instead of your step count, allow the device 
to acquire satellite signals and set the time automatically.
The floors climbed amount does not seem 
accurate
Your device uses an internal barometer to measure elevation 
changes as you climb floors. A floor climbed is equal to 3 m 
(10 ft.).
• Avoid holding handrails or skipping steps while climbing 
stairs.
My intensity minutes are flashing
When you exercise at an intensity level that qualifies toward 
your intensity minutes goal, the intensity minutes flash.
Exercise for at least 10 consecutive minutes at a moderate or 
vigorous intensity level.
Improving the Accuracy of Intensity Minutes 
and Calories
You can improve the accuracy of these estimates by walking or 
running outside for 20 minutes.
1
From the watch face, swipe to view the My Day widget.
2
Select  .
3
Follow the on-screen instructions.
Is my smartphone compatible with my 
device?
The vívoactive 3 device is compatible with smartphones using 
Bluetooth Smart wireless technology.
Go to www.garmin.com/ble for compatibility information.
Getting More Information
• Go to support.garmin.com for additional manuals, articles, 
and software updates.
• Go to www.garmin.com/intosports.
• Go to www.garmin.com/learningcenter.
• Go to buy.garmin.com, or contact your Garmin dealer for 
information about optional accessories and replacement 
parts.
Troubleshooting 19










