User guide
Installation    RTCSmp Built-In Temperature Controlled Hold-Line 
12    Part # 4532288 Rev 3 (6/11/14) 
4.4.3  Parallel Installation 
NOTE: The information provided below can only be used as a general guideline. Designers must consult their 
countertop suppliers when designing the appropriate support structure and clearance for the countertop and the 
installation. 
  Heat Plates Configuration and Spacing Requirement 
Depending on the countertop material and support structure, the Heat Retaining Plates can be installed in 
parallel with gaps in between plates ((A) below) or without gaps in between ((B) below). All the exhaust 
outlets are on one side and the air intake openings are on the opposite side. See bottom view in section 4.4.1 
Dimensions. 
  Countertop Material and Spacing Requirement 
For structural strength and protection against water penetration, 
we recommend the followings: 
  For stone countertop, keep a minimum gap of 4” [101.6mm] 
between cut-outs and provide reinforcement beam in- 
between units. 
  For other countertop materials, the glass-tops can be put side 
by side, and the joints between glass-tops must be sealed with 
silicone to ensure the installation is water-tight. 
o  A 4mm gap between glass-tops for silicone is recommended (Option 1). However, if no gap is 
desired for the installation, silicone sealant should be applied underneath the joint (Option 2). 
Ensure all NSF 4 requirements for food safety are met. (HO/IN3200 units shown below as an 
example) 
A
B
minimum 4” [ 101.6mm]
Distance between stone 
countertop cut-outs.
Silicone 
Seal
Silicone 
Seal
4 mm Gap for
Silicone Seal
Support
Beam
Silicone Seal 
Support
Beam
Option 2 - No Gap Between Glass 
* NOTE: Seal all crevices as required and follow practice outlined in 
national standard NSF 4.
Option 1 - 4mm Gap Between Glass 
No Gap* 










