User Guide

100—Dyno2000 Advanced Engine Simulation
COMMONLY ASKED QUESTIONS
The following information may be helpful in answering questions and solving
problems that you encounter when installing and using the Dyno2000. If you don’t
find an answer to your problem here, send in the Mail/Fax Tech Support Form on
page 113 (Motion Software provides Mail/Fax technical service to registered users
only—mail in your registration form today). We will review your problem and return
an answer to you as soon as possible.
INSTALLATION/BASIC-OPERATION QUESTIONS
Question: Received an “Error Reading Drive D” (or another drive) message when
attempting to run or install the Dyno2000. What does this mean?
Answer: This means your computer cannot read the disk in your CD-ROM drive.
The disk may not be properly seated in your drive, the drive may be defective, or
the disk may be damaged. If you can properly read other CD-ROM disks in your
drive, but the Dyno2000 distribution disk produces error messages, try request-
ing a directory of a known-good disk by entering DIR X: or CHKDSK X: (where
X is the drive letter of your CD-ROM drive) and then perform those same
operations with the Dyno2000 disk. If these operations produce an error mes-
sage only when using the Dyno2000 disk, the disk is defective. Return the disk
to Motion Software, Inc., for a free replacement (address at bottom of Tech
Support Form).
Question: Encountered “Could not locate the Dyno2000 CD-ROM disk” error mes-
sage when trying to run the Dyno2000. Why?
Answer: Please insert the Dyno2000 disk in your CD-ROM drive. Occasionally,
the Dyno2000 will need to access the CD. Please keep the Dyno2000 disk
handy.
Question: The Dyno2000 produced an Assertion Failure error. What should I do?
Answer: Please note down all of the information presented in the message box,
provide a quick synopsis of what lead up to the error, then send this information
to Motion Software. Thank you for your assistance in helping us improve the
Dyno2000.
COMMON QUESTIONS
COMMON QUESTIONS