Use and Care Manual & Installation Guide

Table Of Contents
12
Troubleshooting
You can often easily eliminate problems that may
occur on your own. Before calling customer service,
take into account the following information.
9 WARNING
Risk of electric shock
Improper repairs are dangerous. Only an
authorized servicer may perform repairs and
may replace damaged plug and connections.
Remove the power plug or turn off the circuit
breaker or fuse in the fuse box if the appliance
is damaged or not working. Call Customer
Service.
Troubleshooting table
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LED lights
Defective LED lights may be replaced by the
manufacturer, his customer service or a qualified
technician (electrician) only.
9 WARNING
Risk of injury
The light emitted by LED lights is very
dazzling, and can damage the eyes (risk group
1). Do not look directly into the switched on
LED lights for longer than 100seconds.
Customer Service
If your appliance needs repairs, our Customer
Service is there for you. We work hard to help solve
problems quickly and without unnecessary service
calls, getting your appliance back up and running
correctly in the least amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can
support you in a qualified manner. The data plate
listing the numbers can be found inside of the
appliance (remove metal grease filter to find it).
To avoid having to search when you need it, you can
enter your appliance data and the Customer Service
telephone number here.
Please read the use and care instructions provided
with your appliance. Failure to do so may result in an
error in using the appliance resulting in unnecessary
service calls, which may not be covered by the
warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book a service visit and product advice
Disruption Possible cause Solution
Appliance is
not working
Plug is not
plugged in
Connect the appliance to
the mains
Power outage Check whether other
kitchen appliances are
working
Fuse defective Check in the fuse box
whether the fuse for the
appliance is in working
order
E-Nr. FD-Nr.
Customer Service
O
USA 8774424436
toll-free
CANADA 8774424436
toll-free