INSTRUCTIONS BOOKLET

33
English
Problem Cause Solution
The brew group cannot
be inserted.
The brew group is not in its correct
position.
The brew group has not been placed in its right
position before being put back. Ensure that the
lever is in contact with the base of the brew
group and the hook of the brew group is in its
right position (see: “Reinserting the Brew Group”).
To reset the machine: put the drip tray and the
coee grounds drawer back. Do not inset the
brew group. Close the maintenance door, switch
o the machine and switch it on again. Try to
reinsert the brew group.
The machine is still performing the
descaling cycle.
When the descaling procedure is enabled, the
brew group cannot be removed. Wait for the des-
caling cycle to end, then remove the brew group.
Coee does not have
enough crema or it is
watery.
The coee grinder is set to a coarse
grinding.
Adjust the coee grinder to a ner grinding.
The coee blend is not suitable. Change the coee blend.
The machine is performing the
autoregulation operation.
Prepare some cups of coee.
The brew group is dirty or it needs
lubrication.
Clean the brew group.
Coee drops leak from
the dispensing spout.
The coee dispensing spout is
clogged.
Clean the coee dispensing spout and its holes
with a bottlebrush.
The coee outlet duct is clogged. Clean the coee outlet duct.
Coee is not hot enough. The cups that have been used are
cold.
Pre-heat the cups washing them under hot water.
The set temperature is too low. Check
the menu settings.
Set the menu temperature to “MAX”.
You have added milk. Adding hot or cold milk always lowers the coee
temperature to some extent.
The machine grinds cof-
fee beans, but the coee
is not dispensed.
The coee outlet duct is clogged. Clean the coee outlet duct using the handle of
the measuring scoop or the handle of a spoon.
Switch o the appliance and switch it on again.
The coee grinder is set to a too ne
grinding.
Set the coee grinder to a coarser grinding.
The brew group is dirty. Clean the brew group.
The coee dispensing spout is dirty. Clean the coee dispensing spout and its holes
with a bottlebrush.
Coee is dispensed
slowly.
The coee grinder is set to a too ne
grinding.
Use a dierent coee blend or adjust the coee
grinder.
The brew group is dirty. Clean the brew group.
The coee outlet duct is clogged. Clean the coee outlet duct using the handle of
the measuring scoop or the handle of a spoon.
The machine circuit is clogged by
limescale.
Perform the descaling.