User Guide

Contacting Microsoft product support
Microsoft AnswerPoint
If you cannot install Microsoft Hellbender, please refer to the following support
offerings. Microsoft’s support offerings range from no-cost and low-cost online
information services (available 24 hours a day, 7 days a week) to annual
support plans. For detailed information, please check the Technical Support
section in online Help.
Microsoft support services are subject to Microsoft’s then-current prices,
terms, and conditions, which are subject to change without notice.
Information Services
AnswerPoint Information Services provides you with easy access to the latest
technical and support information for Microsoft products. You can access a
variety of no-cost and low-cost information services 24 hours a day, 365 days
a year.
Internet Services (World Wide Web and FTP Sites): Access Microsoft
Frequently Asked Questions, Software Library, Knowledge Base, customer-to-
customer newsgroups, and other technical information on our Internet sites.
• The World Wide Web site is located at http://www.microsoft.com
• The FTP site is located at ftp.microsoft.com