User Guide

TECHNICAL SUPPORT (U.S. & CANADA)
Help Via the Internet
Up-to-the-minute technical information about Infogrames Interactive products is
generally available 24 hours a day, 7 days a week via the Internet at:
http://www.ina-support.com
Through this site you’ll have access to our FAQ (Frequently Asked Questions) docu-
ments, our FTP (File Transfer Protocol) area where you can download patches if
needed, our Hints/Cheat Codes if they’re available, and an E-Mail area where you
can get help and ask questions if you do not find your answers within the FAQ.
Note: In the event we must send you a Hint Sheet, FAQ document, patch or
update disc via E-mail, we may require verifiable consent from a parent or guardian
in order to protect children’s privacy and safety online. Consent Forms are available
at the web site listed above.
Help Via Telephone/Fax or Mail in the United States & Canada
For phone assistance, call Infogrames Interactive Tech Support at [phone].
Our Interactive Voice Response and Faxback system is generally available 24/7,
providing automated support and allowing FAQ documents to be faxed to you
immediately.
Great News! We’ve improved our Automated Systems so that you can get product-
specific Troubleshooting help more quickly. All you need to do is enter the prod-
uct’s Part # when prompted to do so. This will take you directly to all of our
known issues and solutions for this title. The product’s Part # is located in several
places (on the CD label, package and/or plastic disc case) and is usually identified
by a number such as 04-12345. When prompted by the Automated System, enter
the last five digits of your product’s Part #. (For example, Part # 04-12345 would
require that you enter the “12345” portion of the number for that product.) Note:
Some products simply feature a five-digit Part # without an “04-” prefix.
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INFOGRAMES WEB SITES
To get the most out of your new game, visit us at:
http://www.us.infogrames.com
To send e-cards to your friends, download wallpapers, or get access to other free
stuff, visit our Freebies section at:
www.us.infogrames.com/freebies
If you would like to chat with other gamers, as well as developers, visit our
Community Forum area at:
www.ina-community.com
Kids, check with your parent or guardian before visiting any web site.
Chat Messages: Infogrames does not monitor, control, endorse, or accept responsibility for the con-
tent of chat messages. You are strongly encouraged not to give out identity or other personal infor-
mation through chat message transmissions. Kids, check with your parent or guardian if you are con-
cerned about any chat you receive.
Use of Infogrames web sites is subject to terms and conditions, which you can
access at:
www.us.infogrames.com/terms_of_service.asp
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