Manual
Troubleshooting RTCSmp Built-In Module-Line Griddle & Braising Pan
30 Part # 4532414 Rev 2 (1/15/14)
10.3 Troubleshooting with Error Codes (for Service Technicians)
When a malfunction occurs, an Error Code (e.g. E03) alternating with the actual temperature is shown on the
display. To obtain the internal data and error code for troubleshooting, you need an IR Adapter, proper
connectors, and software. The table below is a reference guide. For further information and assistance, please
contact Garland Technical Service.
Error Code Possible Cause Action To Take
E03 Overheated heat sink
1)
Air-cooling system obstructed
Check installation/air flow (supply of cool air).
Check fan operation.
E04 Temperature too high, griddle zone
1)
Defective sensor unit.
Check sensor unit.
E05 Error on power switch (rotary switch)
Check potentiometer and its wiring.
E06
Internal temperature too high.
1)
Check installation/air flow (supply of cool air).
E10 Communication BUS
1)
Check all wiring.
E12
High heat sink (KK) temperature.
2)
Check installation/air flow (supply of cool air).
Check fan operation.
E20
High internal temperature.
2)
Check installation/air flow (supply of cool air).
E21 Error temperature, heat sink
1)
Check wiring. Check heat sink sensor.
Contact Garland.
E24 Error temperature, internal
1)
Check temperature sensor. Contact Garland.
E30 High temperature, internal/control unit
1)
Check installation/air flow (supply of cool air).
E41 Excess temperature or error of sensor 1
*)
Check sensor 1.
E42 Excess temperature or error of sensor 2
*)
Check sensor 2.
E43 Excess temperature or error of sensor 3
*)
Check sensor 3.
E44 Excess temperature or error of sensor 4
*)
Check sensor 4.
E45 Excess temperature or error of sensor 5
*)
Check sensor 5.
E46
Excess temperature or error of sensor 6
*)
Check sensor 6.
E47 Griddle plate too hot. Individual sensors
temperature more than 290
o
C.
1)
Check sensors. Contact Garland.
1)
The induction unit stops working immediately.
2)
The induction unit is still working with reduced power cycles.
*)
The unit operates as normal.