User Guide

DUNE 2000 51
TROUBLESHOOTING
You must also be running Direct X (included on the DUNE™ 2000 CD). Make sure that
your video card and sound card drivers are certified or at least fully compatible with
DirectX. If you are unsure, contact your hardware manufacturers,and see if there are newer
drivers available for your cards.
In some cases, DOS-based CD-ROM drivers can cause the game to lock up on a black
screen when loading. Most CD-ROM drives made within the last few years are ATAPI
compatible, and as such do not require DOS drivers to run in Windows 95 or Windows 98.
If you are having a black screen problem, check your CONFIG.SYS and AUTOEXEC.BAT
files and REM out the following lines:
CONFIG.SYS:
DEVICE=C:\CDROM\IDE-CD.SYS /D:MSCD001
(Note that your line may not be the same as this one, but it should look similar. Look for
CDxx.SYS somewhere in the line)
AUTOEXEC.BAT:
C:\WINDOWS\ MSCDEX.EXE /D:MSCD001 /M:12
(Again, your line may not be the same, but it should look similar)
If after REMing out these lines, you find that your CD-ROM drive is not found in Windows,
it means that your drive is probably not Plug and Play compatible. Contact your CD-ROM
manufacturer and see if there are current Windows drivers available for your drive.
Why doesn’t the sound work?
Make sure your speakers are powered on and connected to your PC. Make sure that your
speaker volume controls are adjusted correctly. If your sound card is not supported in its
native mode by Microsoft DirectSound, the sound quality may suffer. If all else fails, try
contacting your sound card manufacturer to see if there are new drivers available for your
sound card.