User Guide

62
ONLINE SERVICES AND
BULLETIN BOARDS
Today’s online services open up exciting new worlds to anyone with a modem
and communications software. You can shop in electronic malls, play games,
participate in special interest forums, make flight reservations and see the latest
stock market quotes. You can view up-to-the-minute news and weather,
subscribe to an electronic mail service and access information stored in
hundreds of newspapers, magazines and other periodicals and databases. And
that just scratches the surface.
Many of the most popular online services provide access to ORIGIN company
news, product updates, release dates, technical support and game hints. In
addition, ORIGIN has established its own electronic bulletin board as a customer
service.
If you already subscribe to an online service, the following information will guide
you to the ORIGIN sections. If you’re looking for more information about online
services, phone numbers are also listed below.
America Online: You can e-mail Customer Support at ORIGINCS or Marketing
at OSI. To reach our Customer Support board in the Industry Connection, press
c K for “Go to Keyboard.“ Then type ORIGIN in the Keyword window. In
addition to reading messages, you can download files from the “Origin Software
Library.“ For membership information and a free starter kit, you can call
America Online toll-free at 1-800-827-6364.
CompuServe: To reach our Customer Support board in the Game Publishers
Forum, type GO GAMAPUB at any “!” prompt.Then select Origin Systems. In
addition to reading the messages, you can download files from the “Library
(Files)” menu. To reach our Customer Service department by e-mail, our address
is 76004,2612. For membership information and a free starter kit, you can call
CompuServe toll-free at 1-800-848-8199 and ask Representative #361 for your
free introductory membership and $15 usage credit.
ORIGIN BBS: The ORIGIN BBS is located in Austin, Texas and has a modem
support of: 300/1200/2400/9600/12000/14400 bauds with N,8,1. It is
operational 24 hours a day, 7 days a week. Full support is provided. Call 1-512-
331-4446 to contact. No membership is required and the only cost is any long
distance charges that you may incur.
Internet Address: You can e-mail Origin Customer Support at
[e-mail].
For ORIGIN product support, call [phone] Mon-Fri, 9am-5pm,
Central Time
or fax, [phone]