User Guide

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First Party Quality
Assurance
Director
Michael Blackledge
Senior Manager
Ritchard Markelz
Technology Manager
Kevin Simmons
Project Manager
Nicole Nokes
Project Coordinator
Eric Ippolito
Core Manager
Sam Bradley
Usability Manager
Christian Arends
Lead Testers
Jim Harper
Christian Low
Assistant Lead Tester
Ian Gorman
Core Test Team
Caley Roberts
Jeff Custis
Ramon Ortiz
Geoff Yeh
Tad Hirabayashi
Richie Hideshima
Joel Sigua
Randy Chu
Petros Rotsidis
Mike Desenganio
Jason Dean
Kelly Smith
Information Technology
Director Information
Technology
Paul Moore
IT Support Engineers
Chip Capelik
Derrell Jenkins
Jeff Eng
Brian Edenfield
Marketing
Senior Vice-President of
Marketing
Andrew House
Director of Marketing
Ami Matsumura-Blaire
Product Manager
John Koller
Product Marketing Specialist
Maggie Rojas
Director of Public Relations
Molly Smith
Public Relations
Patrick Seybold
Ryan Bowling
Director of Promotions
Sharon Shapiro
Promotions
Andrew Adams
Donna Armentor
Aimee Duell
Johanna Legarda
Mary Thomas
Director of Creative Services
Ed DeMasi
Creative Services
Josh Bingham
Marv Cabanero
Peggy Gallagher
Ted Jalbert
Marie Macaspac
Quinn Pham Le
Jack Siler
Noel Silvia
Ben Wallace
Vice-President of Loyalty
and Channel Marketing
Marilyn Weyant
Director of Online
and Direct Mail
Steve Williams
Direct Mail
Kim Yuen, Jesse Caid
Legal and Intellectual Property
Dan Figueroa
Brian Fukuji
Lisa Lunger
Michelle Manahan
Ninalei Morrison
Susan O’Driscoll
Riley Russell
Diane Tucker
Jim Williams
Package Design
Creative Dynamics, Inc.
Documentation
Hanshaw Ink & Image
Special Thanks
Jeff Adams, Shelley
Ashitomi, John Aspinwall,
Omar Brodrick, Pele Burgess,
Claudette Castillo, Bruce
Cochrane, Brian Dimick, Ron
Eagle, Allan Frankel, Butch
Freedhoff, Michele Freeman,
Keith Friedly, Brian Hale,
Kim Henning, Kaz Hirai,
Jeff Hutchinson, Ian Jackson,
Grace Kao, Lori Kajiya,
Rich LaRocca, Chuck Lacson,
Kenneth Law, Ed Loonam,
Hunter Luisi, Grant Luke,
Troy Mack, Kaytie Mandell,
Colin MacLean, Natasha
Mirosnkoff, Letha Moore,
Frank O’Malley, Susan Nourai,
David Pfaff, Dayton Paiva,
Tenny Park, George Richard,
Jonathan Ries, Rick Rooney,
Mike Rose, Rob Segal, Sarai
Sequeira, Cy Tano, Jack
Tretton, Mark Valledor, Joe
Ward, Rapp Collins, Zugara
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