User's Guide

Dexcom G6 System User Guide
279
Appendix D: Take Care of Your G6
Peripherals
• Parts: Use only Dexcom-supplied parts (including cables and chargers). Use of non-
Dexcom-supplied parts may affect safety and performance.
• Charging: Charge battery before each new sensor session.
• Battery can only be charged using the Dexcom adapter/wall charger – don’t use
a computer port or an external USB hub.
• Only use the Dexcom cable and charger to charge the Dexcom receiver.
• Don’t block access to the charger.
• Cable: Insert cable only as directed.
• Don’t force cable into place.
• Check cable. Don’t use if worn or damaged.
There is no repair service available for any G6 parts.
If you experience problems, report the issue to Technical Support (available 24/7) at:
• Web: dexcom.com/tech-support
• Toll free: 1.888.738.3646
• Toll: 1.858.200.0200
D.2 Storage
Storing your G6 correctly helps prevents system failures.
Sensor
• Keep in its sterile packaging until you’re ready to use it.
• Store at temperatures between 36°F and 86°F.
• Storing outside this range may cause inaccurate G6 readings.
• May store sensor in refrigerator if it’s within temperature range.
• Store sensors in a cool, dry place. Don’t store in parked car on a hot day or in
freezer.
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