User Guide

DUNE 2000 53
TROUBLESHOOTING
NETWORK AND SERIAL TROUBLESHOOTING
General Troubleshooting Guidelines for Network Play:
You must have a network connection and an IPX compatible network protocol bound to
your network adapter card. The network game option is hidden if no IPX driver is found.
Check with your network administrator to find out if your net supports IPX and have the
drivers configured for your machine.
CONGESTED LAN: If you are attached to a LAN with lots of other users who are
generating net traffic, it is possible that dropped packets and slow response times can throw
the game out of sync. If this happens, an error dialog will tell you that DUNE™ 2000 is out
of sync.
SLOW OR FAULTY LAN CARD: It’s possible that your Ethernet card is causing errors in
packet transmission, either through faulty installation, faulty wiring or mis-configured
software drivers. This may not be apparent in normal usage because of error correction
techniques used in non-realtime applications. DUNE™ 2000 is a time critical application,
so you may experience a drop in game performance and/or out of sync errors.
ROUTER PROBLEMS: If two or more players are on opposite sides of a network router,
delays or lost packets can occur. We don’t recommend playing this way as the performance
of DUNE™ 2000, servers, routers and other net components can be affected.
LOBBY ERRORS OR GENERAL NETWORK PROBLEMS : If you did not install Direct X 5
from the DUNE™ 2000 CD then you may not have installed the latest DirectPlay 5.0a
revision from Microsoft installed on your machine. Do so by either running the Direct X 5
install from the DUNE™ 2000 CD or by downloading the patch from the Microsoft web
site (http://www.microsoft.com/directx).