User's Guide
Dexcom G6 System User Guide
247
Chapter 14: Troubleshooting
Unexpected Dexcom Stripe Screen – System Check
Problem
• Dexcom stripe screen displays for no reason
Solution
• Wait a few seconds
• If Dexcom stripe screen (see below) displays for more than 3 minutes, contact
Technical Support (available 24/7) at:
• Web: dexcom.com/tech-support
• Toll free: 1.888.738.3646
• Toll: 1.858.200.0200
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