User Guide

GETTING ASSISTANCE
INSTALLATION AND TECHNICAL PROBLEMS
Your best resource for all kinds of problems and questions is Ubisoft’s extensive
Support Center at http://support.ubi.com.
If you cannot get onto the Internet, Ubisoft support representatives can assist
U.S. and Canadian customers from 9am to 9pm EST, Monday through Friday,
at [phone]. French language support is available from 7am to 4pm EST
by calling [phone].
Cyan Worlds is not prepared to assist with support concerns. Please do not call
or send email, as you won’t get the help you need.
GAMEPLAY HINTS
Uru Live players have built-in assistance in the other online players. Just ask
anyone you come across in D’ni or in your neighborhood.
Uru players may get assistance from:
• The Uru Community website and forums at http://uru.ubi.com.
• The official Uru: Ages Beyond Myst Guide. Check with the Uru
Community website for exact titles.
• Fan-created sites, which might lend a hand if you get stuck on a
gameplay situation.
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