TABLE OF CONTENTS Installation EverQuest II Account Key 1 1 Welcome to EverQuest® II 1 Creating Your Character Choose Your Race & Gender Choose Your Alignment Choose Your Class Customize Your Appearance Choose Your Name & Server 1 2 2 2 2 2 Character Basics Attributes Character Classes 3 3 4 User Interface Character Selection Screen Main Game Screen Hotkeys EQII Menu 9 9 10 11 12 Gameplay Basics Starting Cities: Freeport, Qeynos & Kelethin Right-Click Context Menus Moving Around Exiting the Game I
INSTALLATION Insert the EverQuest II Disc 1 into your DVD-ROM drive. If your computer is set up to auto play discs, the installation should begin on its own within a minute. Otherwise you can start the installation by opening My Computer, double-clicking on the DVD-ROM drive where the disc is located, and then double-clicking on the EverQuest II icon. Follow the instructions given by the setup program to complete the installation. EverQuest II can help you register an account during installation.
Customize Your Appearance After you select your race, you will be able to customize the appearance of your character. Click on the buttons inside the box on the left for general areas you would like to customize, such as eyes, head, and body. Some races may have additional areas for customization, like the iksar crest. Below the buttons is a list of specific features within the general area you selected. Click the feature you would like to adjust.
Selecting a Character Name Enter the name you want your character to be known by in the field. This is the name all other players will know you by in the world. If you’re stumped for a name, click the Get Random Name button and one will be generated for you. Please do not pick offensive or otherwise inappropriate names, as these will be rejected. Review the Sony Online Entertainment naming policy on EverQuest2.com for rules on names.
Health represents your character’s resilience, especially in battle. As your character takes damage, Health is reduced. It will regenerate with time and rest; however, if your Health is depleted, your character will die. Power allows your character to perform spells and combat arts. These are often draining, and using them reduces your Power. It will regenerate with time and rest. You will not be able to use spells and abilities that require more Power than you currently have available.
Paladin (Good Only) Those who desire to fulfill a role of nobility, honor, and virtue will find the Paladin profession to be ideal. The Paladin excels in martial combat and possesses divine magical abilities to enhance her skills in combat. As a true martial combatant, the Paladin is most efficient on the frontlines where she is able to engage the enemy in close combat.
Mystic (Good Only) Those who seek a symbiotic connection with the spirit world in order to fulfill a supportive role will find the Mystic to be to their liking. The Mystic is a shaman of spiritual preservation and enlightenment, offering magical healing and relief from disease and poison. The Mystic can also use her powers to grant brief enhancements to her allies’ attributes and provide magical protection in combat, as well as weaken and harm enemies.
the Illusionist, freeing her to concentrate on helping bring order to chaotic combat situations. The Illusionist can also bestow temporary augmentations to her allies’ attributes, as well as offensive and defensive capabilities. The Illusionist can wear cloth armor and use staves, wands, and daggers as weapons. Coercer (Evil Only) Those who seek to dominate their foes, subjugating an enemy’s will to her own, will find the Coercer to their liking. The Coercer serves a party best behind the frontlines.
opponents—particularly in devastating first strikes. The Swashbuckler can wear chain armor and use most dual-wield and one-handed weapons. Brigand (Evil Only) Those who enjoy a tough and unpredictable scrapper that works the dark corners of the world for gain through intimidation will find the Brigand to their liking. He serves his group best as an unseen element in the chaos of battle, positioning himself just behind the frontlines and dealing powerful strikes of opportunity against the enemy.
customization screen where you may alter your character’s appearance. Note that you may only do this once, and once you reset your appearance and click “Finish” the button will no longer appear on the Character Selection Screen. Set Alternate Model Appearance U.S. and European players can now use unique Asian-styled characters that were developed for the EverQuest II East project created by SOGA, a joint-venture with SOE’s development studio based in Taiwan.
6. Chat Window. Displays conversations and game text. 7. Dialog Bubble. When characters speak using the /say command, their text is displayed in a dialog bubble. 8. Spell Effects. Displays effects that are currently affecting your character, such as spells, diseases, combat arts, poisons, and others. 9. Group Window. Health and Power meters for other members of your group are displayed here. In addition, there are two buttons in this box that will help you find groups. 10. Character Condition Meters.
Custom Hotkeys: Macros Macros allow you to define your own hotkeys. You can create and edit macros from the Macros tab of the Socials window (press the [O] key). Click one of the open slots; this will open the Edit Macro window. You can set the macro’s name, icon, and up to three commands to perform when the macro is executed. Enter commands in the three text fields. These fields take only one command per text field (any more will be ignored).
Camp (Logout). Use this when you want to exit EverQuest II. Camping takes 20 seconds to complete. Make sure you are in a safe location when you exit the game. GAMEPLAY BASICS This section will explain the basics of making your way through Norrath and building your fame and fortune. Starting Cities: Freeport, Qeynos & Kelethin The devastation that followed the Shattering left three centers of civilization intact: the cities of Qeynos and Freeport, and the recently rediscovered treetop citadel of Kelethin.
through the world. It is particularly useful underwater, where up and down movement is needed. To move the camera view. Hold down the right mouse button and move the mouse. The camera will circle around your character. Look up and down by moving the mouse vertically. To move. Hold the right mouse button, and press the left mouse button to move in the direction the camera is facing. To zoom camera view. On a mouse with a scroll wheel, roll the wheel toward you to zoom out from your character.
it. Click on the portal to travel to your destination. Some outdoor zones have no distinctive entries, and will automatically transport you as you cross the border. Mounts Mounts such as horses and flying carpets are available for purchase in some cities and allow you to travel the world more quickly. The cost can be in coin or status points, or possibly both depending on the quality of the mount. Mounts may also be rewards for completed quests.
character out of the game world, and he or she will be in the same place when you next return. The camping process takes 20 seconds. To camp, click the EQII button and select “Camp” from the menu. You may also use the /camp command. Camping will return you to the Character Selection screen. If you want to completely exit the game, select “Camp to Desktop” or use the /camp desktop command.
You can have items automatically placed into your inventory in an available slot by dragging and dropping the item on the space labeled “Drop items here to add to inventory” near the bottom of the inventory window. Item Overflow There may be times when you receive an item, such as a quest reward, but do not have space in your inventory to hold it. The item will go into an “overflow” slot, appearing in the lower left corner of your character’s inventory image. You cannot place items in this slot yourself.
Stats This tab displays vital information about your character, such as physical attributes, status points, and resistances. Stats in green are being augmented by spells, abilities, or equipment in some fashion. Stats in red have been reduced for some of the same reasons. Skills Your skills page includes your combat proficiencies with different weapons, as well as your avoidance ratings. Casting classes also display their abilities in various schools of magic.
Privacy Decline Invitations to Duel. When checked, requests from other players to duel will automatically be rejected. Decline Invitations to Trade. When checked, attempts to initiate a trade with your character will automatically be rejected. This will also prevent unwanted tradeskill commission invitations. Decline Invitations to Join Groups. When checked, invitations to join groups will automatically be rejected. Decline Invitations to Join Raids.
chat windows or tabs to tailor what each window displays. For example, you can create a chat window that only displays /tell messages sent directly to you. The button in the lower left of the chat window that appears as a dialog bubble, directly below the scroll bar, allows you to set your default communication channel: Say (/say ). Broadcasts your message to all those nearby, within earshot. A simple /s will also work. Say is the default chat setting when you begin.
Note: Messages are only stored for up to 30 realtime days, so be sure to check your mail. Messages older than 30 days will automatically be deleted. Click the Send tab to create a new message. Enter the name of the character you wish to send the message to in the “To:” field. You may also enter the subject of the message in the “Subject:” field. Click in the blank space and type your message. If you wish to send an item with the message, dragand-drop the item into the space at the bottom of the message.
good Qeynos character’s shared bank slots, and vice versa. Also, items that cannot be dropped or traded, or are designated as LORE, cannot be placed in shared bank slots. Trading with Other Players You can trade items and coins with other characters by right-clicking on them and selecting “Trade” from the context menu. This will open a trade window. Offer items to trade by dragging them into the top set of slots; offer coins by dragging them into the upper row of coins.
alignment. Brokers are found in all major cities, and on the docks of Mara (Fallen Dynasty). The Store Window The store window allows you to set prices, list items, browse prices, and begin selling. There are three tabs in the window: Browse, Sell and Sales Log. Searching the Market The Browse tab allows you to search for all items currently listed on the market. Type all or part of the name into the “Search” field and press “Find”.
In the Sell window, click on the container you wish to place an item in, and then drag the item from your inventory to the Drop to add item button. If you’re selling stackable items, the interface will list up to 100 (5 stacks) on one line. Your item now appears in the large window below. Under the Listed column, it will say No, and a price will appear on the right side. This is the merchant resale value; the price you can expect if you sell to a regular NPC merchant.
Grouping with Other Players Grouping with other characters allows you to tackle greater challenges and explore more safely. To form a group, right-click on the person you would like to invite to group with and select “invite to group,” or select the person and press [Control] + [I]. When you wish to leave a group as a member or disband the entire group as its leader, type /disband. You will see members of your group and their Health and Power status in the group box on your screen.
The Raid Leader may move individuals from one group to another simply by clicking and dragging on the name. The Raid Leader may also set loot settings as appropriate. Housing Your character can acquire a living space in your home city. This can be as small as a room at the inn or as luxurious as a mansion. You can furnish your home with items, host visitors, and even grant access to your home to other characters. When you first enter your starting city — Qeynos, Freeport or Kelethin — you are granted a room.
right corner. Abilities may be used directly from the book by clicking their icons. If you want more information about an ability in your book, move your mouse over the icon for a brief description, or right-click on it and select “Examine” from the context menu for detailed information. Using Spells, Combat Arts and Other Abilities To use an ability, you should first assign it a hotkey by dragging-and-dropping it from your Knowledge Book into an open hotkey slot.
Interrupts and Fizzles Spells can sometimes be difficult to complete in the heat of battle, and from time to time you may be interrupted. When this happens, the spell is aborted but no Power is consumed. You may immediately attempt to cast the spell again. A fizzle is an unfortunate event that casters encounter from time to time. Whether it’s a particularly new or powerful spell, or you’re just having bad luck, a spell can fizzle uselessly. A small portion of Power is consumed, and the spell fails to go off.
Apprentice III and IV spells are created through player character (PC) crafting. Adept rank spells are more powerful. Adept I upgrades generally come as loot from defeated enemies. Adept III spells are created through PC crafting using rare components. Master I spells are generally rewards for defeating particularly powerful foes; however, certain spells can be “trained” up to Master II through special advancement opportunities (see “Training” under Character Advancement).
Normal, Heroic, and Epic Encounters Next, consider whether the target is meant for solo characters and small groups, large groups, or raids. Encounters designed for solo characters and small groups have no label. They should present a reasonable challenge to moderately equipped characters of the appropriate level. Heroic encounters are best tackled by a single group of 4 to 6 characters. Following the target’s level you will see the “Heroic” label.
During melee, you can also use many of your spells and combat arts to tip the fight to your advantage. Damage dealt during combat will appear above you or your target with these color designations: Orange. Damage you inflict on your target Red. Damage your character suffers Gray. Damage inflicted by and on others Assisting in Melee When engaged in melee with multiple enemies, it is often wise for all members of the group to concentrate their attacks on a single target.
Heroic Opportunities You and those you group with may trigger special moves during combat that can yield spectacular benefits. These special moves are called Heroic Opportunities, and they require coordination to pull them off successfully. Triggering a Heroic Opportunity Each character can trigger Heroic Opportunities using a special ability gained at Level 5. They are found in your Knowledge Book under Spells or Combat Arts, depending on your archetype. Scout. Lucky Break Mage. Arcane Augur Fighter.
Death At some point in your character’s life, you are likely to come face to face with death. When your character dies, he or she suffers some setbacks, but nothing a brave adventurer cannot overcome. Cost of Dying Dying can be a tough process, and it takes its toll on your character. Several things happen when your character is killed: • Your equipment suffers damage from the ordeal. • You accumulate experience debt. • Your attributes, such as Agility and Health, are temporarily weakened.
Note: You can have a maximum of 75 active quests in your journal at one time. You will receive a message telling you that your journal is full if you attempt to take any more quests before completing some of those you already have. Collection quests do not count against the total. The Quest Helper The Quest Helper is a small display shown in the top right corner by default that tracks the current stage of the last quest you selected in your quest journal.
Items for collection quests will appear on the ground in the game world. Some appear as sparkles with a question mark above them. Others appear as bits of parchment on the ground with an exclamation point above them. To pick them up click on them, or right-click it and select “Harvest.” When you have the item in your inventory, right-click on it and select “Examine” from the context menu. If you haven’t collected the item in the past, your Quest Journal will open.
challenging. The rewards of mastery can assure one a place in the history of Norrath alongside the world’s greatest explorers. The creations of a master craftsman can achieve an almost mythical status. Tradeskill Arts As you grow in skill as an Artisan, you will gain tradeskill arts that can influence your crafting. They can push your crafting skill to new heights of excellence to create true masterpieces.
3. If all components are present, click the “Begin” button. 4. You will see two bars at the top of the crafting process window. These will track your overall crafting progress. 5. Watch for crafting events to appear at the bottom of the window. When they appear, counter them by activating a tradeskill art from your Knowledge Book that has the same icon. A successful counter will change the event icon to a green square. 6.
CHARACTER ADVANCEMENT As you explore Norrath, conquer enemies, and complete quests, your skills and abilities will improve. There are many ways you can advance in EverQuest II, including through levels, skill scores, as an Artisan, by improving spells and combat arts, and others. Gaining Experience & Leveling Up Defeating enemies and completing quests earns you experience points. Experience points add up and move your character up in levels.
Achievements The Achievements system offers a new way for you to improve your characters’ powers while individualizing them at the same time. Achievement experience is earned in a variety of ways, including: • Completing quests • Defeating notorious enemies • Obtaining rare treasures • Exploring new places • Gaining experience after reaching your level cap Achievement experience can be earned by characters Level 10 and above.
You may invest a total of 50 points in your class achievements. Subclass Achievement Adding to the depth of customization your character can develop, the subclass achievement progression concentrates on improving existing skills for your profession. You might be able to hit harder, evade more, heal faster, increase duration of a spell type, or reduce casting time on another. As in the class achievements, you must fulfill prerequisites before moving further in the tree.
Throughout the world you will discover manuscripts especially for your pursuits as an Artisan. They contain tradeskill recipes not available in the manuscripts purchased from merchants. Each manuscript’s recipe levels increase with each volume number. The level at which you can scribe the recipes corresponds to the volume number of the book (for example, you can scribe advanced tailoring volume 18 at Level 18).
Adornments. Allows creation of augmentations that may be applied to equipable gear such as armor and weapons. Tinkering. The Tinker makes various gadgets and trinkets for player use. Transmuting. The Transmuter takes existing items and breaks them down into useful components. PVP (PLAYER VERSUS PLAYER) Live Update #20 for EverQuest II, released in conjunction with Kingdom of Sky and available to all EQII players, introduced traditional player versus player combat to the game on a broad scale.
Kelethin) and evil characters (from Freeport). Good characters speak the Antonican language. Characters from Freeport speak Lucanic. Players on opposing sides will not be able to understand each other’s speech. This language barrier extends to all languages. No matter which language you choose to communicate with — be it gnomish, draconic, oggish, or any other — characters from the opposing city will not be able to understand you.
alignment. Outside this range, the invisible or stealthy PC remains unseen. Players affected by abilities or spells that allow them to detect invisible or stealthy characters, or that are significantly higher level than an invisible or stealthy PC, will see opposing PCs as shadowy outlines as they normally would. Zoning. Upon entering a zone, PCs will be immune to PvP engagement until they initiate a hostile action or move.
COMMUNITY You will meet a lot of people as you play, and EverQuest II has many ways for you to keep track of and interact with other players in the game. Friends and Ignore Lists You can keep track of your friends and block those who bother you by using the Community tools. Click the EQII button and select “Community,” or press the [Y] key to open the community window.
Points, as well as to the Guild Status Points pool. There are solo and group (heroic) writs available. As the Guild gains levels, special writs become available: raids for the guild to complete for additional experience. These are given out by the City Registrar, and accessed via a magical doorway nearby. Guild Administration In-Game The guild window lets leaders and members interact with the guild as a whole. Also, from here the guild leader may do special leader-only actions.
/guild invite . Invite a character to join the guild (leader and designated officers only) /guild remove . Remove a character from the guild (only the leader and designated officers can remove other characters, but a character can remove himself with this command) /guild promote . Promote a member to officer status or an officer to leader status (only someone of higher rank with permissions can do this) /guild demote .
Want More? Try Station Players Advanced Features Station Players takes Web and game integration to an unprecedented level. Pick and choose optional advanced features at an additional fee to get access to these extensive tools and resources: Advanced Character Profiles. Your character’s history is tracked by Station Players. View your achievements, advancement, and items, and even allow others to witness your greatness! Advanced Item Lists.
or since. When the Gnomes fled the city, the clockworks they left behind achieved sentience and formed their own society. They are not evil, but seek to keep their home, renamed Klak’Anon, free of the infestation of flesh and blood creatures. The elegant city of Felwithe, where the High Elves studied and practiced their purely beneficent magics.
many centuries. In ancient times, when the tumult of war and the tide of destruction became too great, almost all elven folk fled their sanctuary within the Greater Faydark Forest for other lands. The Fae remained, and against great odds, made the city their own. Kelethin became the place where the Fae folk developed their culture, building on their own knowledge as well as that learned earlier from the Feir’Dal. The Fae who rule Kelethin are a Matriarchal society.
use the altar, place it in your house and pray by right-clicking on it. This will bring up the altar interface. Within this window, you will see blessings on the left and miracles on the right. Mouse over the icons to learn about the abilities and what they require. Revoking or Changing Faith You may only serve one diety at a time. If you wish to stop serving your current God, you must go to your diety’s altar, rightclick on it, and renounce your faith.
no stomach for weaklings and seeks only power through might. The Ogres and Orcs are his children, but he calls all who love the heat of the fray to his side. Victory and destruction are the only goals in his soul. To seek service in his ranks, speak with Tychus Zekbringer in Butcherblock. Solusek Ro, The Burning Prince (neutral). All Mages of Norrath can trace the root of their powers to the bright fires of magic that ceaselessly roil in Solusek.
Once a guild has a cloak choice registered, the leader may designate which ranks are allowed to display heraldry. Thereafter, members will display guild colors on cloaks provided they have selected “Display Heraldry” in the Persona window (default [P]), under “Options.” Any changes to the guild heraldry, no matter how minor, will incur the levelappropriate charges listed above. Equipment Cloaks.
Tinkering A Tinker can assemble useful gadgets which will enable characters to feign death, reduce falling damage, breathe underwater, and so forth. You must first reach at least Level 10 in your chosen primary tradeskill profession, then speak to a Tinkering trainer to obtain the skill. You may purchase new “Tinkering” reaction icons which will be scribed in your knowledge book (default [K], tradeskills tab). Tinkers practise their arts on the Workbench crafting station.
In this way, an adornment may be added to an item that is already attuned to the owner. There is no skill required for this action; anyone can add an adornment to an item. One adornment at a time may be placed on an item. It will augment effects already naturally present on the item. If a second adornment is applied, it will replace the previous one. Adornments cannot be removed once fused with the item. Adornments scale up for the purposes of application, but not down.
• Eye-popping and challenging new zones to explore • New titles for characters and guild members • All new items for purchase with status points, including raid and group expendable items • Brand new Artisan recipes The Overrealm High above the mightiest peaks of Norrath, new realms have been discovered. Hidden from the eyes of most of Norrath’s inhabitants for centuries, this Overrealm exists as enormous hunks of land suspended in the air and is home to aviaks and creatures never-before seen.
of The Awakened. Sacred stone monuments and temples are clutched by unyielding vines and roots. This region is the home of the Temple of Scale and as such is considered holy ground by many of the Awakened. The High Priestess Harla Dar and her fanatically devoted followers fiercely protect this realm from intruders, including those that would try to usurp her authority or contradict her wishes.
higher level than the arena will be “mentored” down (using the mentoring system of EverQuest II) to the appropriate level. Battles are divided into two teams, red and blue, as indicated by the color of their overhead name. Each team may have up to four groups of six PCs each. To enter an arena, click “Join Arena.” Creating an Arena You may create your own arena by clicking “Create Arena” from the main arena entry window.
CUSTOMER SUPPORT If you encounter a problem while playing EverQuest II, click the EQII button and select “Help.” This will open the EverQuest II Help window that will answer many questions you may have about the game. You can access additional help information from our Knowledge Base of common questions and answers. Click on the Petition button at the bottom of the Help window (or type /petition in the chat line). A window will open which will direct you to the web-based customer service center.
see a button, “Update Question.” Click on this to add additional information or to follow up on an unresolved issue. Your Question history remains after an issue has been marked as “solved,” for your convenience and reference. Click on “Notifications” to see if a customer service representative has responded to your Question. If so, you may click on the Subject text to open the question and read the response.
CREDITS EverQuest II Team Senior Producer/Creative Director Scott Hartsman Producer Sandra Powers Project Manager Oliver J.
SOGA Team Producer Bryan Yueh Associate Producer FengTing Tsou Project Management Lihan Chen, Andy Lee Character and Monster Design Hisanowo Environment Concept Design Tao Lin Designer Jam Huang 3D Artwork and Animation Sean Liu Argus Hung Aurora Lu Joan Lee Yu Sheng Lin Ming Chi Sung Rick Lai Jolie Chen Lilian Yeh Weili Huang Art Director Kazuhiro Kurihara Assistant to Art Director Maggie Chen Process Architecture and Management Stephen Wang SOGA General Manager John Laurence Special Thanks Charles Gan, Ce
Studio Management Vice President, Development John Donham Studio One Executive Assistant Bianca Diaz Studio Art Director Joe Shoopack Community Management Director, Global Community Relations Alan Crosby Community Relations Manager Ryan Shwayder Community Content Manager Adam Stevens Community Relations Coordinator Aimee Rekoske Community Relations Representatives Vanessa Barrera, Midori Kosaka, Joel Sasaki, Susan Rummani Customer Service & Quality Assurance Vice President of Global Customer Service and Qua
Compatibility Lab Josh Potter, Kevin DeBolt, Ryan Boyle, Brandon Padilla, Jason Peffley International Quality Assurance Manager Gary Matthews International Quality Assurance Asst. Lead Jay Lauterwasser Special Thanks to the iEnergizer, Inc. QA Department. Customer Service Manager Richard A. Schmelter Customer Service Supervisors / Lead GMs Joseph D.
Technical Operations Vice President, Operations Michael Bowen Project Management Dennis Gaudinez, and Eric Weiss Director of SOE Security Bryan Blank Director of Operations Jeremy Johnson Associate Manager, Operations David Prestin Operations Team Leads Steven Davis Thomas Delzer, and Eric Flynn Operations Team Ben Cohee, Ben Cole, Ron Corning, Manuel Deramos, Robert Maul, Gary Neffendorf, Chris Richard, Roger Sewell, Chris Trichel, and Jesus Zarzosa Director of Production Systems Mark Preston Manager of Pr
Director of Web Development Gregory Short Web Development Team Kyle Blackman, Tim Cox, Monte Greene, Sean White Platform QA Manager Enrico Bernardo Platform QA Team Ben Babeshkin, David Bennett, Carl Flaherty, Derek Freese, Eleonor Larsson, Karen Leslie, Wilson Oen, Thanh Nguyen, Bethany Rockey, Vien Truong Project Management Bonnie Davison, Robin Goldie, Wendy Kim, Jenné McPherson, Amy Oilman, Kumiko Yuasa Director, Engineering Narayanan Gopala Application Engineering Team Anthony Aarobone, David Almilli,
Localization Interns Frank Mitchell, Marigar Napilot, Chang Pak Product Development Director of Technology Rich Lawrence Research & Development Kyle Forbes, Andi Smithers Project Management Bruce A.
2006 Sony Online Entertainment LLC. EverQuest, SOE and the SOE logo are a registered trademark and Kingdom of Sky and Echoes of Faydwer are trademarks of Sony Online Entertainment LLC in the U.S. and/or other countries. Software platform logo (™ and ©) IEMA 2004. The ratings icon is a registered trademark of the Entertainment Software Association. Uses Granny Animation. Copyright ©1999-2003 by RAD Game Tools, Inc. Uses Miles Sound System, Copyright © 1991-1999 by RAD Game Tools, Inc. Uses Bink Video.
3. We may amend this Agreement at any time in our sole discretion. Amendments shall be communicated to you at the time you log into your Account. Such amendments shall be effective whenever we make the notification available for your review. 4. Upon registration, you must select a password. You may not disclose your password to any third party. We never ask you for your password by telephone, in-game communication, live-chat or email, and you should not disclose it this way if someone asks you to do so.
and optimize your Game experience, improve and maintain the Game and/or provide you with customer service. Furthermore, if you request any technical support, you consent to our remote accessing and review of the computer you load the Software onto for purposes of support and debugging. You may choose to visit www.everquest2.com, www.station.sony.com, or other SOE web sites if such web sites offer services such as an EverQuest II game-themed chat room or other services of interest to you.
least 30 days after one of us notifies the other of a Claim in writing. SOE will send its notice to your billing address, with a copy via email to your email address. You will send your notice to Sony Online Entertainment, 8928 Terman Court, San Diego, CA 92121 Attn: Legal Department. b. Formal Resolution – US Residents (1) Agreement to Arbitrate.
