User Guide

ECHNICAL
SUPPORT
E
FORE YOU CALL FOR TECHNICAL SUPPORT
y
ou are having problems, please consult the “Troubleshooting” section of this bo
o
f
ore calling technical support. We receive many calls every day, so in order to ser
v
u
more efficiently, please have the following information available:
1.The correct name of the game.
2.The type of computer you are running the game on.
3.The information listed when right clicking on the Windows 95
desktop icon corresponding to your computer and selecting
properties. This includes information about the Windows 95
version number, amount of memory & type of CPU.
4.Exact error message reported (if any).
5.The contents of your AUTOEXEC.BAT and CONFIG.SYS files.
u
r technical support number is [phone]. Have a pen and pape
r h
h
en you call, and be near your computer if at all possible. No game p
lay
in
ts will be given through this number.
O
N-LINE SUPPORT SERVICES
e
stwood Studios provides upcoming news, latest versions, updates, product dem
o
v
iews, technical support, counseling, and more on the following on-line services.
N
TERNET: WORLD WIDE WEB
find Westwood’s home page on the world wide web, you will need a brows
e
u
r address is http://www.westwood.com.
N
TERNET: FTP
y
ou’re looking for our latest support files for any of our products, you’ll be abl
e
g
et them from our ftp site at ftp.westwood.com.
N
TERNET: E-MAIL
n
d e-mail to [e-mail] with any specific queries you have.