Manual

Troubleshooting RTCSmp Built-In Temperature Controlled Hold-Line
28 Part # 4532286 Rev 3 (6/10/14)
10.3 Troubleshooting with Error Codes (for Service Technicians)
To obtain the internal data for troubleshooting, you need an IR Adapter, proper connectors, and software. The
table below is a reference guide. For further information and assistance, please contact Garland Technical Service.
Error
Code
Reason Things To Check
E01 Hardware overcurrent or coil is not connected(1) Check the Chafing Dish or Pan material, Check
wiring.
E02 Software overcurrent (1) Check the Chafing Dish or Pan material.
E03 Heat sink overtemperature
T > 85°C (1)
Check installation (Airflow).
E04 Empty cooking detektor
Total failure of the sensor unit or sensor unit not
connected (1)
Check sensor unit.
Set point: 1080Ohm at 25°C
E05 Potentiometer defect or not connected (1) Check the potentiometer wiring.
E06
T
emperature inside the generator too high.
T
>
80°C (1)
Check installation (Airflow).
E10 Reduction KK temperature
T > 75°C (2)
Check installation (Airflow).
E12 Reduction internal temperature
T > 70°C (2)
Check installation (Airflow).
E20 Faulty or not connected heat sink temperature
sensor (1)
Contact Garland.
E21 Board sensor defect (1) Contact Garland.
E24
T
emperature processor central unit > 100°C (1) Check installation (Airflow).
E30 Heat retention plate sensor 1 over temperature
or defect (1)
Check warming process. Check sensor 1 Set point:
1080Ohm at 25°C
E41 Heat retention plate sensor 2 over temperature
or defect (1)
Check warming process. Check sensor 2 Set point:
1080Ohm at 25°C
E42 Heat retention plate sensor 3 over temperature
or defect (1)
Check warming process. Check sensor 3 Set point:
1080Ohm at 25°C
E43 Reduction KK temperature
T > 75°C (2)
Check installation (Airflow).
(1) Power supply is interrupted immediately.
(2) The unit works with reduced power.